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Residence Inn Boston Westford

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136 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Boston Westford
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Showing 135: English reviews
Boston, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 August 2016

I can't say enough about Karina and the team at the Residence Inn. They were so easy to work with and so accommodating when we were looking for a place to block rooms for our wedding guests. Everyone there is so pleasant and makes sure that you have everything you need. They relieved quite a bit of my stress during... More 

Helpful?
Thank MauraJamie
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Newlyweds, Congratulations on your wedding! Our team was excited to be part of such an important event in your lives. Thank you for recognizing Karina for all her efforts and we wish you both a very happy life together! Kindest Regards, Cheryl Prentiss. More 

Westford, Massachusetts
2 reviews
Reviewed 11 August 2016 via mobile

The Team was absolutely amazing. I found myself displaced and spent 33 nights with these folks. Not only were they accommodating with a long term stay cost per night they welcomed me with open arms like family. Given I was emotionally unsettled with my personal situation it was amazing to be greeted daily with a unbelievable smile and a hug... More 

Helpful?
Thank Kyokota
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Hello Kristen, We want to thank you for your recent review regarding our Residence Inn by Marriott. I am pleased that so many of our team members made you feel at home during this difficult transition period. We enjoyed having you stay with us and hope you will drop in for a visit us when then the opportunity arises. Kindest... More 

Montclair, New Jersey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 August 2016

Room was very spacious with full kitchen, clean, and welcoming. Special attention should be paid to DEBORAH and SHANA who assisted me at the front desk. I dropped in unexpectedly, and they were very accommodating, ensuring I could get a room and a great nights sleep, after having been up 15+ hours, and driving 7 of those.

Helpful?
Thank Michael N
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Michael, I want to thank you for taking the time to recognize several of our associates. I am delighted to know that you were provided with memorable service during your unplanned visit to our Residence Inn by Marriott. We hope to have the opportunity to serve you again! Kindest Regards, Cheryl Prentiss. More 

Wellfleet, Massachusetts
1 review
Reviewed 30 July 2016

We come to Massachusetts every year for camp. We have never been disappointed by this wonderfully run establishment. The suites are spacious, functional, and well-appointed. And the service is really exceptional. The staff, in particular Linda Valcourt and Rich Valcourt, are phenomenal professionals and just plain nice, very conscientious people who really make sure that the dining experience is run... More 

Helpful?
Thank birdsonabat2
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Valued Guest, I appreciate the time you took to post your review regarding our Residence Inn by Marriott. I do agree that both Linda and Rich are outstanding team members who genuinely love working here and taking care of our guest's. Our hotel is very lucky to have them as part of our Residence family. Thank you for your... More 

Avondale Estates, Georgia
1 review
Reviewed 25 July 2016

Manager Cheryl is helpful, upbeat and goes above and beyond to get things right. Thanks as well to Curtis, the hotel's awesome night clerk. Beware of excessively loud AC units and a strange and relentless humming sound. To end a positive note: my room was spotlessly clean upon check-in. (Six night stay, 7/16 - 7/22.)

Helpful?
Thank Jamesalec
Belfast, Maine
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 July 2016

The Residence Inn is an excellent hotel. The staff were not only more than accommodating but nice! The Suite was clean, stocked and quiet. I loved the kitchenette and living space with the door that closes off the bedroom and bath. I will stay here every time I'm in the area and/or headed to Boston. I love that it is... More 

Helpful?
Thank LAudino
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Hello LAudino, I am so pleased by the recent review you posted regarding our Residence Inn by Marriott. We appreciate you taking the time to share your positive feedback with other travelers and look forward to your return visit! Kindest Regards, Cheryl Prentiss. More 

Washington DC
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 July 2016

We are frequent Residence Inn guests but this wasn't one of our best experiences. When we checked in, we were given a room where the AC clearly was broken and it was 80 degrees in the room. I called the front desk and they insisted that it was motion detector sensitive and once we stayed, it would get cooler. (This... More 

