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Hilton Garden Inn Boston/Waltham

655 reviews
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Traveller (43)
Room & Suite (19)
Dining (11)
Overview
  • Excellent51%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(87 reviews)
“room was clean”(34 reviews)
“small room”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Boston/Waltham
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (655)Write a Review
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Show reviews that mention
All reviewsfront deskroom was cleansmall roomthe hotel staffwould stay here againbreakfast buffetboston walthamgreat staynaked fishnice hoteleasy accessconvenient locationcoffee makerfitness centerbusiness tripfree parkinghgi
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121 - 125 of 638 reviews
Reviewed 12 October 2016

This hotel has great staff who are what we expect from the brand. Friendly, helpful, courteous. However the rooms are in need of attention. clean but dated. No continental only cook to order and buffet at a cost. breakfast buffet not maintained after initial stock....More

Thank KM101712
Response from Paul M, General Manager at Hilton Garden Inn Boston/WalthamResponded 17 October 2016

Hello KM101712, Thank you for the constructive information. Hilton Garden in does require the one price buffet as its breakfast offering but we will adjust if you make a request. The buffet and cooked to order is all part of the one price buffet. They...More

Reviewed 12 October 2016

The front desk staff was very helpful. The restaurant staff was great. Our kids liked the pool. The work out room is no frills, but all of the equipment was clean and worked well. The sliding glass doors around the pool were a nice surprise.

Review collected in partnership with Hilton Garden Inn
Thank F1907DUstevew
Response from Paul M, General Manager at Hilton Garden Inn Boston/WalthamResponded 17 October 2016

Hello F1907DUstevew, We are happy you had such a wonderful family stay and that everything met your needs. I am certain other travelers will appreciate your comments. Our staff loves it when guests enjoy their service. Please come again. Regards General Manager Hilton Garden Inn

Reviewed 7 October 2016

1. pre-check in via app was v good 2. was not immediately offered bottled water upon check-in - not good 3. was charged for bottled water on second night of stay - not good at all - and in my view terrible considering the room...More

Review collected in partnership with Hilton Garden Inn
Thank M B
Response from Paul M, General Manager at Hilton Garden Inn Boston/WalthamResponded 18 October 2016

Hello M B, Thank you for choosing us. We appreciate the feedback. We value every guest and hope you continue to stay with us. Our frequent guests are important to us and with the HHonors membership you will get the best rates at any Hilton....More

Reviewed 6 October 2016

My entire stay was excellent except.... Upon check in I asked for a rate that was confirmed. I did not get it in writing. My mistake because at check out the manager made me just through proverbial hoops to honor the rate I was assured...More

Review collected in partnership with Hilton Garden Inn
Thank Jocelyn S
Response from Paul M, General Manager at Hilton Garden Inn Boston/WalthamResponded 18 October 2016

Hello Jocelyn S, Thank you for the kind review. I apologize about the hoop jumping. We want to make your stay easy and stress free. I am happy the rest of the stay went so well. Please try us again. Regards, General Manager Hilton Garden...More

Reviewed 5 October 2016

Reunion with Ship Navy Buddies, close to Boston, I dont recommend Breakfast. The Bar was nice, but there were flies occassionally. We stayed on the 6 Th floor, friends stayed on 3rd and thought it was musty, so asked to switch to 6th. Staff was...More

Review collected in partnership with Hilton Garden Inn
Thank laurahH1451FR
Response from Paul M, General Manager at Hilton Garden Inn Boston/WalthamResponded 18 October 2016

Hello laurahH1451FR, I am happy you chose us for your reunion. We appreciate the review and the acknowledgement that our location is great. Our staff goes out of their way to make sure you are comfortable. Its our promise to you. We hope you choose...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 80 - US$ 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Waltham
#1 Business Hotel in Waltham
#1 Family Hotel in Waltham
#3 Green Hotel in Waltham
Room types
Non-Smoking Rooms
Details
Price range
US$ 80 - US$ 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Waltham
#1 Business Hotel in Waltham
#1 Family Hotel in Waltham
#3 Green Hotel in Waltham
Room types
Non-Smoking Rooms
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Traveller (43)
Room & Suite (19)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
smiilexoxo27
16 January 2018|
AnswerShow all 2 answers
Response from MRGalant | Reviewed this property |
Boston has an excellent light rail system. There is a station in Waltham that can take you into Boston, and Fenway is a short connection from there.
1
Vote
MargaretVV
31 August 2017|
AnswerShow all 5 answers
Response from L9393NIrobertm | Reviewed this property |
Breakfast is available downstairs off the lobby, but it is not included in the room rate.
0
Votes
Sky1965
20 September 2016|
AnswerShow all 6 answers
Response from Louis W | Property representative |
yes we do
0
Votes
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12
Room Tips
"Relatively quiet area (except during rush hour) so not clear if some rooms are quieter than others (or need..."
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"Top foor was very quiet"
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"I like high floors but that's a personal preference"
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"I always ask for upper room away from elevators when hotel is close to highways"
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