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Holiday Inn Express Hotel & Suites Westfield

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167 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Westfield
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Showing 165: English reviews
MK
Reviewed 30 September 2013

This hotel seems to be stuck in a time warp. Nothing seems to change here. I have been here 3 or 4 times and since my first time the one thing that stands out is how truly abysmal the breakfast cooked food, such as the choice there is, is. Truly claggy, heavy muffins, scrambled egg made I believe from powdered...

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Helpful?
Thank jussafax
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback from your most recent stay. It was wonderful to hear that you had enjoyed the room accommodations as well as our staff services. I would also like to extend our sincerest apologies with regards to breakfast falling short of expectations. I would like to assure you that...

Dartmouth, MA
Reviewed 25 September 2013

Another road trip and another Holiday Inn Express. We stay here because this chain reliably provides comfortable, clean hotel rooms with all the amenities, friendly staff, and good breakfasts. Once again, this Holiday Inn Express met our high expectations. I particularly appreciated the quiet air conditioning system in the room, the very comfortable bed, and the good night's sleep. The...

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Helpful?
Thank 65Wagonaire
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with feedback from your recent stay. It was a pleasure to hear that you had enjoyed a good night's rest and the ammenities that our hotel has to offer. I hope that during your next stay you have an opportunity to relax in our indoor heated pool. We greatly...

Mendon, New York
Reviewed 15 September 2013

Having left Bar Harbor early due to weather, we needed a place to stay for the night. I called several places while on interstate 90 (Mass Pike) and they were booked. I was getting concerned when I finally found this Holiday Inn Express in Westfield that had a room. What a great find. The room was clean and quiet and...

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Helpful?
Thank M F
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking time to provide us with feedback regarding your recent stay. It was a wonderful to hear that you were able to relax and enjoy the comfort of your room ammenities as well as our Express Start Breakfast. We take a great deal pride in our overall product and services. We hope to have you...

Fredericksburg, Virginia, USA
Reviewed 18 August 2013

Stayed two nights and was very happy with the facility as a whole. The staff at check in was very friendly and helpful. Getting in to my room I was just as happy nothing special but it was clean and the beds were very comfortable. The pool was just right not too hot and not too cold and indoors which...

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Helpful?
Thank CORY A
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with your feedback. It was truly a pleasure to hear that you had enjoyed your overall stay with us and some of the ammenities that our hotel has to offer. We hope to have you visit us again in the near future.

Lisbon, New York
Reviewed 17 August 2013

We stayed here while visiting family and enjoyed every minute of it. The hotel staff was friendly and accommodating. He room was super clean and the bed very comfortable. The hotel is very easy to find as it is right off the Mass Pike. However, there isn't much around it only Friendly's restaurant. The only thing that I would change...

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Helpful?
Thank lovestotravel061
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you so much for providing us with some feedback from your recent stay. It was great to hear that you had enjoyed our staff services and your room ammenities as well. We hope to have you visit us again whenever you're in the area.

White Plains, New York
Reviewed 16 August 2013

Just here for the night, after vacationing in Lake George and looking for a place to stay close to activities in Western Massachusetts the next morning. We are also IHG members, and they greeted us with a cold bottle of water at check-in which was appreciated. Coming from the west (Mass Pike), there are no exits for 30 miles so...

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Helpful?
Thank Tzyoam
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback regarding your most recent stay. It was wonderful to hear that your family had enjoyed our overall services as well as some of the other ammenities that our hotel offers such as our indoor heated pool. We greatly appreciate your loyalty and look forward to having...

Toronto, Canada
Reviewed 3 August 2013

This is our 2 nd stay at this hotel and we had just an amazing room. Very spacious and good furniture and accoutrements. A little disappointed with the selection at breakfast but that certainly didn't cause any issue with our stay. Very convenient to large shopping centre which is also a big plus.

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Helpful?
1Thank Art C
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Welcome back to our property and thank you so much for taking time to provide us with your feedback. It is great to see that you had enjoyed the room ammenities offered in your suite. We take a great deal of pride in our overall services, to provide great hotels that guests love! We hope to have you...

