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    Residence Inn West Springfield

    64 Border Way, West Springfield, MA 01089-4626
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          US$ 184US$ 243
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          Traveller (39)
          Room & Suite (50)
          Dining (4)
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          Overview
          • Excellent33%
          • Very good38%
          • Average17%
          • Poor7%
          • Terrible5%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Fitness centre
          Kitchenette
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
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          Hampton Inn West Springfield
          595 reviews
          #1 of 17 hotels in West Springfield
           
          Homewood Suites Holyoke-Springfield/North
          625 reviews
          #1 of 5 hotels in Holyoke
           
          Best Western Springfield West Inn
          146 reviews
          #2 of 17 hotels in West Springfield
           
          Clarion Hotel & Aqua Lagoon Water Park
          93 reviews
          #10 of 17 hotels in West Springfield
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Reviews (219)
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          There are newer reviews for Residence Inn West Springfield See the most recent reviews

          61 - 65 of 219 reviews

          Reviewed 20 August 2015

          If one of the reasons you rent a hotel room for is a place to sleep right, then why is it that the beds are so horrible. I noticed, after we booked this room, that the complaints about the soft beds go back months to...More

          2  Thank kielar
          Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 24 August 2015

          Dear valued guest, We are so sorry to hear that you did not find your bed to be comfortable. I understand that some guest prefer a firm mattress while others like a softer one. We would like to look into this matter further to make...More

          Reviewed 14 August 2015

          This was a return visit to the Residence Inn in West Springfield. Three years ago we were on the third floor in the back building and the room was in good shape. Con -This year we were in the front building, second floor and I...More

          2  Thank Lynne E
          Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 24 August 2015

          Dear valued guest, Thank you for your feedback on our hotel. We are happy that you found our hotel to be clean, spacious, and convenient for your travels. We understand that our hotel is begining to show some of it's age, and we are looking...More

          Reviewed 13 August 2015

          I stayed in this hotel for a business trip, and although the property isn't new, I was impressed with how spacious and clean it was. The kitchenette is well-equip to serve a take-out dinner or cook a light meal. The only con I can think...More

          1  Thank lizziiii
          Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 24 August 2015

          Dear valued guest, Thank you for reviewing the Residence Inn, West Springfield. Your feedback is a great way for other guests to learn about our hotel. We are glad that you enjoyed your spacious suite and found it to be well equiped for your needs....More

          Reviewed 20 July 2015

          A quick one night stay at this Residence Inn and it meets the standard of Marriott. The staff was very helpful and friendly. Check in was busy but the desk staff was organized and personable despite being under some pressure from an influx of guests....More

          Thank Neal O
          Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 22 July 2015

          Thank you for your review of our hotel. Your comments will be shared within our organization to help us in improving our process. We understand that you found your bed to be too soft for your comfort. I am deeply sorry that you were unable...More

          Reviewed 7 July 2015

          I have key things I look for in a stay- clean rooms, location and friendly staff. This hotel had them all. We enjoyed being able to jump down to lobby in the morning for breakfast too. I will say our room was next to the...More

          Thank Gail H
          Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 22 July 2015

          Thank you for your wonderful review of our hotel. It is always makes us happy when a guest leaves satidfied and is able to take the time out of their busy day to let others know about their experience. We hope that you choose us...More

          Hampton Inn West Springfield
          595 reviews
          #1 of 17 hotels in West Springfield
           
          Homewood Suites Holyoke-Springfield/North
          625 reviews
          #1 of 5 hotels in Holyoke
           
          Best Western Springfield West Inn
          146 reviews
          #2 of 17 hotels in West Springfield
           
          Clarion Hotel & Aqua Lagoon Water Park
          93 reviews
          #10 of 17 hotels in West Springfield
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Restaurant
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Multilingual Staff
          • Self-Serve Laundry
          • Dry Cleaning
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Tennis Court
          Details
          • Price range
          • US$ 144 - US$ 212 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 88
          • Reservation Options
          • TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Hotwire, Orbitz, Travelocity, Expedia, Cancelon, Cheap Tickets, Priceline and HRS so you can book your Residence Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Massachusetts >
          • West Springfield
          • Also Known As
          • Residence Inn West Springfield Hotel West Springfield ,
          • Marriott West Springfield ,
          • West Springfield Residence Inn ,
          • West Springfield Marriott
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          Traveller (39)
          Room & Suite (50)
          Dining (4)
          Hotel & Grounds (28)
          Bathroom (6)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
          Polish Center of Discovery and Learning
          5 reviews
          2.08 km away
          Majestic Theatre
          40 reviews
          3.59 km away
          Springfield Museums
          333 reviews
          5.20 km away
          Storrowton Village Museum
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          5.17 km away
          Questions & Answers
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          Room Tips
          "away from highways"
          Read review
          "Ask for room to the back, no other buildings out the window"
          Read review
          "Spacious, Close to Six Flags"
          Read review
          "Rooms away from the highway and higher floors may be better"
          Read review
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