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Comfort Inn & Suites

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158 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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NY
Reviewed 4 days ago NEWvia mobile

This is a nice remodel place. There is a nice indoor swimming pool. There is an Olympic skating rink across the street. When you walk in the door there is a nice fireplace going. The staff greet you with a friendly face when you enter the door. Breakfast is nice. I would get a coupon from a coupon book. I...

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Helpful?
Thank Daniel S
Minot, North Dakota
HOTEL’S FAVOURITE REVIEW
Reviewed 27 November 2016

Spent 2 nights here in Oct.. For some reason we got a 2 room suite. This was the best of the rooms we have had so far on leaf tour. The room had a (fake) fireplace but the the sitting area was great. My wife says she would take a extended stay in a motel if they all had rooms...

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Helpful?
Thank Jeff D
About Hotel's Favourite Review
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

We are so glad you enjoyed one of our wonderful suites that feature a gas fireplace. Thank you also for mentioning our friendly staff and hot morning breakfast. Hope to see you again soon. Howard Asst. General Manager

Westerly, Rhode Island
Reviewed 14 December 2016

My grandson and I stayed here during a hockey tournament. It provided the requisite pool for the young hockey players to play in during down time. It was close to malls where we could shop for forgotten items (swim suit), and kid friendly restaurants. No Kids Club per say, but pool and breakfast eating area were used.

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Helpful?
Thank margylong
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

I am so glad that you enjoyed our convenient location and felt our hotel was kid friendly with our new pool and complimentary breakfast. Hope to see you again soon! Howard Munson, Asst. General Manager

Oxford, Maine
Reviewed 1 November 2016

There was a group of 8 adults and 11 kids that stayed here for two nights. The kids were preforming at the Big E fair. The hotel staff was very friendly and accommodating. Let us use the breakfast room for other meals we ate there. Offering the use of juice machines while we were in there. The rooms were very...

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Helpful?
Thank Ksmom1226
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

We are so pleased that you enjoyed your recent visit during the Big E. It was nice of you to mention our staff stepping up to ensure your satisfaction. Please come see us again before the Big E 2017! Mark H, General Manager

West Newfield, Maine, United States
Reviewed 20 October 2016

I would have given this hotel an EXCELLENT review if it weren't for the horrific 'breakfast' they serve in the morning. Trust me, just get in the car and go down the street to IHOP or even Friendly's before attempting to digest the microwaved egg circles or whatever those yellow things were...... BUT enough of that....... The room was VERY...

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Helpful?
Thank Michele_G_Allen
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your positive review and especially for mentioning our newly renovated rooms and great staff. Although we do not have an a al carte restaurant, many guest enjoy our full breakfast. I am sorry to hear that it did not meet your needs. We continuously work hard to improve our facility, staff and amenities. We look...

Reviewed 2 October 2016 via mobile

We've stayed at this location a few times in the past when we come to town for the BIG E, this time there were some nice renovations. We like the quiet yet convenient location. The hotel is pretty clean. The gentleman at the front desk was pleasant and accommodating. We will definitely be staying here for our future trips to...

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Helpful?
Thank Jaime R
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your loyalty! I am so pleased that you mentioned our newly remodeled facility and once again enjoyed your stay. Keep traveling and we will see you soon! Mark Henshaw General Manager

Londonderry, New Hampshire
Reviewed 29 September 2016

We were busy at the Big E for 3 days for our 4-H group presentations and volunteering jobs. This hotel was in a nice area of West Springfield; away from the center of town and fairgrounds. Nice and quiet! This Comfort Inn was very clean and the staff was accommodating and pleasant. The breakfast offered make-your-own waffles, cereals, scrambled eggs,...

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Helpful?
Thank hjbjd
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

We are so glad to hear that you enjoyed your recent stay with your 4-H Group. It is nice to receive such positive feedback on our cleanliness, pleasant staff and great breakfast. Thanks for also mentioning that we do have very spacious suites as well to accommodate all different travelers. Hope to see you again soon! Mark Henshaw General Manager

Newton, New Jersey
Reviewed 27 September 2016 via mobile

The hotel was great from the moment we walked in and greeted by Tyree. It was clean comfortable, and the staff was friendly. Breakfast was also good. The staff even help getting me a delivery from a near by restaurant. Would stay there again.

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Helpful?
Thank Dennis S
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

We are so glad that you enjoyed your recent visit. Thank you so much for mentioning our friendly staff, especially Tyree. We agree that he is wonderful! Please come see us again soon! Howard Munson Asst. General Manager

Brighton
Reviewed 13 September 2016

Another good comfort inn. The hotel was clean and just what you want to find when you check in. The indoor pool and hot tub were great. Staff were helpful and friendly. We would stay there again for sure.

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1Thank SaGBrighton
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your great review and especially for mentioning our helpful and friendly staff. We pride ourselves on providing a comfortable hotel with exceptional service. Please come see us again soon! Howard Munson Asst. General Manager

New York City, New York
Reviewed 1 September 2016

I really enjoyed my stay at this hotel. It was in a nice location and the room was great! For families traveling who may not want to eat out every night of their stay, the hotel has a full kitchen with tableware as well as a microwave. My kids enjoyed the pool and the staff was very friendly and helpful!...

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Helpful?
1Thank jnewton076
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

It is always a pleasure to get a nice pat on the back for a job well done. We share all our reviews with our staff and yours will help to further motivate our staff to offer a great facility at a value. As you mentioned, our suites are perfect for families offering extra space and a full kitchen. Mark...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Inn & Suites

Address: 106 Capital Drive, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: ₹ 6,872 - ₹ 10,798 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 75
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Also Known As:
Comfort Hotel West Springfield
Comfort Inn And Suites
Comfort Inn West Springfield
West Springfield Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed twice and two room suite was great.”
 of 5 bubbles jeffd825, 26 Nov 2016 | Read review
“We were on the top floor and it was great! Quiet and comfy!”
 of 5 bubbles Michele_G_Allen, 20 Oct 2016 | Read review
“I would recommend paying for a larger suite. Deluxe rooms are small.”
 of 5 bubbles hjbjd, 29 Sep 2016 | Read review
“There are only two floors”
 of 5 bubbles mrkot, 25 Aug 2016 | Read review
“Clean, comfortable and breakfast is great”
 of 5 bubbles noemichavez1, 29 Jul 2016 | Read review
5 of 5