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Comfort Inn

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119 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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New York City, NY
Reviewed 23 January 2017

Our room, 209, was overly warm when we arrived, Since I like to sleep in a cool room I attempted to lower the temperature by running the air conditioning. It was about 45 deg outside. The AC would run for a very short time and then turn itself off. The only thing that seemed to work was opening the window...

Thank James H
BrianMcNallyGM, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to let us know how we are doing. I am sorry for the problems you faced during your recent stay. We have addressed these concerns in your room we appreciate the room number. I do hope that you will reach out to me personally to set up your next reservation at bmcnally@girihotels.com or by...

Reviewed 17 December 2016 via mobile

I accompanied my husband on his business trip, and this is one of the nicest Comfort Inn hotels. From the staff, comfort and upkeep of the hotel it was all great!!! It's near Plymouth, Hull and other nice places to visit. Thank you to the manager and staff of this hotel for your dedication to providing a pleasant stay to...

Thank Rosaura F
About Hotel's Favourite Review
BrianMcNallyGM, General Manager at Comfort Inn, responded to this review

Outstanding! We strive to exceed all our guest's expectations and we are ecstatic that you enjoyed your stay! Great feedback like yours makes myself and the staff look forward to coming to work everyday!

Boston, Massachusetts
Reviewed 30 December 2016

Large, clean rooms. Very friendly staff. All the basic conveniences, including a small gym. Clientele is a mix of business, wedding guests, and people visiting local family. Local shuttle services are used to driving guests into Boston for concerts and special events.

Thank 101maya101
BrianMcNallyGM, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out a review. We appreciate the kind feedback, we strive to exceed our guest expectations. Just want to clarify that we do not offer shuttle services, we can arrange for a taxi cab, and Uber is also readily available in the area. Thank you, Brian McNally

Reviewed 6 December 2016 via mobile

Wish the breakfast hours in the Morning were a little longer. Missed it a couple times. Very convenient, Right off the highway midway between Boston & Cape Cod. Would definitely recommend it. I would stay there again.

Thank KayWesty
BrianMcNallyGM, General Manager at Comfort Inn, responded to this review

We love repeat guests gives us the opportunity to get to know you better. One the great values we are able to offer is the convenience to visit Cape Cod and Boston in one weekend! We hope to see you again soon! Brian McNally

Hingham, Massachusetts
Reviewed 28 November 2016

great place to split the difference between Boston and the Cape. Right off the highway. Very clean. Friendly staff. lots of options for breakfast. Rooms are small but seem updated. I used the laundry on the main floor and the small work out room.

Thank Rosemary B
BrianMcNallyGM, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to let us know how we are doing. We do try to offer a good variety at breakfast which includes a hot breakfast egg and meat, we also have fresh hot oatmeal every day with three different toppings. The coin-op laundry for guest use is a great convenience when traveling. A friendly face with...

New York City, New York
Reviewed 22 October 2016 via mobile

On the way to Boston, stayed at this hotel for a night.. very decent hotel with all amenities.. front desk clerk Rose was very pleasant and knows the hotel area very well. Good customer service. I like it since the rate is not as high as Boston $400/night

Thank Alex B
BrianMcNallyGM, General Manager at Comfort Inn, responded to this review

We offer a great value with the proximity to Boston and Cape Cod without the Boston price tag! I am delighted to hear that the front desk agent was able to point you in the right direction! We hope to see you again soon. Brian McNally

Abington, Massachusetts
Reviewed 3 October 2016

My experience at this hotel was nothing less than superb. The rooms are spacious, clean and comfortable. The entire staff always provide exceptional customer care and are very attentive to ones needs. The hotel is very well maintained, safe and secure. Compliments to Brian the General Manager and his staff for a job well done. What was suppose to be...

Thank barbara51461
BrianMcNallyGM, General Manager at Comfort Inn, responded to this review

Just wanted to say thank you for the great feedback! No need to say anymore as I couldn't say it better myself. Thank you, Brian McNally

Groton, Connecticut
Reviewed 31 August 2016

There was hair in the tub and sink and clearly not cleaned! Called and asked for housecleaning to come take care of it. There was no one on sight so we switch rooms which was worse than the room we had before (more hair in the tub, on the counter, ect). We went downstairs to talk to the manager and...

3Thank jlgsgirl
BrianMcNallyGM, General Manager at Comfort Inn, responded to this review

This is very disheartening to hear and unacceptable for the hotel standards. Cleanliness is a must at any hotel and this has been addressed with both the housekeeping supervisor and the entire housekeeping team.

Londonderry, New Hampshire
Reviewed 23 August 2016

So there really isn't anything bad about this hotel but noting that makes it stand out from any others that I've been to. The room was just OK as well as the breakfast. The staff was average. The big disappointment was walking in and the guy at the desk standing just outside the front door smoking. Wasn't thrilled with having...

Thank Steve M
BrianMcNallyGM, General Manager at Comfort Inn, responded to this review

Average is not acceptable and I have used your feedback as a training opportunity in all departments of the hotel. We strive to exceed guest expectations and we will continue to work towards that goal.

Springfield, Massachusetts
Reviewed 15 August 2016 via mobile

Walking into the room we first noticed that there were a few things out of order. Nothing major, but the little things that hotels shouldn't miss. Ex. The shampoo clearly wasn't replaced, as we had a half used one still in room. Disappointing

Thank mjm1017
BrianMcNallyGM, General Manager at Comfort Inn, responded to this review

I totally agree that is disappointing and has been addressed. If you are in the area again in the future please contact the general manager at bmcnally@girihotels.com or by phone at 781-982-1000 to personally handle your reservation. Sincerely, Brian McNally

38 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn

Address: 850 Hingham St., Rockland, MA 02370
Region: United States > Massachusetts > Rockland
Price Range: ₹ 7,040 - ₹ 12,907 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 101
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Also Known As:
Comfort Hotel Rockland
Comfort Inn Rockland
Rockland Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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New York City, New York
5 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid room 209”
 of 5 bubbles jameshP1848YA, 22 Jan 2017 | Read review
“All rooms have been recently renovated”
 of 5 bubbles barbara51461, 2 Oct 2016 | Read review
“You can book through the hotel direct and they did match other prices online.”
 of 5 bubbles marcodY6751PH, 10 Aug 2016 | Read review
“There really aren't any good rooms”
 of 5 bubbles vaterps71, 20 Jul 2016 | Read review
“rear of building is away from lobby”
 of 5 bubbles richardsG1893PB, 21 May 2016 | Read review
5 of 5