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Comfort Inn & Suites

Hotels.comUS$ 140*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 163*
US$ 140*
US$ 163*
US$ 141*
US$ 163*
US$ 140*
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Comfort Inn & Suites
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163 Reviews from our TripAdvisor Community

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Showing 159: English reviews
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Allentown
Reviewed 1 week ago NEW

We decided very late to go to the Brimfield Antique Show in May. Since nothing was available close by, we chose the Comfort Inn and Suites in West Springfield We stayed at other Comfort Inn and Suites in the past. The West Springfield Comfort Inn did not disappoint! Clean, quiet and surprisingly convenient. If you are coming from the west...

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Helpful?
Thank travellercarolann
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

Your wonderful review is greatly appreciated. More importantly, we are so happy that you enjoyed your stay while attending the Brimfield Antique Show. Hope to see you again in July! Howard, Asst. GM

misslee337
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

My daughter and I stayed over for a night. Our beds were wonderful. We got a great nights sleep. My daughter is five and loved the pool. I loved how close the Mexican restaurant was across the street. We had excellent service from the front desk, housekeeping and the breakfast staff. I would stay again. My family will be traveling...

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Helpful?
Thank misslee337
About Hotel's Favourite Review
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

We are so glad to hear that you enjoyed your recent stay. It is so nice of you to mention our friendly staff! We love the On The Border Mexican Restaurant as well! Please come see us again. Howard, Asst. General Manager

Weymouth, Massachusetts
Reviewed 1 week ago

Recently stayed at the Comfort Inn & Suites for a local college graduation. This is my 3rd stay here as the same son now graduating college had played in state hockey tournaments at the arena directly across the street in years past. The hotel is your basic Comfort Inn. Nothing flashy but basic and clean. By the photos and the...

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Helpful?
Thank Zez25
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your detailed review. We appreciate you specifically mentioning our cleanliness, friendly staff and great breakfast. No comment is ever "nit picky" to us. We use every comment to make ourselves better for our guests. The items you mentioned have been or will be addressed immediately. Hope to see you again! Howard Munson, Asst. General Manager

Warren, Michigan
Reviewed 3 weeks ago

We stayed on 4/20/2017. This Comfort Inn has been renovated up to the brand's standards. Pictures on their website are accurate. Everything was in working order. WiFI signal was good overall. Got disconnected from it one time, but was able to connect back easily. I was pleasantly surprised how great the TV reception was, which is not always the case...

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Helpful?
Thank USAtraveler365
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

Dear USAtraveler365: Thank you so much for your wonderful review. I truly appreciate that you specifically mentioned our great staff and digital flat screen televisions. It is great to know that we achieved our goal of your complete satisfaction. Hope you come see us again soon! Mark Henshaw General Manager

Bowmanville, Canada
Reviewed 4 weeks ago

Front desk was very helpful & efficient. Our suite was spacious & spotless. The beds were very comfortable. And the staff couldn't have been more helpful when we asked if there was flexibility with gym hours.

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Helpful?
Thank Sandy A
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

Dear Sandy, Thank you so much for your excellent review. It is always such a pleasure to hear when we have been able to touch our guests in this way. We look forward to welcoming you back on your next visit. Howard, Asst. General Manager

NY
Reviewed 24 March 2017 via mobile

This is a nice remodel place. There is a nice indoor swimming pool. There is an Olympic skating rink across the street. When you walk in the door there is a nice fireplace going. The staff greet you with a friendly face when you enter the door. Breakfast is nice. I would get a coupon from a coupon book. I...

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Helpful?
Thank Daniel S
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

We are so glad you enjoyed your stay. Thank you for mentioning our beautiful new pool area and our friendly staff! We look forward to having you back. Regards, Howard Munson, Asst. General Manager

Westerly, Rhode Island
Reviewed 14 December 2016

My grandson and I stayed here during a hockey tournament. It provided the requisite pool for the young hockey players to play in during down time. It was close to malls where we could shop for forgotten items (swim suit), and kid friendly restaurants. No Kids Club per say, but pool and breakfast eating area were used.

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Helpful?
Thank margylong
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

I am so glad that you enjoyed our convenient location and felt our hotel was kid friendly with our new pool and complimentary breakfast. Hope to see you again soon! Howard Munson, Asst. General Manager

Minot, North Dakota
Reviewed 27 November 2016

Spent 2 nights here in Oct.. For some reason we got a 2 room suite. This was the best of the rooms we have had so far on leaf tour. The room had a (fake) fireplace but the the sitting area was great. My wife says she would take a extended stay in a motel if they all had rooms...

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Helpful?
Thank Jeff D
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

We are so glad you enjoyed one of our wonderful suites that feature a gas fireplace. Thank you also for mentioning our friendly staff and hot morning breakfast. Hope to see you again soon. Howard Asst. General Manager

Oxford, Maine
Reviewed 1 November 2016

There was a group of 8 adults and 11 kids that stayed here for two nights. The kids were preforming at the Big E fair. The hotel staff was very friendly and accommodating. Let us use the breakfast room for other meals we ate there. Offering the use of juice machines while we were in there. The rooms were very...

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Helpful?
Thank Ksmom1226
Comfort_Inn_Suites, General Manager at Comfort Inn & Suites, responded to this review

We are so pleased that you enjoyed your recent visit during the Big E. It was nice of you to mention our staff stepping up to ensure your satisfaction. Please come see us again before the Big E 2017! Mark H, General Manager

West Newfield, Maine, United States
Reviewed 20 October 2016

I would have given this hotel an EXCELLENT review if it weren't for the horrific 'breakfast' they serve in the morning. Trust me, just get in the car and go down the street to IHOP or even Friendly's before attempting to digest the microwaved egg circles or whatever those yellow things were...... BUT enough of that....... The room was VERY...

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Helpful?
Thank Michele_G_Allen
Comfort_Inn_Suites, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your positive review and especially for mentioning our newly renovated rooms and great staff. Although we do not have an a al carte restaurant, many guest enjoy our full breakfast. I am sorry to hear that it did not meet your needs. We continuously work hard to improve our facility, staff and amenities. We look...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Inn & Suites

Address: 106 Capital Dr, West Springfield, MA 01089-1331
Region: United States > Massachusetts > West Springfield
Price Range: ₹ 7,492 - ₹ 10,786 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Comfort Hotel West Springfield
Comfort Inn And Suites
Comfort Inn West Springfield
West Springfield Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed twice and two room suite was great.”
jeffd825, 26 Nov 2016 | Read review
“We were on the top floor and it was great! Quiet and comfy!”
Michele_G_Allen, 20 Oct 2016 | Read review
“I would recommend paying for a larger suite. Deluxe rooms are small.”
hjbjd, 29 Sep 2016 | Read review
“There are only two floors”
mrkot, 25 Aug 2016 | Read review
“Clean, comfortable and breakfast is great”
noemichavez1, 29 Jul 2016 | Read review
5 of 5
Hotels.com
US$ 140* /night
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CancelonUS$ 163
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Prices are for 1 room, 2 adults
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