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Hilton Garden Inn Boston/Waltham

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Hilton Garden Inn Boston\/Waltham
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580 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Boston/Waltham
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Showing 564: English reviews
Illinois
Reviewed 29 December 2016

Recently spent a night here and though the staff was friendly the overall stay was average at best. You walk in and the smell from the frying in the kitchen is the first thing you notice. Then when you get to your room you notice the dated furniture.....I was Ok with that as the room was clean. The thing that...

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Helpful?
Thank FamFunIllinois
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello FamFunIllinois, Thank you for staying with us. We appreciate the comments. I am happy we were clean, friendly and efficient. Please try us again. General Manager Hilton Garden Inn

Reviewed 20 December 2016 via mobile

I stayed overnight in November before flying out the next day from Logan. Easy enough drive to the airport and half the price of the airport Hilton. Accommodation is standard and clean so no complaints. I would recommend asking for a room in a high floor though as I had one on the second floor and thought I could smell...

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Helpful?
Thank malia_me
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello malia_me, Thank you for choosing us. We are happy your stay and transfer to the airport was successful. Clean and standard will do and we appreciate it. Please try us again. General Manager Hilton Garden Inn

Cape Cod, Massachusetts
Reviewed 18 December 2016 via mobile

December 17, 2016 I entered the hotel parking lot at 11:05 PM. I have a handicap plate because 10 years ago I slipped on ice and fractured my tibia and crushed the plateau. I attempted to walk up the wheelchair ramp but it was a skating rink. I tried walking around the car to the stairs and it was still...

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Helpful?
Thank Frank L
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Frank L, Thank you for the information. We will speak to the associate about it. I apologize and we will double our efforts to ensure the walks are salted on each shift. We want to be the best for you and in this case it wasn't. Feel free to contact me. I'd like to do something for you. We...

Reviewed 17 December 2016

I stayed here for 5 days while attending a personal interest conference in December 2016. Although situated near the interstate, I chose a room on a high floor at the back of the hotel and found it to be very quiet. The conference held the welcome dinner at the hotel and the buffet was very well done.Lobby is nicely decorated...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank cindygM6706DD
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello cindygM6706DD, We are so happy the conference went well and we could help make it a success. Your review was most helpful for others using us for meetings and banquets. Traveling can be difficult and its nice to know these details. The closest Mall to us is 15 minutes away in Burlington. Please come again Regards General Manager Hilton...

Albany, United States
Reviewed 16 December 2016

Second time visiting this hotel in one year. Conveniently located near Interstate 95. Free and available parking. Staff are friendly, knowledgeable, and accommodating. Guest rooms and fitness center are clean and functional. Noise level is minimal. One small issue with guest room bathroom light bulb burnout. Not reported. Breakfast buffet food quality and variety are good. Area restaurants within walking...

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Helpful?
1Thank Robert J
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Robert J, Its become clear our location works very well for our guests. We appreciate the thoughtful and detailed review and for your loyalty to the hotel and brand. We will continue to work hard to earn your business. Regards General Manager Hilton Garden Inn

givataym
Reviewed 16 December 2016

A nice and clean Garden Inn hotel. i like the whole chain, and this one is one of the good ones. The hotel is well located in a hi tec area. Perfect for business guests, as well as tourists who want to explore the area. Nice wide rooms, best breakfast.

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Helpful?
Thank avi k
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

hello avi k, We are so glad you found us to be clean, well located and serving a great breakfast. We appreciate your comments, your loyalty to the chain and that other potential guests will use them when they book. Please come to see us again. Regards, General Manager Hilton Garden Inn

North Carolina, United States
Reviewed 11 December 2016

As a Hilton Honor Silver member, rewarding me with two bottled water was very cheap. Hilton can do better! my room also could hear loud occupants at 0200 in the AM. I would stay elsewhere, traffic was horrible at this location. There are definitely better deals elsewhere. I would not stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ferdninads
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello ferdninads, Thank you for choosing us. We appreciate your comments. They only help us serve our guests better. Water is an amenity at check in for HHonors customers. Silver members do have limited benefits and we do stay within the guidelines of the program. I am sorry these benefits didn't meet your expectations. Traffic on 95 near the hotel...

Yardville, New Jersey
Reviewed 10 December 2016 via mobile

Very friendly accommodating staff. Close parking and right near highways for easy travel. The hotel itself is very nice and clean. The hotel is up to date and pretty quite. The staff at the front desk are SUPER nice. Lovely stay

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Helpful?
Thank Dominique D
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Dominique D, We are happy you found the staff to be friendly and helpful and the hotel clean and up to date. Please come again. Regards General Manager Hilton Garden Inn

Conway, MA
Reviewed 7 December 2016

We welcome stays at the Hilton brand hotels--clean, comfortable, friendly, efficient every time! The staff was helpful and extended themselves to make our stay pleasant. The breakfast was a treat, lots of choices and tasty, too. We would stay here again on our next trip to Lexington.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank the2vus
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello the2vus, Thank you for staying with us. We appreciate your comments. Future guests will find it helpful when making a travel decision. We love it when you want to return. We hope to see you soon. Regards General Manager Hilton Garden Inn

New York City, New York
Reviewed 28 November 2016

The final negative was the day housekeeping neglected to clean our room and the front desk response at 8:30 pm was to say they were sorry. We had to ask for clean towels. Overall the hotel was too much of a bargain...you get what you pay for. The manager to his credit deducted one night's charges the next morning.

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Helpful?
Thank Jeri G
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Jeri G, Hilton Garden Inn has a satisfaction guarantee and we stand behind it when things don't go right. We were glad you told us you had an issue so we can solve it for other guests and that we could do the right thing for you. Try us again. We have many happy customers. We know you can...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 

Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Road, Waltham, MA 02451
Region: United States > Massachusetts > Waltham
Price Range: ₹ 6,087 - ₹ 22,385 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton
Hotel Style:
#1 Romantic Hotel in Waltham
#1 Family Hotel in Waltham
#1 Business Hotel in Waltham
#3 Green Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Boston/Waltham staff and other travellers.
2 questions
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New York City, New York
6 months ago

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Questions? Get answers from Hilton Garden Inn Boston/Waltham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for upper room away from elevators when hotel is close to highways”
 of 5 bubbles 137nikaw, 17 Jan 2017 | Read review
“Pick a room on the higher floor with north-side view”
  • Overlooking the Totten Pond Road
  • Standard room with king bed
 of 5 bubbles travelophil, 30 Dec 2016 | Read review
“Good luck!”
 of 5 bubbles FamFunIllinois, 29 Dec 2016 | Read review
“High floor. Away from elevators and ice machines. Traffic noise is minimal throughout the hotel.”
 of 5 bubbles robertjR2888BW, 16 Dec 2016 | Read review
“better check potential noise in certain floors due to renovation works”
 of 5 bubbles avik_12, 16 Dec 2016 | Read review
5 of 5