Helpful?
Thank DCKirby
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear DCKirby, More 

1 review
Reviewed 21 June 2016

This was long overdue, I have stayed here for one month with family(Wife and 1.5 Year old daughter) while my official transfer to Boston in Jan 2015, Hotel was in perfect location and was walk-able distance to all Grocery stores and Pharmacy, Hotel staff was superb friendly and helpful, you feel like you are in your own home, service response... More 

Helpful?
Thank Saurabh Singh B
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Saurabh, We are delighted to know that you felt our Residence Inn by Marriott satisfied all your needs. Our team enjoys taking care of our guests and making them feel at home. Thank you for taking the time to let other travelers know about your experience at our hotel. We wish you and your family the best of luck!... More 

Longmeadow, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2016

Residence Inn very nice people--front desk staff checked on our room just a few minutes after check in. She also made recommendations about places to eat, and she really knew them all. Next day observed more above and beyond staff members

Helpful?
Thank Betsy M
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Betsy, I am very proud to know that you found our team to go above and beyond for all of our guests. Our Residence Inn by Marriott associates embrace our Service So Memorable Culture and enjoy taking care of all of our guests. Thank you for taking the time to recognize them! Kindest Regards, Cheryl Prentiss, General Manager. More 

Level Contributor
2 reviews
Reviewed 18 June 2016 via mobile

This hotel goes above and beyond to make you feel comfortable and welcome. Deborah at the front desk was incredibly warm and went out of her way to assist me. With complimentary breakfast and evening happy hour with complimentary food, I truly felt like a valued guest. I will definitely stay here again!

Helpful?
Thank Judi C
Cheryl P, General Manager at Residence Inn Boston Westford, responded to this review

Dear Judi, I am very pleased to know that you felt taken care of by our team during your recent visit to our Residence Inn by Marriott. Thank you for posting your review and we look forward to having you stay with us again! Kindest Regards, Cheryl More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the Residence Inn Boston Westford hotel, we've perfected the extended-stay experience by combining the comforts of home with a passion for making guests feel welcome. Our extended-stay Westford, MA hotel is two minutes from Nashoba Valley Ski Area and Kimball Farm. Gibbet Hill, Groton, and Lowell are all just ten minutes away, and downtown Boston, just forty. Start each day at our Westford hotel with a complimentary full hot breakfast buffet. Enjoy separate living and sleeping areas with plenty of space for relaxing, entertaining, or business. Get productive with complimentary wireless Internet access and a large desk. Make yourself at home in front of a 37" flat-screen TV. Cook a meal in the full kitchen, featuring a stove, refrigerator, microwave, dishwasher, and more. Relax in our pool and heated spa, or on our Sport Court®. Unwind with our evening manager's reception or weekly BBQ. Few Westford hotels can match our service "so memorable." ... more   less 

Additional Information about Residence Inn Boston Westford

Address: 7 Lan Drive, Westford, MA 01886
Region: United States > Massachusetts > Westford
Price Range: ₹ 9,780 - ₹ 17,099 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Westford 3*
Number of rooms: 108
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Also Known As:
Residence Inn Boston Westford Hotel Westford
Residence Inn Westford
Westford Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Westford staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Boston Westford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms overlook the parking lot,”
 of 5 bubbles Lifetime23, 29 Nov 2016 | Read review
“I would turn the fridge out as it's huge and makes lot of noise during the night.”
 of 5 bubbles ConstanceB8, 17 Nov 2016 | Read review
“If possible ask for any room on the front side of the hotel, giving you the complete view of the front of the hotel.”
 of 5 bubbles Manu2101, 12 Nov 2016 | Read review
“Book early”
 of 5 bubbles Bill_123, 25 Sep 2016 | Read review
“Corner rooms with oven so that you can bake. I stayed in this kind of room on the 3rd floor.”
  • Living Room
 of 5 bubbles Yukito_san, 7 Sep 2016 | Read review
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