Fergus, Canada
Reviewed 25 July 2013

I'm actually still in the hotel as I write this, so I suppose things could go downhill from here, but so far this hotel was a great place to spend the night. Smells clean and definitely not smoky, a huge plus when travelling with asthmatics. I'm travelling with my 4 kids, ages 4-17 and we have one of the double...

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Helpful?
Thank jellyfishmum
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to provide us with some feedback regarding your most recent stay. It was fantastic to hear that you and your family had enjoyed the room ammenities as well as a swim in our indoor heated pool. We look forward to having you visit us again in the future!

Monson
Reviewed 11 July 2013

2 most important things we look for in a hotel...CLEAN and DOES NOT SMELL. If you want a good nights sleep then pack your bags and stay at this Holiday Inn Express. We are more than willing to drive out of the way for a clean hotel but luckily it's right off the Ma. Pike! We even used the shower...

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Helpful?
Thank amberandy
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking time to provide us with some feedback regarding your recent stay. It was wonderful to hear that you had enjoyed your room as well as the hotel's ammenities! We take a great deal of pride in the product and services we offer our guests so it is a pleasure to hear that we had...

Boston
Reviewed 20 June 2013

Hotels near Northhampton were so pricey we decided to stay in Westfield. This place was very clean and a good value. Breakfast was just average though. Nice TV and like that they had a duvet over the blanket - always a plus!

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Helpful?
1Thank lcprice1
Nathan B, General Manager at Holiday Inn Express Hotel & Suites Westfield, responded to this review

Dear Guest, Thank you for taking a moment to respond about your recent stay with us. I was very pleased to hear your stay was enjoyable while visiting in the nearby town of Northampton. We hope that you will come visit us again when you're in the area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Westfield, Massachusetts Hotel Convenient to the Mass Turnpike The new Holiday Inn Express & Suites in Westfield, MA nestled in the foothills of the Berkshires, offers easy access to I-90 and is just a short drive from the city of Springfield and Bradley International Airport (BDL). The 100% non smoking Holiday Inn Express & Suites is just minutes from the Basketball Hall of Fame, Six Flags New England and Blandford Ski Area, the Holiday Inn Express & Suites Westfieldis perfect for families or individuals who are looking for lodging in Westfield. A short drive will bring you to the Quadrangle in Springfield, home to a variety of museums. For those who love to shop, we are also close to Holyoke Mall. Conveniently located near Atlas Copco, Mestek and General Dynamics as well as Noble Hospital, Amelia Park and Westfield State College. Our Westfield, MA hotel is ideal for business travelers who plan to attend meetings in Westfield. We can host your next event in our meeting room and help you stay connected with our free high-speed Internet access. While lodging in Westfield, MA take the time to enjoy a swim in the heated indoor pool or work out in the fitness center. You can eat well every morning at our free Express Start hot breakfast bar featuring our signature cinnamon rolls. Check out our great Westfield hotel deals and book your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Westfield

Address: 39 Southampton Rd, Westfield, MA 01085-1319
Region: United States > Massachusetts > Westfield
Price Range: ₹ 7,516 - ₹ 12,745 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Westfield 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Hotel And Suites Westfield
Holiday Inn Express Westfield
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Westfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 318 was larger than others in our party”
 of 5 bubbles NYYanks1974, 20 Jan 2017 | Read review
“Top floor is usually quietest wherever you go...”
 of 5 bubbles JamesD2013, 17 Oct 2016 | Read review
“Avoid the rooms across from the laundry!”
 of 5 bubbles Galear, 24 Jul 2016 | Read review
“Rooms in the back-right face a main drag for tractor trailers coming off I-90, so can get noisy with them going by every once in a while.”
 of 5 bubbles cmkd_2007, 3 Jul 2014 | Read review
“Remember, the aircon is controlled from the wall and not the device.”
 of 5 bubbles winterson66, 23 Jun 2014 | Read review
5 of 5