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Best Western TLC Hotel

Booking.comUS$ 146*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western TLC Hotel
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433 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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Charlottesville, Virginia
Reviewed 5 days ago NEW

The location was great but the front desk staff was not only unhelpful but rude! She wouldn't let us check in to our room we booked online even with the confirmation number. Our room was backwards. The door handle had to be pulled up instead of pushed down, the hot water was cold and the cold water was hot, the...

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Helpful?
Thank smtravel2017
Margot F, General Manager at Best Western TLC Hotel, responded to this review

Dear smtravel2017, I apologize for any inconvenience you experienced. However, my Front Desk staff is fully trained. We cannot check in a guest whose name is not on the reservation even if you bring in the reservation confirmation. All the rooms have light switches outside the bathroom. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, MA 02451

Montreal, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017

Room was spacious and clean. The hot breakfast buffet is excellent except for the pancakes, they need at least two or more machines for pancakes, and please refill it more often. Front office agent at check in was very accurate and fast, but when we checked out there was a problem but since the manager is not there the front...

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Helpful?
1Thank catet2
About Hotel's Favourite Review
Margot F, General Manager at Best Western TLC Hotel, responded to this review

Dear catet2, Thank you for the excellent review. I'm glad you liked the breakfast and I completely understand about the pancake machine. It takes a few minutes and that can be annoying if the room is crowded. I apologize for that and for the issue at the desk. I hope you come and stay with us again. Please call me...

Allenstown, NH, United States
Reviewed 1 week ago

We, always, stay at Best Western while visiting family & friends. The pool was, really, nice. The breakfast is great! The restaurant & bar very convenient, & good variety of choices. This trip was for 'Steam Punk' festival. We met everyone at hotel before, & afterward. It's perfect for gatherings. Also, enjoyed a nice mother's day brunch.

Review collected in partnership with Best Western
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Helpful?
Thank Paula H
Margot F, General Manager at Best Western TLC Hotel, responded to this review

Dear Paula H, Thank you for the wonderful review. We love having you stay with us. You are a valued guest here at the hotel. please. Thank you for your loyalty. Please e-mail me if you need anything. I'd be glad to help. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, MA 02451

Ann Arbor
Reviewed 1 week ago

Hotel is newly renovated. Rooms are large, clean and well appointed. Breakfast is great. Fresh fruit, cantaloupe, melon, strawberries, pineapple, grapefruit slices, pancakes, fresh eggs, bacon, breads, etc

Review collected in partnership with Best Western
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Helpful?
Thank mcw-AnnArbor
Margot F, General Manager at Best Western TLC Hotel, responded to this review

Dear mcw-AnnArbor, Thank you for the great review. I am so glad you enjoyed your stay. Please come and stay with us again. We would love to have you. Sincerely, Margot Fenton General Manager Best Western TLC Waltham, MA 02451

Nashua, New Hampshire
Reviewed 3 weeks ago via mobile

Spent April 16th at this hotel, the night prior to the Boston Marathon. It was a perfect stay. Myself and my three sons , ages 13,10 and 8.. all enjoyed the adjoining restaurant as we arrived. Then, the boys had fun in the indoor, very clean pool. They then enjoyed the fitness room prior to settling in to our very...

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Helpful?
Thank erinklein
Margot F, General Manager at Best Western TLC Hotel, responded to this review

Dear erinklein, It was a pleasure having you. I am glad you had a good time. Thank you for the great review. Please come again. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Wakltham, MA 02451

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

I am a frequent traveler and booked this hotel for 3 nights to visit family and friends in the area. Upon arrival, I was welcomed by a gentleman at the front desk who helped me with the check-in process. Upon going to my room I found out that the fridge was not working and the bathroom was not flushing. The...

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Helpful?
2Thank Bkiq
Margot F, General Manager at Best Western TLC Hotel, responded to this review

Dear Bkiq, I'm sorry you that you had such a bad experience at the hotel. I cannot apologize enough. If you wish to discuss this further please call me at 781-890-7800 or e-mail me at mfenton@tlcwaltham.com. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, MA 02451

Summerville, South Carolina
Reviewed 3 weeks ago via mobile

We just stayed at Best Western recently and chose this hotel because of its easy access to getting on the highway and the complimentary breakfast. We needed to be within a half hour distance north and west so it was perfect. The hotel itself was very clean and everyone was very nice. There was even a restaurant on the premise...

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Helpful?
Thank cruiser077
Margot F, General Manager at Best Western TLC Hotel, responded to this review

Dear cruiser077, I am so sorry that you had difficulty sleeping. Our beds and pillows are new. I am glad you enjoyed the rest of the amenities. Thank you for staying with us. I hope you try us again. We would love to have you. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, Ma 02451

Karachi, Pakistan
Reviewed 4 weeks ago

We were in Waltham, MA and found this place to be good to stay and visit the city. It is at a quite place but provides a good value for money. The location is great, very peaceful and has a restaurant/ Tavern within the premises as well as good views.

Review collected in partnership with Best Western
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Helpful?
Thank Amir H
Margot F, General Manager at Best Western TLC Hotel, responded to this review

Dear amir H, Thank you for your great review. I am glad you enjoyed your stay and that you felt you received a good value. The Copper House Tavern is a wonderful place to eat. Please come again. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, MA 02451

Utica, New York
Reviewed 22 April 2017 via mobile

Pretty hotel - clean and new. Many hotels in the area. We picked this one because it offered free parking and complimentary breakfast - that plus free Wu fi, a fitness room, indoor pool and coffee area helped us make the decision to stay. Rooms are large, with a comfortable bed, extra chair with end table and a table/desk with...

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Helpful?
Thank JudyandHoppy
Margot F, General Manager at Best Western TLC Hotel, responded to this review

Dear JudyandHoppy, Thank you for the wonderful review. I am so glad you enjoyed your stay. I hope you come and stay with us in the near future. We would love to have you. Sincerely, Margot Fenton General Manager Best Western TLC Hotel Waltham, MA 02451

Essex Junction, Vermont
Reviewed 20 April 2017

This hotel is right off I-95 and is just a few minutes from Boston and where our daughter lives in Newton. The included breakfast is very good - fresh cut fruit, not just melon, and good scrambled eggs, bacon, etc. We had dinner and sangria (YUMMY) in the Copper House Tavern at the hotel the night we arrived and the...

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Helpful?
Thank cspolski

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room

Additional Information about Best Western TLC Hotel

Address: 380 Winter Street, Waltham, MA 02451-8700
Region: United States > Massachusetts > Waltham
Price Range: ₹ 8,337 - ₹ 24,170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western TLC Hotel 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Waltham
Waltham Best Western
Hotel Style:
#1 Best Value Hotel in Waltham
#4 Business Hotel in Waltham
#5 Family Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Best Western TLC Hotel staff and other travellers.
7 questions
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Wales, Massachusetts
2 months ago
Conway, New Hampshire
2 months ago

See all questions (7)

Questions? Get answers from Best Western TLC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anything on the 6 floor with a balcony”
staceym65, 15 Nov 2016 | Read review
“Communicate with the staff”
craigmarshall2016, 1 Nov 2016 | Read review
“Be pacific as to what you want”
wkarbiwynk, 2 Aug 2016 | Read review
“Stay on the higher floors, or just stay away!”
favorisreal, 13 Jun 2016 | Read review
“ice machine is on the fourth floor. Patio from the bar can be heard from rooms close by.”
laurawQ3691LT, 3 Jun 2016 | Read review
5 of 5
Booking.com
US$ 146* /night
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TripAdvisorUS$ 146
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*Disclaimer
Prices are for 1 room, 2 adults
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