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Sturbridge Host Hotel & Conference Center

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Traveller (296)
Room & Suite (123)
Pool & Beach (28)
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Overview
  • Excellent28%
  • Very good20%
  • Average19%
  • Poor16%
  • Terrible17%
Travellers talk about
“oxhead tavern”(52 reviews)
“paddle boats”(38 reviews)
“vip lounge”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (972)
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341 - 345 of 963 reviews
Reviewed 26 July 2015

Where is the Board of Health? PEE stained comforter,old dingy sheets,shabby towels, black mold caked in air conditioner,carpet old,mattresses old&uncomfortable, ceiling stained. No working ice machines in whole hotel. I was part of a large group with dozens of rooms involved in same conditions. Pool...More

7  Thank Susan T
Response from ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference CenterResponded 27 July 2015

Thank you for taking the time to let us know about your recent stay with us. We are currently discussing these issues with our Executive Team for improvement planning. Thank you for your feedback as we continuously strive to improve ourselves.

Reviewed 19 July 2015 via mobile

We chose this hotel due to its convenient location for our visit to Old Sturbridge Village. Pictures from the hotel looked nice and inviting, but we were disappointed. Staff were very friendly and nice (asked us - late 40 something - for ID before serving...More

1  Thank Stockholmer_67
Response from ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference CenterResponded 21 July 2015

Thank you for taking the time to let us know about your recent stay with us. We are currently discussing these issues with our Executive Team for improvement planning. Thank you for your feedback as we continuously strive to improve ourselves.

Reviewed 19 July 2015 via mobile

My husband and I stayed here last night because a friend was getting married on the grounds. It was about a 2 hour drive for us. The wedding was starting at 3:30 and the check in time is 4 pm. That is a bit late!...More

1  Thank ddwdlms1012
Response from ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference CenterResponded 21 July 2015

Thank you for letting us know about your recent stay with us. We are currently in the process of reviewing these issues with our Executive Team and improvement plans will be forthcoming. We appreciate your feedback as we continuously strive to improve ourselves.

Reviewed 18 July 2015

We stayed only one night and were impressed. Very nice, large facility with interesting history, roomy comfortable rooms especially for the price, staff very accommodating , convenient location from NY and BostonMore

Thank Laura W
Response from ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference CenterResponded 21 July 2015

We're so pleased that you enjoyed your recent stay with us. We are indeed centrally located off of 2 major highways (I90 & I84). And we are set back on a beautiful lake with beach access. There are many things to see and do in...More

Reviewed 18 July 2015 via mobile

I don't know where to begin. We stayed here 10 years ago and I don't think a single thing has been done since. Hot tub not hot. Ice machines no workie. Drains not draining. Dirty. Dank rooms. Wifi terrible. Smelly rugs. A total pit. Terrible....More

4  Thank Marc B
Response from ManagerSturbridge_MA, Manager at Sturbridge Host Hotel & Conference CenterResponded 21 July 2015

We are sorry we did not meet your expectations. We strive to meet all of our guests requests and we are sorry we fell short for you.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 99 - US$ 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 99 - US$ 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (296)
Room & Suite (123)
Pool & Beach (28)
Dining (9)
Family and Play Areas (3)
Questions & Answers
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suep53
21 May 2017|
AnswerShow all 2 answers
Response from Kevin C | Reviewed this property |
No........horrible glad you didn't stay.
0
Votes
Musakjmar
17 November 2016|
Answer
Response from Photos Bill R | Reviewed this property |
I didn't notice the smell of Chorine , I just would call the hotel and ask about the decorations
0
Votes
Maile154
6 November 2016|
Answer
Response from Photos Bill R | Reviewed this property |
I personally didn't see any pets , but if you call the place I'm sure they will let you know. It's a wedding place and meeting place
0
Votes
Room Tips
"Go for a room with a window! Overlooking the lake."
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"Lock on the sliding door could be really improved"
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"Do not stay here."
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"The view to the lake it’s beautiful and relaxing"
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