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09/07/2017 10/07/2017
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    Residence Inn West Springfield

    64 Border Way, West Springfield, MA 01089-4626
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          US$ 184US$ 243
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          Traveller (39)
          Room & Suite (50)
          Dining (4)
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          Overview
          • Excellent33%
          • Very good38%
          • Average17%
          • Poor7%
          • Terrible5%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Fitness centre
          Kitchenette
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
          Offers from Residence Inn West Springfield
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          Hotel packages
          Hotel deals
          Hampton Inn West Springfield
          597 reviews
          #1 of 17 hotels in West Springfield
           
          Homewood Suites Holyoke-Springfield/North
          629 reviews
          #1 of 5 hotels in Holyoke
           
          Best Western Springfield West Inn
          146 reviews
          #2 of 17 hotels in West Springfield
           
          Clarion Hotel & Aqua Lagoon Water Park
          94 reviews
          #10 of 17 hotels in West Springfield
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Reviews (219)
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          1 - 5 of 218 reviews

          Reviewed 3 weeks ago via mobile

          I've stayed at this Residence Inn countless times for hockey tournaments at the Olympia Ice Center in Springield. With the basketball court outside during downtime, to the free internet and included breakfast, this Marriott has been super accommodating. One trip a few years back involved...More

          Thank Cameron R
          Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 2 weeks ago

          Thank you for your review. It was our pleasure to accommodate you during your visit to Olympia Ice Center. We all recall that week after the tornado, it was a difficult time for everyone, but pulling together as a team to get things done is...More

          Reviewed 3 weeks ago via mobile

          I have waited almost a week for the hotel management to contact me and apologize for the terrible experience I had at their location. Since no contact was made, I feel I have to mention my thoughts in this medium. The hotel staff was friendly...More

          Thank Rafael A
          Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 3 weeks ago

          Dear valued guest, I want to apologize as I was not aware that you were looking to speak to me. Please feel free to contact me via email if you would like to discuss the matter further. As Trip Advisor does not list names, I...More

          Reviewed 19 May 2017

          We reserved two two-room suites for a family celebration. Suites were less expensive than individual rooms, and much better for a group as they have a living room area and kitchen. Each bedroom has its own bathroom which was great! Rooms were very clean. Front...More

          Thank GeorgiaLucy41
          Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 19 May 2017

          Dear valued guest, Thank you for your review on our hotel. We appreciate your feedback. We are so happy to hear that you enjoyed your stay with us, even though we are not one of the newer properties. It is always our pleasure to provide...More

          Reviewed 30 April 2017 via mobile

          My stay at this hotel was OUTSTANDING, nothing less. extremely clean and put together with a very interactive, friendly, and welcoming staff. There was a large variety of restaurants, and activities (for adults & children) to do in close range, clean and safe location. 10/10...More

          2  Thank Laniya M
          Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 1 May 2017

          Thank you for your amazing review. We are so happy to hear your stay was OUTSTANDING. We hope that you will choose our hotel again in your future travels and greatly appreciate your feedback.

          Reviewed 6 April 2017

          the primary reason for a hotel stays is sleep and we thought the bed was somewhat uncomfortable.The couch was also tired.We have stayed here before and were disappointed overall.We love residence inns and so this was a surprise.I was not acknowledged as a elite member.The...More

          Thank Mainelytravel
          Response from Anna B, General Manager at Residence Inn West SpringfieldResponded 11 April 2017

          Thank you for your review and for bringing this matter to our attention. We would love to know which room you stayed in so that we may address the issue with the couch and the bed. We understand that our hotel has begun to show...More

          Hampton Inn West Springfield
          597 reviews
          #1 of 17 hotels in West Springfield
           
          Homewood Suites Holyoke-Springfield/North
          629 reviews
          #1 of 5 hotels in Holyoke
           
          Best Western Springfield West Inn
          146 reviews
          #2 of 17 hotels in West Springfield
           
          Clarion Hotel & Aqua Lagoon Water Park
          94 reviews
          #10 of 17 hotels in West Springfield
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Restaurant
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Multilingual Staff
          • Self-Serve Laundry
          • Dry Cleaning
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Tennis Court
          Details
          • Price range
          • US$ 144 - US$ 212 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 88
          • Reservation Options
          • TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Hotwire, Travelocity, Orbitz, Expedia, Cheap Tickets, Cancelon and HRS so you can book your Residence Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Massachusetts >
          • West Springfield
          • Also Known As
          • Residence Inn West Springfield Hotel West Springfield ,
          • Marriott West Springfield ,
          • West Springfield Residence Inn ,
          • West Springfield Marriott
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          Traveller (39)
          Room & Suite (50)
          Dining (4)
          Hotel & Grounds (28)
          Bathroom (6)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Restaurants
          Cal's Wood-Fired Grill & Bar
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          LongHorn Steakhouse
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          .67 km away
          Carrabba's Italian Grill
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          1.00 km away
          Nearby Attractions
          Polish Center of Discovery and Learning
          5 reviews
          2.08 km away
          Majestic Theatre
          40 reviews
          3.59 km away
          Springfield Museums
          334 reviews
          5.20 km away
          Storrowton Village Museum
          30 reviews
          5.17 km away
          Questions & Answers
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          Room Tips
          "away from highways"
          Read review
          "Ask for room to the back, no other buildings out the window"
          Read review
          "Spacious, Close to Six Flags"
          Read review
          "Rooms away from the highway and higher floors may be better"
          Read review
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