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Hilton Garden Inn Boston/Waltham

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565 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Boston/Waltham
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Showing 550: English reviews
Albany, United States
Reviewed 16 December 2016

Second time visiting this hotel in one year. Conveniently located near Interstate 95. Free and available parking. Staff are friendly, knowledgeable, and accommodating. Guest rooms and fitness center are clean and functional. Noise level is minimal. One small issue with guest room bathroom light bulb burnout. Not reported. Breakfast buffet food quality and variety are good. Area restaurants within walking...

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Helpful?
Thank Robert J
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Robert J, Its become clear our location works very well for our guests. We appreciate the thoughtful and detailed review and for your loyalty to the hotel and brand. We will continue to work hard to earn your business. Regards General Manager Hilton Garden Inn

givataym
Reviewed 16 December 2016

A nice and clean Garden Inn hotel. i like the whole chain, and this one is one of the good ones. The hotel is well located in a hi tec area. Perfect for business guests, as well as tourists who want to explore the area. Nice wide rooms, best breakfast.

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Helpful?
Thank avi k
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

hello avi k, We are so glad you found us to be clean, well located and serving a great breakfast. We appreciate your comments, your loyalty to the chain and that other potential guests will use them when they book. Please come to see us again. Regards, General Manager Hilton Garden Inn

North Carolina, United States
Reviewed 11 December 2016

As a Hilton Honor Silver member, rewarding me with two bottled water was very cheap. Hilton can do better! my room also could hear loud occupants at 0200 in the AM. I would stay elsewhere, traffic was horrible at this location. There are definitely better deals elsewhere. I would not stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ferdninads
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello ferdninads, Thank you for choosing us. We appreciate your comments. They only help us serve our guests better. Water is an amenity at check in for HHonors customers. Silver members do have limited benefits and we do stay within the guidelines of the program. I am sorry these benefits didn't meet your expectations. Traffic on 95 near the hotel...

Yardville, New Jersey
Reviewed 10 December 2016 via mobile

Very friendly accommodating staff. Close parking and right near highways for easy travel. The hotel itself is very nice and clean. The hotel is up to date and pretty quite. The staff at the front desk are SUPER nice. Lovely stay

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Helpful?
Thank Dominique D
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Dominique D, We are happy you found the staff to be friendly and helpful and the hotel clean and up to date. Please come again. Regards General Manager Hilton Garden Inn

Conway, MA
Reviewed 7 December 2016

We welcome stays at the Hilton brand hotels--clean, comfortable, friendly, efficient every time! The staff was helpful and extended themselves to make our stay pleasant. The breakfast was a treat, lots of choices and tasty, too. We would stay here again on our next trip to Lexington.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank the2vus
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello the2vus, Thank you for staying with us. We appreciate your comments. Future guests will find it helpful when making a travel decision. We love it when you want to return. We hope to see you soon. Regards General Manager Hilton Garden Inn

New York City, New York
Reviewed 28 November 2016

The final negative was the day housekeeping neglected to clean our room and the front desk response at 8:30 pm was to say they were sorry. We had to ask for clean towels. Overall the hotel was too much of a bargain...you get what you pay for. The manager to his credit deducted one night's charges the next morning.

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Helpful?
Thank Jeri G
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello Jeri G, Hilton Garden Inn has a satisfaction guarantee and we stand behind it when things don't go right. We were glad you told us you had an issue so we can solve it for other guests and that we could do the right thing for you. Try us again. We have many happy customers. We know you can...

Irvine, California
Reviewed 15 November 2016

Room was great! It was clean and had absolutely everything my fiance and I needed, FREE WiFi (for HHonors [free to join]), FREE parking, tasty breakfast, kind staff, free tea/coffee/hot cocoa 24-hours in lobby, Keurig in room, WILLIAM from the restaurant/bar was great and so was the cook! The room is 20 minutes from Downtown Boston by car. Overall, an...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank monica_calles_35
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello monica_calles_35, Wow and your a 5 star customer. We are so happy the hotel exceeded your needs and you could have a wonderful time in Boston. Our staff loves to make you feel at home. Thank you for choosing us. Please try us again Regards General Manager Hilton Garden Inn

Palmer, Massachusetts
Reviewed 15 November 2016

The hotel was nice, easy to get to, clean, well-priced. We had a problem with one of the lights in our room not staying on. The pillows were very uncomfortable, but I now know to just bring my own. I would definitely stay there again. The lobby was a wonderful gathering place with comfortable seating and complimentary lemon water.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michellemL6134DM
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello michellemL6134DM, Thank you for your comments. We appreciate them and will use them to improve. You were great and told us about the lights during your stay and they have been fixed. Overall we are enthused that your stay was good and you would return. We hope to see you soon. Regards General Manager Hilton Garden Inn

New York
Reviewed 14 November 2016

I booked the Hilton Garden Inn with hilton points. i needed a place to stay after giving a talk at Brandeis University which is about 3 miles away. Given the many companies located in Waltham, hotels can be on the expensive side, even though Waltham is quite far from Boston. Generally, the property is well maintained. Check in was smooth....

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Helpful?
Thank healthcarestocks
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello healthcarestocks, Thank you for choosing us when you have so many choices. We are happy the hotel and its services met your needs so that you could focus on your business trip. We appreciate our HHonors customers and we are happy you will return. See you soon. Regards, General Manager Hilton Garden Inn

Poland, Maine
Reviewed 14 November 2016

My daughter is in a power wheelchair. We did not know that they could not accommodate her. Her wheelchair could not fit by the beds nor in the bathroom. They told us the only room available that would be big enough for her had only a king size bed.... not appropriate for two parents and two children. In addition to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I1505AZjillc
Paul M, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Hello I1505AZjillc, Thank you for staying with us. We appreciate your comments and we thank you for telling us about your experience. We have communicated since your stay via email and I am glad we could connect regarding the issues. Regards General Manager Hilton Garden Inn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 

Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Road, Waltham, MA 02451
Region: United States > Massachusetts > Waltham
Price Range: ₹ 5,937 - ₹ 20,201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton
Hotel Style:
#1 Romantic Hotel in Waltham
#1 Business Hotel in Waltham
#1 Family Hotel in Waltham
#1 Best Value Hotel in Waltham
#3 Green Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Boston/Waltham staff and other travellers.
2 questions
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New York City, New York
4 months ago

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Questions? Get answers from Hilton Garden Inn Boston/Waltham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for upper room away from elevators when hotel is close to highways”
 of 5 bubbles 137nikaw, 17 Jan 2017 | Read review
“Pick a room on the higher floor with north-side view”
  • Overlooking the Totten Pond Road
  • Standard room with king bed
 of 5 bubbles travelophil, 30 Dec 2016 | Read review
“Good luck!”
 of 5 bubbles FamFunIllinois, 29 Dec 2016 | Read review
“High floor. Away from elevators and ice machines. Traffic noise is minimal throughout the hotel.”
 of 5 bubbles robertjR2888BW, 16 Dec 2016 | Read review
“better check potential noise in certain floors due to renovation works”
 of 5 bubbles avik_12, 16 Dec 2016 | Read review
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