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Crowne Plaza Boston - Woburn, an IHG Hotel

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15 Middlesex Canal Park, Woburn, MA 01801-2201
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (120)
Room & Suite (17)
Dining (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 25/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Boston - Woburn, an IHG Hotel
Updated 25/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 13 hotels in Woburn
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Crowne Plaza Boston - Woburn, where you can experience genuine comfort with instant access to downtown Boston and the Boston North Shore. The Crowne Plaza is now home to a state-of-the-art, multi-purpose events space artfully designed to dazzle guests, creating the perfect business conference or special occasion for small to large events. Our 199 beautifully appointed guestrooms and suites all with free Wi-Fi, mini - refrigerators and Keurig coffee makers, and large comfortable beds with quality bedding, pillows and linens. The hotel has zones that our guests can work, eat and relax! Situated at the crossroads of two thriving interstates 93 and 128 / I-95 allowing just a short ride to & from Boston as well as Logan International Airport. Take advantage of our complimentary parking .
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, French, Spanish, German and 1 more
511Reviews19Q+A86Room tips
Traveller rating
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Jennifer B wrote a review Sep 2022
6 contributions3 helpful votes
+1
Wow! Late flight into Boston. On our way to the hotel at around 11:50 pm we get a text to see if we are still checking in-I immediately reply yes. Get to the hotel and am told we have the Last room-they are totally booked. Go to our room and this is what we find: -Car keys on the floor! -stains on the sheets (although bed was nicely made) Small hairs on sheets AND sink -all of the guest shampoo and conditioner bottles in the shower were open and spent. Absolutely disgusting. It’s like someone had made the bed and fled the room once they knew we were coming. The only positive is that Lisa, the person on shift, did not even try to defend the room, but immediately sent us over to the Marriott down the street which was great.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andy A wrote a review Sep 2022
Milford, Connecticut40 contributions7 helpful votes
The front desk staff at check in / out were very professional, friendly and explained everything easily. The room was clean and comfortable. The furniture was a little worn. You are within ten minutes of anything you need. I would recommend this hotel.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul D wrote a review Sep 2022
13 contributions4 helpful votes
Als a very frequent IHG visitor (over 40 nights a year) this hotel isn’t worth to be a member as it is lowering the image of the group. No personal approach, staff is unfriendly to rude. In my suite there was no bottled water, which should be bought for $5 a small bottle. Amenities were so basic and other then soap and shampoo were not available. No member benefits. Will not imagine what the service level is for non top members. First and last booking for me
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Don’t book. Only as last resort.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Faisal Z wrote a review Aug 2022
1 contribution2 helpful votes
Bottom line: I stayed at this hotel for 5 days. It’s not great but also not terrible. I would stay again if it was only for a couple of days and it was less then $120/night. Some observations: The bed was old and squeaky. It was comfortable enough though. The pillows were of standard comfort for a hotel of this level. The tv cable system was utterly outdated. There was no guide function or even a paper that shows the stations and channel numbers. So you have to flip through channels one by one and changing a channel takes about 5 seconds to load. The decor and furniture was outdated but relatively clean. Some people on here mentioned that you should get a room close to the elevators if you don’t want to walk too much. But there are other entries all around the building that are locked. You need to insert your room keycard to unlock those doors. The problem though was that those outdoor card reader didn’t work about 70% of time. The buses: Apparently this is a very popular hotel for bus drivers. Tour buses are constantly parked all around the parking lot. It didn’t cause any real problems since the parking was so plentiful. However, having the buses constantly idling in the parking lot and coming and going all day long, it sometimes felt like I was staying at a bus station. The hotel is only a couple hundred yards from I-95. This caused some road noise at night. The solution to this problem is to turn on the Constant Fan feature on the AC as a sort of white noise (it’s not on the wall thermostat; rather you have to lift the lid of the actual AC to turn on this feature). The walls are thin. You can hear every time any neighbors flush the toilet, which was not particularly pleasant. The housekeeping was outstanding. It was provided every day, which was a pleasant surprise seeing as many hotels still only provide it every few days. They were very thorough in their cleaning and really did a tremendous job each day.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Crowne Plaza Boston - Woburn, an IHG Hotel
Responded 4 days ago
