PUBLICK HOUSE HISTORIC INN (Sturbridge) - Hotel Reviews, Photos, Rate Comparison

Hi. If you are in the area this is a must stop. They keep it very authentic and all tthe food choices are great.. the restaurant serves breakfast lunch and dinnerr. The ppace must be 200 years old with floors that creek when walking

Date of stay: January 2019

Nice decor, clean, and great self serve coffee!

We stayed in the Chamberlain House, the room/suite was very nice, and clean. It was disappointing that we were given a second floor room, when we asked for a first floor room. To be fair, the reservation was made through Expedia, and the rep said they called the hotel desk to…

Date of stay: January 2019

Response from GM_Front_Desk, General Manager at Publick House Historic Inn

Responded 3 weeks ago

Dear Melanie, All guest feedback is appreciated as we use it to continually improve. Thank you for providing such a detailed account of your stay. While we're delighted that our cozy rooms and tasty coffee were highlights of your time with us, we apologize for the miscommunication with your reservation. As you mentioned, sometimes third party sites to do not communicate the requests of the traveler, but we do our best to accommodate our guests when we can. It sounds like during your stay we weren't able to move your room and we hope that you and your traveling companion were still able to get the most of your time here. We appreciate your constructive comments regarding breakfast and will share them with our team. We would be grateful for the chance to provide you with an even better stay next time you are in town

Thom Thom

It was a totally delightful Inn centrally locacated in town The Inn has renovated & added some. Exra building the area is magnificent grounds are kept beautifully family friendly / great rooms Great staff Total hospitality The only negative Is they are known for the…

Date of stay: January 2019

Response from GM_Front_Desk, General Manager at Publick House Historic Inn

Responded 7 Jan 2019

Thank you for staying with us and taking the time to share your experience. We're thrilled you felt welcome throughout your stay in our beautifully renovated rooms. However, we apologize for any disappointment with the dining experience, and we'll pass your comments along to our staff. If you're in the area again, please come back to see us.

Wonderful place to visit, good GF menu

My husband and I celebrated New Year's Eve at the Publick House in Sturbridge. The food and service were excellent. They were able to easily accommodate my gluten allergy (don't just look at the GF menu--talk with the waiters. They can do almost any meal GF). With two…

Date of stay: December 2018

Response from GM_Front_Desk, General Manager at Publick House Historic Inn

Responded 7 Jan 2019

Thank you for making Publick House Historic Inn Hotel a part of your New Year's Eve plans. We're delighted our extensive gluten-free menu options helped make your visit memorable and that you found your dining experience enjoyable. It's unfortunate you experienced some noise disruption, but we're glad this was only a minor issue. If you're in the area again, we'd be happy to have you come back to stay with us.

Don’t plan your wedding here

Disorganized and the wedding meal was served an hour late. Roast beef was ridiculously tough and fatty. Wait in line for ten minutes to get a drink at the understaffed bar. Premium rooms were well appointed but the dormitory was an awful choice.

Date of stay: June 2018

Response from FrontDesk_GM, General Manager at Publick House Historic Inn

Responded 30 Dec 2018

Dear Jonathan, Thank you for taking the time to share your constructive feedback with us. We appreciate the opportunity to continually improve our services for future guests. It saddens us to hear that while you enjoyed the premium rooms, the rest of your experience did not meet your expectations or our standards. We apologize for the issues encountered with the meal and drinks, and we will use your comments to ensure this does not happen again in the future. Please consider returning so we can provide you with the excellent experience you deserve.

PreviousNext

12 3 4 5 6…101

Album Categories

All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms

bedroom

The quaint room atmosphere

PreviousNext

12345

Would like to know specifics about the pet policy. Thanks so much.

Sorry, not a pet owner. You should call the hotel or visit their webpage.

Show all answers

Is there a swimming pool on site? and is it heated? Do u pay extra for the mini fridge? what are the pool hours.

There is an outdoor pool that is probably open during daylight hours until it gets too cold to use. Call the front desk about refrigerators, new renovations probably brought new amenities. There is a YMCA in nearby Southbridge that would probably allow guest privileges at pool from 6AM-9PM

Show all answers