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29/10/2017 30/10/2017
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    Quality Inn West Springfield

    1150 Riverdale St, West Springfield, MA 01089-4607
    +1 855-849-1513
    Hotel website
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    29/10/2017 30/10/2017
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    US$ 92
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    Traveller (21)
    Room & Suite (15)
    Dining (5)
    Best Western Springfield West Inn
    172 reviews
    #2 of 17 hotels in West Springfield
     
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    Overview
    • Excellent13%
    • Very good23%
    • Average20%
    • Poor13%
    • Terrible31%
    Travellers talk about
    “fifth floor” (4 reviews)
    “highway side” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn West Springfield
    Special Offer: Choice Privileges Points
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    Best Western Springfield West Inn
    172 reviews
    #2 of 17 hotels in West Springfield
     
    Red Roof PLUS+ West Springfield
    274 reviews
    #5 of 17 hotels in West Springfield
     
    Travelodge West Springfield
    75 reviews
    #11 of 17 hotels in West Springfield
     
    Bel-Air Motel
    6 reviews
    #13 of 17 hotels in West Springfield
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (130)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 127 reviews

    Reviewed 2 weeks ago

    Wishing I had stayed elsewhere. There is nothing "Quality" about this hotel. Check in at the front desk was quick and cold. When we were heading up to our room, hotel maids were yelling in the hallways, on their phones, and wearing socks with slip...More

    Thank milquetoast57
    Hotel's Favourite
    Reviewed 3 weeks ago

    Nice hotel about 5 - 10 minutes from the Big E with traffic it took us about an hour to get back to the fair Saturday night. The room was very clean the only complaint was the pillows on the bed were small so if...More

    Thank D1271IXwilliamh
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 3 weeks ago

    Dear Guests, Thank you for your feedback and we are happy to know that you have enjoyed your stay with us. We look forward to your next visit. Sincerely, Catherine Ooi Hotel Manager

    Reviewed 3 weeks ago via mobile

    Really enjoyed my stay at this hotel. Not sure why others have complained re lift as sure it's old but it's not dangerous. I have been in more dangerous lifts in posher hotels. My room was clean & serviced daily. I liked having a microwave...More

    Thank Mocster
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 3 weeks ago

    Dear Mocster, Thank you for your feedback and we appreciate such positive remark. We are happy to know that you have enjoyed your stay with us and we look forward to your next visit. Sincerely, Catherine Ooi Hotel Manager

    Reviewed 3 weeks ago via mobile

    Definitely some good qualities and some updating needed. Clean nice rooms. Linens were great but beds were a bit hard. Spacious rooms...showers were nice. Pool was nice. Breakfast was decent. Issues with one elevator. Staff was nice and friendly. Definite bonus that hotel had tickets...More

    Thank Shauna L
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 3 weeks ago

    Dear Shauna, Thank you for your feedback and we are happy to know that you have enjoyed your stay with us. We apologize for the harder mattress. We look forward to your next visit. Sincerely, Catherine Ooi Hotel Manager

    Reviewed 4 weeks ago

    Don't bother with this one, Normally, we have good luck with QI. But this one is a looser. We got no sleep due to noisy neighbor and paper thin walls. The elevator is terrible too. The self serve laundry is in the hallway, sending noise...More

    Thank ColoradoUte
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 4 weeks ago

    Dear ColoradoUte, Thank you for your feedback and we are sorry that you did not have a pleasant stay. The self serve laundry is only on 3rd floor and it is for guests convenience. We apologize for the noise coming from them. Typically, guests would...More

    Best Western Springfield West Inn
    172 reviews
    #2 of 17 hotels in West Springfield
     
    Red Roof PLUS+ West Springfield
    274 reviews
    #5 of 17 hotels in West Springfield
     
    Travelodge West Springfield
    75 reviews
    #11 of 17 hotels in West Springfield
     
    Bel-Air Motel
    6 reviews
    #13 of 17 hotels in West Springfield
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 82 - US$ 153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Hotels.com, Priceline, Expedia, Booking.com, Travelocity, Orbitz, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Quality Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
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    Traveller (21)
    Room & Suite (15)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (38)
    Business Centre & Event Rooms (1)
    Nearby
    Best Western Springfield West Inn
    172 reviews
    1.99 km away
     
    Travelodge West Springfield
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    1.95 km away
     
    Red Roof PLUS+ West Springfield
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    .34 km away
     
    Bel-Air Motel
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    2.05 km away
     
    Nearby Restaurants
    Cal's Wood-Fired Grill & Bar
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    LongHorn Steakhouse
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    .26 km away
    99 Restaurants
    72 reviews
    .37 km away
    Nearby Attractions
    Polish Center of Discovery and Learning
    6 reviews
    2.11 km away
    The Big E
    534 reviews
    4.76 km away
    Springfield Museums
    367 reviews
    4.84 km away
    Majestic Theatre
    43 reviews
    3.20 km away
    Questions & Answers
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    Room Tips
    "Do yourself a favor and walk back out the front door and find another hotel. Or sleep in your car."
    Read review
    "Don't use this place."
    Read review
    "Renovated Rooms ..ASK"
    Read review
    "Sleep in your car is better than these rooms"
    Read review
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