Hi Faisal Z, We appreciate you for choosing to stay at our Crowne Plaza hotel brand for this trip and for sharing your feedback. I am glad to have been a host to one of our valued guests. I trust that all is well. We strive for our guests to have a great and satisfying stay, but I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our Hotel Management team. I am sure they will use this as a reference for improvement. I hope you give us the chance to turn things around the next time you stay with us. Kind regards, Glaiza G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer M wrote a review Aug 2022
70 contributions31 helpful votes
We purposely stayed outside of the city so we could have some quiet and save some money. Staying out here was half the price of staying downtown and parking was free. It was clean and quiet and the staff were friendly. I would highly recommend.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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sgtema wrote a review Aug 2022
Newark, Delaware19 contributions40 helpful votes
Hotel was conveniently located close to Boston. It was a quiet hotel with a very friendly staff. The only issues I had was the smell of the room and the beds. It smelled very musky as though a mold/water issue was ongoing. The reason I say ongoing is bc they sprayed a very heavy deodorizer in the room prior to us occupying it. Also, the beds are very floppy. They needed to be replaced about two years ago It’s an okay hotel for the price I suppose but I would not stay here again.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Crowne Plaza Boston - Woburn, an IHG Hotel
Responded 3 weeks ago
Hello, sgtema The opinions of our guests are always welcome. Thank you for letting us know about your experience and opting for us for your stay. I'm sorry to see you did not like some elements you encountered during your time with us. I have shared your review with our management to ensure we take proper action. We truly enjoy delivering the most memorable experience for every guest. Hopefully, we'll get another chance to show you we have made the necessary adjustments to offer you a much better stay. See you soon! Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joelle R wrote a review Aug 2022
9 contributions1 helpful vote
Good service, clean room, not extravagant, but very nice. We had our family stay there 2 nights with no issues! We had to ask for clean towels at the desk, but that wasn't an issue, and there was no breakfast, but it wasn't advertised with such, so I really can't complain about that.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tindc wrote a review Aug 2022
Washington,DC128 contributions50 helpful votes
It was super clean and convenient to where I needed to be. The hotel was quiet, the breakfast was decent and the staff was helpful. There are not a ton of food options without driving but nothing was too far away. There is plenty of parking and it was really quiet even though the hotel was pretty full.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Yogesh S wrote a review Jul 2022
Carlstadt, New Jersey167 contributions40 helpful votes
Not pricey as other IHG hotels, convenient location, pleasant staff. I want to particularly give my personal commendation to Esther, just very efficient person, pleasant too.Not to mention other staff who were present too. Room was great and we enjoyed our stay there.
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: If you do not want to walk ask for room in the front or midway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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stevenmac1 wrote a review Jun 2022
Glasgow, United Kingdom317 contributions94 helpful votes
Excellent medium priced hotel outside Boston. Stayed one night en route to Canada. Nice king bed room good sized with great bathroom. Excellent sports bar on site with decent pub food and drink. Doubles up as breakfast room. Friendly staff and good overall facilities including plenty free parking. Breakfast is basic but adequate with good service and decent coffee. If in the area would stay again.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$135 - $240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn select boston-woburn hotel woburn, holiday inn woburn, woburn holiday inn
FORMERLY KNOWN AS
Holiday Inn Select Boston-Woburn
LOCATION
United StatesMassachusettsWoburn
NUMBER OF ROOMS
199
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Frequently Asked Questions about Crowne Plaza Boston - Woburn, an IHG Hotel
Which popular attractions are close to Crowne Plaza Boston - Woburn, an IHG Hotel?
Nearby attractions include Breakout Games - Boston (0.4 km), Showcase Cinema Woburn (0.2 km), and Our Liquor Store (0.4 km).
What are some of the property amenities at Crowne Plaza Boston - Woburn, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Crowne Plaza Boston - Woburn, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Boston - Woburn, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Boston - Woburn, an IHG Hotel?
Conveniently located restaurants include Strega Italiano Woburn, Scoreboard Sports Bar and Grill, and Sichuan Garden II.
Are there opportunities to exercise at Crowne Plaza Boston - Woburn, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Boston - Woburn, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Boston - Woburn, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Boston - Woburn, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Crowne Plaza Boston - Woburn, an IHG Hotel?
Many travellers enjoy visiting Lexington Green (7.8 km), Hancock-Clarke House (7.5 km), and Buckman Tavern (7.8 km).
Is Crowne Plaza Boston - Woburn, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.