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Courtyard Worcester

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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
GreenLeaders GreenPartner
Enjoy fresh, contemporary, newly renovated accommodations, supreme amenities and warm, friendly service when traveling to Worcester, Massachusetts at the Courtyard Worcester hotel. Conveniently located in the heart of Worcester - moments from the DCU Center, Worcester Art Museum and Mechanics Hall, and less than 5 miles from Worcester Regional Airport - our well styled hotel is equally suited for business trips, family vacations and weekend getaways.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
Hotel links
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Special Offer:Save Up to 15%.
Hotel deals
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Full view
72Somewhat walkable
Grade: 72 out of 100
83Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
Reviews & more
48Room tips
Traveller rating
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All I ask for when staying somewhere is clean rooms, Friendly staff and quiet rooms. The staff were beyond friendly. I was shocked to see other reviews of complaints about the staff. We were treated as if they valued our stay the whole time and every time we interacted with staff
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If you stay here don't expect any service without a STRUGGLE. The front desk people have an indifferent attitude. I did not see ONE smile. No one greeted you warmly. They will try to get away with not offering you anything by making excuses. Even the General Manager does not GET
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Response from Hannah S, Manager at Courtyard Worcester
Responded 17 Oct 2018
Dear MABB26, Thank you for taking the time to provide feedback on your recent stay with us. Our goal is for you to have a hassle free, memorable stay when staying with us and we unfortunately fell short of this. I want to express our sincere apologies for all of the inconveniences you experienced during arrival/interaction with our staff and when using the shuttle during the day. I know how important it is for me to have a hassle free stay when traveling so I can only imagine how frustrating you felt during your time here with us. It is because of the feedback from our loyal guests like you we are able to improve our guest experience. Thank you again for taking the time out of your busy schedule to provide us with your feedback. I hope that the next time your travels bring you to the area you consider giving us another chance to make things right and provide you with a stay that exceeds your expectations. Please feel free to reach out to me directly should you need further assistance or have any questions or concerns. Best Wishes, Hannah Stevenson Assistant General Manager Courtyard by Marriott Worcester 72 Grove Street Worcester, MA 01605 P 508.363.0300 F 508.363.3563 hstevenson@colwenhotels.com
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I was so impressed with the sincere, friendly, and helpful staff at The Courtyard Worcester. I encountered several staff members during my brief stay (custodians and paint staff on the elevator, housekeeping staff in the fitness room, the bartender in the the bar, breakfast and
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This Courtyard was a good experience from the moment I arrived. They were helpful, courteous, and very nice! The room was big and included a small refrigerator (which I didn't use), a microwave, and coffemaker (with coffee). Everything was clear, in great working order and an eas
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Over the Labor Day weekend, I stayed at the Courtyard Marriott in Worcester, MA. Leah McDonald was the front desk agent. She was everything and made everything perfect. We arrived early and no rooms were clean. As soon as one was available, she personally came and told us we
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What is the minimum check-in age for this hotel?
Is it safe to walk from this hotel to DCU center after a concert?
C-leb92, We are 4 blocks from the DCU and we have shuttle service (based on availability) which will loop back and forth before and after concerts. Taxi and Uber services are also available.
1 vote
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I would like to know what equipment is available in the fitness center and its quality. Also, what are the hours of the fitness center? Thank you.
Hi Iowa_Brett, Thank you for inquiring about our hotel! Our Fitness Center is open 24hrs and is accessible with a guest key card. We have two treadmills, free weights, one elliptical, one recumbent bike and a bench. We hope to see you soon! Best, Peter D'Angelo, GM
0 votes
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Are there rooms with balconies?
Hello sdmamanda, Thank you for your question. We do have some rooms with balconies. Best, Socrates Ramirez, GM
0 votes
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Is the outside construction completed yet? Most importantly, is the parking lot back to normal?
Hi Jim, The construction in the parking lot is scheduled to be completed by October 1st. We apologize for any inconvenience caused by the construction and appreciate your patience while we improve our property. Thank you for reaching out with your question. Best, Socrates Ramirez, GM
0 votes
"back side of hotel is quieter less road traffic but front was not bad."
"Ask for Jackie at the front desk if she is available"
"Higher floor"
"Higher rooms are quieter."
"Get a room with a balcony"
US$ 131 - US$ 250 (Based on Average Rates for a Standard Room)
courtyard by marriott worcester hotel worcestercourtyard worcesterworcester marriottworcester courtyard
United StatesMassachusettsWorcester
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