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Quality Inn & Suites Worcester

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Traveller (16)
Room & Suite (38)
Pool & Beach (7)
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Overview
  • Excellent35%
  • Very good24%
  • Average15%
  • Poor8%
  • Terrible18%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Reviews (198)
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36
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LanguageEnglish
65
48
31
16
36
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All reviewsdead end streethard boiled eggsthe bed was extremely comfortablewaffle makerthe check in processdesk staffnew englandmicrowavegpsmassachusettscollege
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21 - 25 of 196 reviews
Reviewed 3 June 2017

We went to see a show at the Theater. We were very pleased with the hotel. The sheets, pillows and bed were very comfortable. The continental breakfast was very good. We were very happy with this hotel. A great deal for the money.

Thank Wegotook
Response from Krista P, Manager at Quality Inn & Suites WorcesterResponded 5 June 2017

Greetings Wegotook, Thank you for providing feedback regarding your recent stay! We are happy to hear that you found our beds comfortable and our complimentary breakfast good! We hope to see you again soon!

Reviewed 28 May 2017

I travel the world a lot and like Quality Inn as a chain, probably my favourite in the category. They always deliver a comfortable room, un-pretentious and reasonably priced. The free breakfast in this one I considered really very good: Scrambled eggs, sausages, toast and...More

1  Thank Bikers_Round_World
Response from Krista P, Manager at Quality Inn & Suites WorcesterResponded 30 May 2017

Greetings Bikers_Round_World, We appreciate you taking the time to provide feedback regarding your recent stay with us! We are delighted to hear that you found our breakfast very good. I will be sure to pass along your comments regarding the internet to our Management Team...More

Reviewed 14 May 2017

When we entered room 100, the carpeting had burn marks on it. The refrigerator looked like someone's discarded dorm frig. There's mold on the shower ceiling. The furniture appears to be circa 1960. No soda machine in this hotel, you have to go into the...More

Thank gerrya1945
Response from Krista P, Manager at Quality Inn & Suites WorcesterResponded 15 May 2017

Greetings gerrya1945, Thank you for taking the time to provide feedback regarding your recent stay with us. On behalf of the entire Management Team, I would like to apologize for failing to exceed your expectations. I will be sharing your feedback to the appropriate departments...More

Reviewed 25 April 2017

The worst hotel i've stayed in. One of the bed was broken, it tipped over. When i told the front desk girl, she said " ah!! They didn't fix this yet" but they still rented it. Got another room,this one was even worst. It smelled...More

3  Thank pelletiergilles
Response from Krista P, Manager at Quality Inn & Suites WorcesterResponded 9 May 2017

On behalf of the entire hotel, I would like to sincerely apologize for the condition of your room during your recent stay. I have shared your feedback with our Maintenance and Housekeeping Departments to make the necessary improvements throughout the hotel. I hope that you...More

Reviewed 1 March 2017

Do yourself a favor and stop somewhere else! This hotel is awful! There were a couple of pluses in that two of the front desk people were friendly and helpful (although the young woman nominally "in charge" when we checked out had a "don't bother...More

1  Thank travelingprofMedford
Response from Krista P, Manager at Quality Inn & Suites WorcesterResponded 6 March 2017

Greetings travelingprofMedford, On behalf of the entire team, we would like to apologize for the issues during your recent stay with us. I will be sharing your feedback with our Management team to make the necessary improvements throughout the hotel. We hope you will consider...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$ 95 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 95 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (38)
Pool & Beach (7)
Dining (4)
Business Centre & Event Rooms (3)
Questions & Answers
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MemersMa
3 May 2016|
AnswerShow all 2 answers
Response from Dino T | Reviewed this property |
You are very close to the Lincoln Plaza on Lincoln Street and could practically walk it. The street the hotel is on joins Lincoln Street. The mall has a Japanesse , Mexican, and Italian restaurant in it along with Target... More
1
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LindsayMcInnis
21 March 2016|
AnswerShow all 2 answers
Response from SusanElizabeth33 | Reviewed this property |
I was allowed to bring my cat with me
0
Votes
b c
26 October 2015|
AnswerShow all 2 answers
Response from Richard W | Property representative |
No we are 100% smoke free. A fine will be applied if the guest smokes in the room. Thank you
0
Votes
Room Tips
"tip: I would drop this hotel all together and just stay somewhere else"
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"Do Not Stay Here!!!"
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"Choose a room away from the stairwells; the stairway doors slam very loudly. There are no elevators."
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"Make sure to pick a non-smoking room."
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