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Doubletree Hotel Boston/Westborough

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Doubletree Hotel Boston\/Westborough
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657 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Boston/Westborough
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Showing 641: English reviews
Saint Louis, Missouri
Reviewed 16 December 2016

This is an Awesome hotel to stay at whether your trip is short or long. Everything was great. Clean and staff was helpful and amazing. Food was good. The entire stay was effortless and great. It's nice to have a bar a restaurant right in your hotel with great staff.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank stephaniepH8473OW
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you so much for the "Awesome" rating. We are glad that you enjoyed your time with us. Thank you again from our team and we look forward to welcoming you back.

Hopkinton, Massachusetts
Reviewed 15 December 2016

The staff was helpful and courteous. The rooms are spacious and immaculate. We ordered room service for breakfast and it was great. The while experience couldn't have better. We have actually booked our next stay already

Review collected in partnership with DoubleTree by Hilton
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Thank K9050LXchristinep
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you so much for the kind words about our staff and your experience. Our team works very hard to make sure our guests have a great stay and we are happy to hear we succeeded. Thank you again and we look forward to welcoming you back. Yours in Service

Plano, Illinois, United States
Reviewed 11 December 2016 via mobile

Stayed here because it was between Boston and Springfield. I've stayed at double tree before and guess I had high expectations. We arrived early and called to see if they had a room ready and was told no which was fine, but they looked up our reservation as if that mattered. When we arrived later for check in I was...

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Helpful?
Thank SheaDubb
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you for your recent review of the Doubletree by Hilton Westborough. We are sorry to hear that your stay with us was just average. We strive for a great customer experience and service and it seems we have not exceeded your expectations. Be assured that we will take your suggestions into consideration and address your concerns with our staff,...

Worcester, Massachusetts
Reviewed 7 December 2016

Beautiful hotel with friendly staff very accommodating. Very clean with everything you needed. Would definitely stay there again They have the BEST chocolate chip cookies 😊 Only issue here is you want too many characters for this survey

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank D7889LYsharons
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you so much for the kind words about our staff and our hotel. Our staff works extremely hard to satisfy our guests and we are happy to hear we have succeeded. We hope to welcome you back in the near future.

Marlborough, Massachusetts
Reviewed 6 December 2016

Participated in a family wedding. Food was fair not great. It was a bit crowded with a 2nd wedding going on at the same time for the c'tail hour. People put there gift cards in the incorrect box but that was taken care of the staff. Probably would be better if 2 weddings were not planed at the same exact...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 988luigi
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you you so much for the five star rating and your comments about your experience. Please know our staff will address your concerns pertaining to the wedding experience, for we pride ourselves on our flawless execution of our functions and always strive to give our guests the best possible experience. We hope to welcome you back in the near...

Gray, United States
Reviewed 1 December 2016

everything was great from check in to checkout, the place was modern, clean, the pool has a lifegaurd on weekends, the people were very pleasant and helpfull, I signed up for the honors program which gives you some better pricing, points and some extra benefits, I have stayed at many double tree's they are a great brand on the Hilton...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nicholasv739
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you so much for the wonderful comments about our newly updated rooms, cleanliness and our pool. Our staff is pleased to see that everything was great with your stay. Thank you again and we hope to welcome you back soon.

Hinesburg, Vermont
Reviewed 29 November 2016

As always this hotel and staff were outstanding. The cleanliness throughout is notable. It is always quiet for sleeping. We've stayed many years during the Thanksgiving weekend due to its proximity to my sister's home. I would recommend Westborough Double Tree to anyone.

Review collected in partnership with DoubleTree by Hilton
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Thank la_ministra
London, United Kingdom
Reviewed 28 November 2016

I stayed here for one night to break up a long drive. All the staff (front desk, restaurant) were very welcoming and helpful. Quiet hotel (although it was really empty as it was the night before Thanksgiving), comfy bed, good shower. Everything you need. If I am back in the area I will definitely stay here again.

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Helpful?
Thank CJG_in_the_UK
Scarborough, Maine
Reviewed 26 November 2016

No recognition of my diamond status, The heating and air-conditioning unit in the room was extremely loud and I've had this issue in other rooms at this facility. The rooms are clean and the location to my place of business is very convenient. There is now a new Hampton Inn located less than a mile from this facility which I'll...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank maineroadking
Scott S, General Manager at Doubletree Hotel Boston/Westborough, responded to this review

Thank you for your recent review of the Doubletree by Hilton Westborough. We are sorry to hear that your stay with us was not up to your standards. We strive for the best customer experience and it appears we have fallen short in many areas. Be assured that we will take suggestions into consideration and address your concerns with our...

Waterville, Maine
Reviewed 21 November 2016

My wife and I recently stayed at the Doubletree on a weekend getaway. We love it there. Check in was a breeze and the staff are extremely friendly. This was the first time we tried advanced check in and also did the digital key. It was extremely easy and worked well. We loved the king sized bed and the shower...

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Helpful?
Thank stetruth

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service

Additional Information about Doubletree Hotel Boston/Westborough

Address: 5400 Computer Drive, Westborough, MA 01581
Region: United States > Massachusetts > Westborough
Price Range: ₹ 5,598 - ₹ 13,586 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Boston/Westborough 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Doubletree Hotel Boston Westborough
Doubletree Westborough
Westborough Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Boston/Westborough staff and other travellers.
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Questions? Get answers from Doubletree Hotel Boston/Westborough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our first floor room. Parking was convenient.”
 of 5 bubbles Almagicman, 9 Nov 2016 | Read review
“Always go with an upper level room, if possible. It is always quieter on the upper floor level.”
 of 5 bubbles 983dond, 1 Sep 2016 | Read review
“avoid rooms on the 2nd floor near the balcony/elevator area”
 of 5 bubbles rayaa3, 17 Aug 2016 | Read review
“There is plenty of parking at the back, behind the hotel.”
 of 5 bubbles 886AlexanderK886, 29 Jun 2016 | Read review
“Top floor is very quiet, but all rooms are pretty quiet”
 of 5 bubbles davidgN4470PP, 26 May 2016 | Read review
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