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Super 8 West Springfield/Route 5

PricelineUS$ 82*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 114*
US$ 82*
US$ 83*
US$ 114*
US$ 82*
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Super 8 West Springfield\/Route 5
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308 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Start your review of Super 8 West Springfield/Route 5
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Westfield, Massachusetts
Reviewed 2 days ago NEW

The woman working was terribly rude. When asked if I could switch rooms she denied the request. She said because it was booked online (through whyndam hotel group's website) it couldn't be changed. She became flustered, rolled her eyes and walked away. She was extremely rude, unprofessional and unhelpful. She didn't even know Super 8 was owned by Whyndam Hotel...

Review collected in partnership with Super 8
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Helpful?
Thank T5300CLjenniferp
Queens
Reviewed 3 days ago NEW

When I booked this hotel, I was little hesitant. But after arriving it was obvious, I have made a mistake. Never again!!

Review collected in partnership with Super 8
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Helpful?
Thank Raghvendra S
Holyoke, Massachusetts
Reviewed 5 days ago NEW

Review collected in partnership with Super 8
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Helpful?
Thank B4574KOrichardr
Boston, Massachusetts
Reviewed 1 week ago

A good hotel, not great, but I wanted cheap so I got it. This is the only hotel where I have to fill out a small form with my plate number and address in triplicate. Very 80s. The location is good next to the 90/91 intersection. Adequate parking.

Review collected in partnership with Super 8
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Helpful?
Thank 888mochaman
Springfield, Massachusetts
Reviewed 1 week ago

had 3 rooms for about a month and on the day i checked out they called and accused 1 of my employees of stealing a TV. they told me they didn't look at the camera and just charged me $320. We live in hotels all over the USA and this has never happened. Totally unprofessional staff at this location!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review collected in partnership with Super 8
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Helpful?
Thank williamsN2811ZV
chicopee
Reviewed 2 weeks ago

Review collected in partnership with Super 8
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Helpful?
Thank O2454SWelizabethr
Culpeper, Virginia
Reviewed 2 weeks ago

Review collected in partnership with Super 8
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Helpful?
Thank O7062AGedwardk
Johnston, Rhode Island
Reviewed 3 weeks ago

Walked in smelled like smoke and the staff just about understood English. There were a lot of shady and dirty people that looked like they lived there. Not only smelled like smoke on our floor but smelled of marijuana. When came back to our room there was someone snorting cocaine out side there door. Would never ever stay there or...

Review collected in partnership with Super 8
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Helpful?
Thank W1855AJanthonyc
Clifton Park, New York
Reviewed 3 weeks ago

The hotel smelled of smoke- the guy at checkin and check out was rude, the lobby was dirty and the room had cigarette burns in the carpet and comforter.

Review collected in partnership with Super 8
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Helpful?
Thank A311NSkathleenb
Adelaide, Australia
Reviewed 5 weeks ago

I ranked it 1 star because I couldn't leave no stars. The hall and rooms had a rank smell, the carpets in the hall and stairs looked like they had never seen a vacuum, the toilet didn't work and the staff didn't care. The reception guy was rude when I called down because the internet didn't work. The room was...

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Helpful?
Thank SelinaJ1960

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about Super 8 West Springfield/Route 5

Address: 1500 Riverdale St, West Springfield, MA 01089-4640
Region: United States > Massachusetts > West Springfield
Price Range: ₹ 3,983 - ₹ 6,425 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 West Springfield/Route 5 2*
Number of rooms: 62
Reservation Options:
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Also Known As:
Super 8 West Springfield / Route 5 Hotel West Springfield
Super Eight West Springfield
West Springfield Super 8
West Springfield Super Eight
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Questions & Answers

Questions? Get answers from Super 8 West Springfield/Route 5 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't stay here is all”
SelinaJ1960, 25 Mar 2017 | Read review
“Request second floor. Pretty quiet.”
329debd, 9 Oct 2016 | Read review
“first and foremost, look elsewhere..................”
J9657RPjohnb, 2 Oct 2016 | Read review
“We got the cheapest room. It was on the first floor and very quiet and very nice. AC worked great!”
marybkinser, 9 Sep 2016 | Read review
“Stay somewhere else....the only tip I can offer.”
fionasfrightshoppe, 7 Jun 2016 | Read review
5 of 5
Priceline
US$ 82* /night
View Deal
Booking.comUS$ 83
Expedia.comUS$ 82
HotelQuicklyUS$ 114
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
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