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    Quality Inn West Springfield

    1150 Riverdale St, West Springfield, MA 01089-4607
    Hotel website
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    1/10/2017 2/10/2017
    US$ 120
    US$ 89
    SAVE US$ 31
    US$ 120
    Traveller (21)
    Room & Suite (15)
    Dining (5)
    Best Western Springfield West Inn
    162 reviews
    #2 of 17 hotels in West Springfield
     
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    273 reviews
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    Bel-Air Motel
    6 reviews
    #13 of 17 hotels in West Springfield
     
    Overview
    • Excellent12%
    • Very good22%
    • Average20%
    • Poor13%
    • Terrible33%
    Travellers talk about
    “fifth floor” (4 reviews)
    “highway side” (2 reviews)
    “donuts” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn West Springfield
    Special Offer: Choice Privileges Points
    Hotel deals
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    Best Western Springfield West Inn
    162 reviews
    #2 of 17 hotels in West Springfield
     
    Red Roof PLUS+ West Springfield
    273 reviews
    #5 of 17 hotels in West Springfield
     
    Travelodge West Springfield
    75 reviews
    #11 of 17 hotels in West Springfield
     
    Bel-Air Motel
    6 reviews
    #13 of 17 hotels in West Springfield
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (126)
    There are newer reviews for Quality Inn West Springfield
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    11 - 15 of 123 reviews

    Reviewed 11 June 2017

    You can tell that this place is frayed around the edges and needs updating. The floor I stayed on (4th) was completely renovated. Modern, New and very comfortable. The hotel is located on a very busy Byway close to restaurants and other hotels. There is...More

    Thank jvdNewYork
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 13 June 2017

    Dear jcdNewYork, Thank you for your feedback and we are happy to know that you have enjoyed your stay. We are still working on updating our property to increase enjoyment and comfort to our guest. Feedback from guests are most welcomed and will be used...More

    Reviewed 4 June 2017 via mobile

    Our family had a good night at Quality Inn. The location is conveniently located just off the highway and near several restaurants. You can tell that the hotel is in the process of improvement/renovation. Our room had nice bedding and comfortable matresses but still needed...More

    Thank Malinda U
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 6 June 2017

    Dear Guests, Thank you for taking the time to leave us your feedback. We are happy that you have enjoyed your stay with us and noticed the changes. We are working on updating our hotel to ensure comfort and enjoyment. Feedback from guests are very...More

    Reviewed 15 April 2017

    This hotel does not change the bedding between customer stays, has awful smelling hallways of old laundry water, claims to have a bar and huge dining room, (pictures of a business next door), the room photo's do not match the actual rooms, (I suspect they...More

    Thank tfobes
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 13 June 2017

    Dear tfobes, Thank you for your feedback. We will be using your feedback to improve our property. The bar and restaurant does not belong to the hotel but is on property and therefore pictures of the restaurant is in our website. Room pictures are of...More

    Reviewed 29 March 2017

    I had to call for a reservation with 30 mins. ahead, and they received me, with no problems, after I had to cancel a reservation with another one. I found the room clean, comfortable and everything that we need. Thanks!More

    Thank sweeny2017
    Response from JANAK D, General Manager at Quality Inn West SpringfieldResponded 30 March 2017

    Dear Sweeny2017, Thank you for such positive feedback and we are happy to be able to assist you. We thank you for choosing Quality Inn and are glad to know that you have enjoyed your stay with us. We look forward in seeing you again...More

    Reviewed 1 February 2017

    Stayed at this motel 2 years ago, renovations had just started, now the program is almost finished. Had room with 2 queen beds. Nicely appointed room, nice bathroom. Old, noisy HVAC kept me from having a good nights sleep. Everything else seemed decent. Continental breakfast...More

    Thank Morningsideralph1
    Response from JANAK D, General Manager at Quality Inn West SpringfieldResponded 3 February 2017

    Dear Guest, Thank you for your feedback. We are constantly work on making our guest stay as pleasant as possible and we welcome all suggestions. For breakfast, we do offer waffles, sausage patties, sausage links (when we gets them), egg patties, variety of danish, pecan...More

    Best Western Springfield West Inn
    162 reviews
    #2 of 17 hotels in West Springfield
     
    Red Roof PLUS+ West Springfield
    273 reviews
    #5 of 17 hotels in West Springfield
     
    Travelodge West Springfield
    75 reviews
    #11 of 17 hotels in West Springfield
     
    Bel-Air Motel
    6 reviews
    #13 of 17 hotels in West Springfield
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 92 - US$ 153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, Choice Hotels, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Quality Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    Add Photo Photos
    Traveller (21)
    Room & Suite (15)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (38)
    Business Centre & Event Rooms (1)
    Nearby
    Best Western Springfield West Inn
    162 reviews
    1.99 km away
     
    Travelodge West Springfield
    75 reviews
    1.95 km away
     
    Red Roof PLUS+ West Springfield
    273 reviews
    .34 km away
     
    Bel-Air Motel
    6 reviews
    2.05 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Polish Center of Discovery and Learning
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    2.11 km away
    The Big E
    505 reviews
    4.76 km away
    Springfield Museums
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    4.84 km away
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    Questions & Answers
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    Room Tips
    "Don't use this place."
    Read review
    "Renovated Rooms ..ASK"
    Read review
    "Sleep in your car is better than these rooms"
    Read review
    "High floor facing south."
    Read review
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