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BEST WESTERN Springfield West Inn

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130 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Baltimore, Maryland
Reviewed 3 days ago NEW

Hotel looked relatively new, was rather clean. room was nice & neat. only complaint, other than the BW microwave breakfast, I was handed a complementary "snack" bag, which contained 2 bags of lays potato chips and that was it. Figured this was some kind of inside joke with the hotel staff.

Review collected in partnership with Best Western
Thank JimBgoodman
Saxtons River, VT
Reviewed 22 November 2016

We have a choice of many hotels on the Riverdale strip, when we stay twice a year in this area, after trying most, we now always return to this Best Western property. We have been warmly welcomed at the desk and promptly checked in, a plus when tired after working all day. A clean and quiet room is all we...

Thank Diverdebbi
New Hampshire, United States
Reviewed 22 November 2016

Dissatisfied, Rooms very dusty, did not replace soap shampoo or coffee and condiments. Were told we would be charged when we left and in fact the 1st night was charge the first night at check in then at check out we were not allowed to split the bill because the reservation was in one name and the name had to...

Review collected in partnership with Best Western
Thank F822TZsharons
Groton, Massachusetts
Reviewed 15 November 2016

very Clean! newly decorated. hot shower. comfy beds! will stay again! didn't indulge in breakfast but the coffee was ok. front desk staff very nice and actually lowered my online rate as i only had 2 staying not 4. thank you for your honesty.

Thank PaintedPony2010
Boston, Massachusetts
Reviewed 4 November 2016 via mobile

After years of staying at the noisy and busy red roof inn up the street decided to check this,out as price comparable and much closer to downtown using ft five to downtown bridge.....second time here still happy. Sparsely populated so sleep was great. Only change needed is to fix room doors like hallways so they don't slam . Free breakfast...

Thank scrapmetal
Reviewed 2 November 2016

Stayed here last week on a business trip. Staff were excellent, very pleasant to deal with. Odd smell in 3rd floor hallway on Friday night (smell was gone Saturday morning), but place was extremely clean so no idea what it could have been. It's a basic hotel on a busy highway, adequate for what we needed. Free WiFi worked fine...

Thank Len S
Reviewed 1 November 2016 via mobile

Had a very enjoyable stay/time here @ Best Western in West Springfield,Ma...staff was very friendly and the hotel very clean and central to many sites! I'd highly recommend it to my friends and family!! 😊

Thank Dave B
Reviewed 27 October 2016

When we checked in the room had hairs on the floor, in the sink and tub and the mirror had spots all over it. They switched us to a different room (their last one) and while there were no hairs, this mirror also had spots all over it. We had to go out and buy Lysol wipes and clean everything...

Thank Bob K
Los Angeles, California
Reviewed 27 October 2016 via mobile

Super clean Hotel. Great staff. Ms.Patel ( GM) is very professional and a gracious Inn Keeper. The property is in excellent condition with clean parking lot and security cameras. Ideal hotel for visitors who are traveling on a modest budget.

Thank goldtiger001
Reviewed 26 October 2016

Hotel was very clean, staff were extremely helpful, pleasant and accommodating. Lots of parking. Great location - easy access to attractions in the area. Will definitely stay here again. The staff really seems to care about their customers.

Thank Kim G

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Family/Play Areas (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Golf Course
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Concierge
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Springfield West Inn is located on the Connecticut River just two miles from downtown Springfield. The location makes it easy to get to local destinations since we're located near the intersection of I-91 and I-90, less than 30 minutes from Bradley International Airport. The hotel's setting in West Springfield, MA is perfect for business travelers. Guests staying at the hotel have access to multiple large businesses like MassMutual Life Insurance Company, Smith & Wesson(R) and Baystate Health. If leisure is the reason for your stay, the hotel's location near Six Flags(R) New England, one of the largest theme parks in the region, is just five miles away. The Basketball Hall of Fame also calls Springfield, MA home. The hotel's property is three miles radius to the MassMutual Center, which hosts many concerts and events. Eastern States Exposition is nearby which features horse shows, trade shows like EASTEC(R), and "The Big E." ... more   less 

Additional Information about BEST WESTERN Springfield West Inn

Address: 429 Riverdale St, West Springfield, MA 01089-4625 (Formerly Days Inn West Springfield)
Region: United States > Massachusetts > West Springfield
Price Range: ₹ 6,417 - ₹ 8,396 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Springfield West Inn 2.5*
Number of rooms: 53
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Also Known As:
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Springfield West Inn staff and other travellers.
1 question
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plymouth, ma.
over a year ago

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Questions? Get answers from BEST WESTERN Springfield West Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Like the 3rd floor”
 of 5 bubbles Diverdebbi, 22 Nov 2016 | Read review
“It is on a busy highway so it is a bit noisier than many hotels set back from highways.”
 of 5 bubbles 69LenS, 1 Nov 2016 | Read review
“We were on the second floor by the elevator and ice machine and it was still quite. Room 216”
 of 5 bubbles WIRelaxed, 24 Aug 2016 | Read review
“Higher floor. Near the back of the hotel.”
 of 5 bubbles TylerZ402, 2 Dec 2015 | Read review
“Dont think there is a good view, small property it's located on a highway.”
 of 5 bubbles lavendr2016, 9 Nov 2015 | Read review
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