Shower on Sat AM was cold water. That was bad enough but when I reported this at check out time, I was told that when the hotel is heavily booked, they often run out of hot water. It's bad enough that we had to experience this, but what makes it worse is that the hotel apparently is aware of the issue but won't get it fixed. Too bad because everything else was very nice.
I booked this hotel despite reading some negative reviews. To my surprise, it was spotless. Exceeded all expectations to prevent the spread of Covid. The front desk woman was not only professional courteous and knowledgeable she was very friendly and put us right at home.
Nice property and room. The bed and pillows were comfortable. Check in staff was super friendly. Room was smaller, but clean. I would have liked two bedside tables instead of one. No complaints with this stay.
Easy check in, friendly staff, clean facilities. I checked out early for a flight so I did not get to enjoy breakfast and I did not have time to swim but they did have a pool. Right off the interstate for easy access and tucked back a bit making for a quite spot. There is also a restaurant on site or many other food options nearby.
Friday night so busy between hotel and Sam Walker restaurant but room was quiet enough. Friendly staff. Smooth check-in. Renovated/newer rooms making it more comfortable stay. Everything seemed newer including elevator/halls/lobby so the vibe was solid not dingy. Larger and newer tvs and fridge would be nice (would also round off a fairly newly renovated hotel nicely but that’s just nit-picking) both worked fine. Beds comfortable. Lights were bright and had plenty of outlets (hate hotels with tons of lights on yet still feels dark) nice bathrooms with glass showers. the built in hvac unit wasn’t loud and gave a consistent output and I think also newer unit. (Good to know for summer). Overall Clean. Again, solid stay, not luxury (most BW aren’t) but dependable and consistent which BW’s always should be! Used a reward night but I would pay $90-$100 during week and $120-$130 on weekends at this hotel without feeling disappointed or ripped off.…
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