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Best Western Springfield West Inn

TravelocityUS$ 133*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 157*
US$ 133*
US$ 157*
US$ 133*
US$ 157*
US$ 133*
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Best Western Springfield West Inn
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144 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Reviewed 1 week ago

This is a terrific and brand new hotel. Too bad we only stayed for one night! We we’re checked into the hotel fairly quickly by a friendly and professional manager on duty. Our room was brand new and was very clean. My wife and I were both craving a cup of coffee and the manager was kind enough to open...

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Helpful?
Thank timman19
Palo Alto, California
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We stay here every year when visiting our daughter during spring parent weekend at her boarding school. The hotel offers fantastic value at 30-40% discount to Hampton Inn while providing an equally high-quality experience. The rooms are clean and the staff are always welcoming. Special mention here to David Sheehan who keeps the breakfast room in great shape and is...

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Helpful?
Thank Mike W
About Hotel's Favourite Review
bwspringfieldw, Manager at Best Western Springfield West Inn, responded to this review

Thank you for recognizing David for excellent service and for making us your "home away from home" for your trip to Massachusetts! We appreciate your business and hope to see you again.

Rochester, New York
Reviewed 2 weeks ago

First off, the bed was super comfortable. But... Room cleanliness could be better, linens stained, breakfast worse than most, on the very end of strip bordering sketchy neighbors. Lots of other choices in area.

Review collected in partnership with Best Western
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Helpful?
Thank kimrR8569RN
Peoria, Arizona
Reviewed 2 weeks ago

Rooms were almost average size and even being an older place, it wasn't too out of date. Biggest complaint is the breakfast is sparse. Compared to other hotels, they don't have near the selection to choose from.

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Helpful?
Thank PhilR9
bwspringfieldw, Manager at Best Western Springfield West Inn, responded to this review

Thank You for your review.

Wynnewood, Pennsylvania
Reviewed 2 weeks ago

I booked a room here for the UMass graduation weekend because it's virtually impossible to get a hotel room in Amherst for that weekend. I had my doubts about Best Western, but there wasn't much choice. Well, I really regretted that decision when I called on May 11th to confirm the reservation and found out that they had cancelled the...

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Helpful?
1Thank WMK3
Wheaton, Illinois
Reviewed 3 weeks ago via mobile

My family and I arrived late at night and were welcomed so nicely. Our room was clean and beds were super comfortable which was great after a 17 hour drive! The entire staff during our stay were very nice and helpful! It is close to the highway and restaurants and shopping too.

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Helpful?
Thank Laura O
bwspringfieldw, Manager at Best Western Springfield West Inn, responded to this review

We would like to take the time and say we appreciate having you as our guest and the time you took to write such a detailed and generous review

Pleasant Valley, New York
Reviewed 20 April 2017

The staff is great and the rooms are clean breakfast was terrific and the location worked for us I would not hesitate to go back The area is quiet and there is a good variety of nearby restaurants and shopping

Review collected in partnership with Best Western
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Helpful?
Thank normana206
bwspringfieldw, Manager at Best Western Springfield West Inn, responded to this review

We would like to take the time and say we appreciate having you as our guest and the time you took to write such a detailed and generous review

United States
Reviewed 14 April 2017

Would recommend this hotel again, for a small hotel the cleanliness deserves a 5 star, breakfast 2 star, location 5 star as it was near many restaurants, stores etc., service 4 star and sleep quality a 5 star.

Review collected in partnership with Best Western
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Helpful?
Thank nancyrT5994QS
bwspringfieldw, Manager at Best Western Springfield West Inn, responded to this review

Thank you so much for the pleasant review, we are very happy to hear that we were able to comfortably accommodate you

Ma
Reviewed 11 April 2017

Not happy this time around. Stayed there for every surgery I've had and this time it was terrible. Going back for surgery in 2 weeks and thinking of staying somewhere else. Military pricing should have been cheaper.

Review collected in partnership with Best Western
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Helpful?
Thank 202geraldp
bwspringfieldw, Manager at Best Western Springfield West Inn, responded to this review

Thank You for your review.

Reviewed 9 April 2017 via mobile

I stayed here from April 2 until April 7. It was clean and comfortable and very close to the highway, as well as on Riverdale Street, the main drag with access to all different things, including a number a fine restaurants. The manager Neesa went out of her way to accommodate my request to stay an extra night, offering me...

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Helpful?
Thank Diamond1959
bwspringfieldw, Manager at Best Western Springfield West Inn, responded to this review

Thank you so much for the pleasant review, we are very happy to hear that we were able to comfortably accommodate you.

27 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Springfield West Inn is located on the Connecticut River just two miles from downtown Springfield. The location makes it easy to get to local destinations since we're located near the intersection of I-91 and I-90, less than 30 minutes from Bradley International Airport. The hotel's setting in West Springfield, MA is perfect for business travelers. Guests staying at the hotel have access to multiple large businesses like MassMutual Life Insurance Company, Smith & Wesson(R) and Baystate Health. If leisure is the reason for your stay, the hotel's location near Six Flags(R) New England, one of the largest theme parks in the region, is just five miles away. The Basketball Hall of Fame also calls Springfield, MA home. The hotel's property is three miles radius to the MassMutual Center, which hosts many concerts and events. Eastern States Exposition is nearby which features horse shows, trade shows like EASTEC(R), and "The Big E." ... more   less 

Additional Information about Best Western Springfield West Inn

Address: 429 Riverdale St, West Springfield, MA 01089-4625 (Formerly BEST WESTERN Springfield West Inn)
Region: United States > Massachusetts > West Springfield
Price Range: ₹ 6,488 - ₹ 13,040 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Springfield West Inn 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Springfield West Inn staff and other travellers.
1 question
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plymouth, ma.
over a year ago

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Questions? Get answers from Best Western Springfield West Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms toward backof hotel is away from the road and is quieter.”
823marcym, 7 Apr 2017 | Read review
“Like the 3rd floor”
Diverdebbi, 22 Nov 2016 | Read review
“It is on a busy highway so it is a bit noisier than many hotels set back from highways.”
69LenS, 1 Nov 2016 | Read review
“We were on the second floor by the elevator and ice machine and it was still quite. Room 216”
WIRelaxed, 24 Aug 2016 | Read review
“Higher floor. Near the back of the hotel.”
TylerZ402, 2 Dec 2015 | Read review
5 of 5
Travelocity
US$ 133* /night
View Deal
Booking.comUS$ 133
TripAdvisorUS$ 133
HotelQuicklyUS$ 157
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Prices are for 1 room, 2 adults
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