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    Candlewood Suites

    572 Riverdale St, West Springfield, MA 01089-4610
    Hotel website
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    1/10/2017 2/10/2017
    US$ 128
    US$ 129
    US$ 129
    Traveller (16)
    Room & Suite (11)
    Hotel & Grounds (12)
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    Overview
    • Excellent41%
    • Very good29%
    • Average11%
    • Poor8%
    • Terrible11%
    Travellers talk about
    “full kitchen” (11 reviews)
    “front desk” (34 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites
    Special Offer: Book Direct and Save
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    Best Western Springfield West Inn
    162 reviews
    #2 of 17 hotels in West Springfield
     
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    Travelodge West Springfield
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    Bel-Air Motel
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (136)
    There are newer reviews for Candlewood Suites
    See the most recent reviews
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    21 - 25 of 136 reviews

    Reviewed 15 July 2015

    RUN from this place. THEFT, FRAUD. A front desk staff that use your credit card, steal your identity, managers who say they'll investigate, then leave you to find the thief then lie about knowing who it is for a few days. Front desk didn't ask...More

    4  Thank James C
    Response from IHGCare, Guest Relations Manager at Candlewood SuitesResponded 31 July 2015

    Dear James C, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making...More

    Reviewed 8 July 2015

    We stayed here for a horse show. Was quite pricey and doesn't include breakfast. Room was good- had a kitchen large tv and desk. Big bathroom. There's a little "pantry" of a place in the lobby you can buy snacks and food but it's way...More

    1  Thank Viper04
    Response from IHGCare, Guest Relations Manager at Candlewood SuitesResponded 23 July 2015

    Dear Viper04, Thank you for taking the time to write a review of your recent stay. I am pleased with your kind comments towards our room accommodations. It is not our intent to inconvenient our guests with our rates instead we strive to provide options...More

    Reviewed 3 July 2015

    I had made reservations for my daughter's graduation. I reserved (2) rooms in June 2014 for the 2015 graduation in Amherst. I called in April 2015 to cancel the second room. My mother had passed away and obviously would not be attending the graduation except...More

    3  Thank rbh5
    Response from Susan D, Manager at Candlewood SuitesResponded 6 July 2015

    Please accept my deepest apologies on the loss of your mother and the stress of this situation has caused you. Last Saturday was the first I heard of this and I immediately looked into your reservations and did see that you were credited for the...More

    Reviewed 30 June 2015

    Suite very nice, well stocked kitchen, Staff went above & beyond to be helpful. We were there for the National Square Dance Convention so we didn't have time to really enjoy the pool & hot tub. Would have loved a midnight swim/soak in the hot...More

    Thank CatW610
    Reviewed 11 June 2015

    We were headed for our summer home in Vermont and we realized that we could push on but we decided to stop in Springfield. We picked this based on the TravelAdvisor reports and they were right on. I just wish we had more time to...More

    Thank John W
    Best Western Springfield West Inn
    162 reviews
    #2 of 17 hotels in West Springfield
     
    La Quinta Inn & Suites Springfield
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    Travelodge West Springfield
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    Bel-Air Motel
    6 reviews
    #13 of 17 hotels in West Springfield
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Hot Tub
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • US$ 127 - US$ 155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 71
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, IHG, Booking.com, Priceline, Travelocity, Cancelon, TripOnline SA, Orbitz, HotelQuickly, Hotwire and Cheap Tickets so you can book your Candlewood Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Candlewood Hotel West Springfield ,
    • Candlewood Suites West Springfield ,
    • Candlewood West Springfield ,
    • West Springfield Candlewood Suites
    Add Photo Photos
    Traveller (16)
    Room & Suite (11)
    Hotel & Grounds (12)
    Bathroom (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Krisi2323
    31 May 2016|
    Answer
    Response from Susan D | Property representative |
    Yes there is
    0
    Votes
    meganweed413
    20 February 2015|
    Answer
    Response from Sarah H | Reviewed this property |
    What is a tin tub?
    0
    Votes
    Room Tips
    "Ask for a room well away from reception if you want quiet."
    Read review
    "Never had a bad room yet in over 12 stays!"
    Read review
    "front of hotel on left side .You are then away from main drag"
    Read review
    "high floor request"
    Read review
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