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Hilton Garden Inn Boston/Waltham

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549 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Boston/Waltham
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Showing 535: English reviews
CT, United States
Reviewed 29 September 2015

I was at the line to check in, everyone in front of me got 2 bottles of water and bag of goodies except me, They asked me to sign in to HHonors for better internet service and the Internet only worked for few hours...I do not recommend this place if you are out for business.

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Helpful?
5Thank Angel R
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Angel R, All Hhonors rewards members receive two complimentary waters during their stay. This is a free membership and anybody can join. I'm sorry that you did not feel signing up was worth the additional amenities. We hope that you give us another chance and thank you for your review.

Waltham, United States
Reviewed 26 September 2015

This was a classic case of "if something can go wrong it will" and a staff that was not committed to making things right. It started on the second day of my stay, I ordered a taxi at 9 AM for an important meeting. At 11 AM, I went to the desk and asked where my 11 AM taxi was....

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Helpful?
4Thank JessicamarieG
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Shirley G, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have...

Ancaster, Canada
Reviewed 25 September 2015

When travelling, we almost always look for a Hilton hotel and this one definitely DID NOT disappoint!! Rooms: exceptionally clean, updated, bar fridge & Keurig coffee maker. Staff, from reception to servers in restaurant & bar were friendly and helped with any questions asked!! I resevered 4 rooms for 8 family members and we all agree that this Hilton Garden...

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5Thank Bmycowa
Westchester County, New York
Reviewed 21 September 2015

We stayed here for 2 nights during a weekend trip to Boston. We just needed a place to stay, nothing fancy. The rooms were very clean and were fairly up to date (the faucets in the bathroom kept coming apart but that's not too big of a deal). The staff was extremely friendly, Daniel at the front desk on Friday...

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4Thank VLG1031
waltham, ma, United States
Reviewed 20 September 2015

We flew into Boston, went to Cape Cod, Portland and Bar Harbor. The Hilton Garden was definitely the best hotel for the money. The breakfast was wonderful. The staff went out of their way to be helpful.

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4Thank Becky Larry K
McHenry, Illinois
Reviewed 20 September 2015

Didn't spend much time their. We had a one night stay on a Friday night. We were on the 5th floor, it was quiet. The room was dark enough. Beds comfortable, overall met our needs quite nicely. The manager on duty was very helpful. Front staff efficient.

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4Thank Nancy Y
Berlin, Germany
Reviewed 19 September 2015

I'm staying regularely in Waltham, MA so I have tested a few of the chain hotels around here: - Rooms are like in any Garden Inn - colors do not match, furniture is cheaply produced in China and the carpet is a bit smelly, as you cannot open the window - Internet is average - works for most of the...

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Helpful?
4Thank pinkilly2
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

pinkilly2, We have reviewed your comments with our staff. I'm sorry that our rooms did not meet your needs. Thank you for you kind comments of our shuttle driver. If you return to our area, we hope you will consider staying with us again.

tokyo, japan
Reviewed 18 September 2015

hotel quality is fair for the level of fee. you really need a car even come to Waltham station as the shuttle service is only available each 30 minutes within very limited time period, not available week-end, after 11AM.

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5Thank helloagainfromasia
Calgary, Canada
Reviewed 17 September 2015

We really enjoyed our stay. Good swimming pool and exercise room, Internet And comfortable room. Extremely helpful staff. Good shuttle service on weekdays. We enjoyed the coffee and tea in the lobby. It brings was also helpful to have a fridge and microwave in our room. The AC was very good during the hot days.

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4Thank CalgaryWoman
Williamsport, Pennsylvania
Reviewed 17 September 2015

We booked this hotel for our son's wedding as a "wedding block" and everything really worked out well. The Hotel sales staff was very responsive to our needs, and helped resolved any issues that arose. They also gave us the same room rate when some guests booked too late. The place was clean and comfortable and in a great location...

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4Thank Patty H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 

Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Rd, Waltham, MA 02451-2009
Region: United States > Massachusetts > Waltham
Price Range: ₹ 5,926 - ₹ 19,412 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton
Hotel Style:
#1 Romantic Hotel in Waltham
#1 Business Hotel in Waltham
#1 Best Value Hotel in Waltham
#1 Family Hotel in Waltham
#3 Green Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Boston/Waltham staff and other travellers.
2 questions
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New York City, New York
2 months ago

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Questions? Get answers from Hilton Garden Inn Boston/Waltham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mine was great. Looks like it was recently renovated.”
 of 5 bubbles 595frankb, 19 Oct 2016 | Read review
“Try to get a room on the upper floors. The rooms on the upper floors are quieter and seem to offer more privacy.”
 of 5 bubbles 983dond, 20 Sep 2016 | Read review
“We stayed on the 6th floor, did hear a sound!”
 of 5 bubbles JeffN976, 12 Sep 2016 | Read review
“Choose a room away from the elevators that are noisy and invasive. Choose a room away from the roof top air con motors.”
 of 5 bubbles 812janinad, 2 Sep 2016 | Read review
“Away from elevators , upper floor”
 of 5 bubbles Jeff511, 1 Aug 2016 | Read review
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