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Very basic, clean Holiday Inn Express off the Mass Pike. TV's are a little dated, but channel selection is good. Room was clean, bed was ok, spacious & a good AC unit. Breakfast in the AM is nothing special, but adds value to the room...More
Stayed here June 11-13, 2017 during Westfield State University student/parent orientation. The hotel is directly off Mass Pike, very convenient, 5 minutes from Westfield State.
Room was large and very clean. The remote for the TV didn't work well, so I downloaded the app to...More
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 21 June 2017
Thank you so much for taking time to provide us with your feedback. I was delighted to hear that your overall stay was enjoyable while attending orientation at Westfield State University. We truly pride ourselves on providing our guests a great experience. It...More
The room was clean and neat. The mattress was not too comfortable. The walls are very thin and you could hear talking and people walking. We booked a room for our family of 4, but we're only supplied with towels and facecloths for 3.
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 1 week ago
Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our room cleanliness and breakfast selection. On the other hand, we would like to apologize for the inconvenience caused by the...More
Friends of ours came for a week's v I sit and we reccommended this hotel. They we're extremely pleased with the cleanliness, professional staff and comfort. This made their visit ere memorable. They enjoyed the free breakfasts and said there were many choices.
We stayed here for 10 days because of my work. The biggest perks of the hotel is that the staff is really good and knowledgeable, and very friendly.
The downside: the cleaning supplies they use are smelly, and people with respiratory problems should be careful....More
US$ 116 - US$ 224 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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