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BEST WESTERN Rockland

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391 Reviews from our TripAdvisor Community

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Showing 372: English reviews
United States
Reviewed 2 days ago NEW

This was my first ever stay at a Best Western Hotel. I found it to have a very clean room, comfortable bed, hot water with plenty of water pressure and 3 way shower head, HD TV, fast wifi, desk in room (I travel for business and desk is a big plus) Friendly, knowledgeable staff. Very pleasant 3 night stay!!!

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Helpful?
Thank georgecG840JJ
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you so much for your feedback regarding your stay at our Hotel. We are so delighted that you enjoyed your stay with us. Thank you for your positive feedback on the cleanliness & all the other amenities we have to offer. We take pride on our customer service & it is great to hear that our team...

Reviewed 3 days ago NEWvia mobile

I was absolutely impressed by the hospitality, friendliness and professionalism from the moment I was greeted at the front desk by Delip,my breakfast to go by Rose, the call that I left something behind to the staff that was on duty when I picked them up. My room was spacious, warm, inviting and up to date. I particularly liked the...

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Helpful?
Thank Isabella R
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you for staying with us & we appreciate your kind words for the Hotel & staff.. We are so happy to know that you enjoyed your stay & my staff was prompt in calling you for your something you left behind. The clean remote is an initiative, Best Western as a Brand introduced for the remotes to...

San Diego, CA.
Reviewed 1 week ago via mobile

Very disappointed! We stayed 2 nights and will never return. The hotel is old, but the hallway, staircase and the room was dirty. Used tissues left in window sill of hallway, stained lamp shades, hair in bedsheets, dirty carpet in room. The breakfast is mediocre. The bagels were not fresh and refrigerated, and we saw a hotel employee who was...

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Helpful?
Thank swahee
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you for staying with us & reviewing our property as well. I am truly apologetic for the experience you had with us during your stay. As disappointed as my team & I are after reading the survey I want to assure you that this is constructive for us. It does not make us proud to run our...

Hammonton, New Jersey
Reviewed 2 weeks ago via mobile

We stayed at this location from 11/14 to 11/16. From the moment we walked in the door till the moment we left. The staff at this location couldn't have been any nicer to us. The room was clean and comfortable. The continental breakfast was very good with plenty of choices. Special kudos to Rose who works the breakfast area. She...

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Helpful?
Thank Taylorcraft1150
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you for staying & sharing your experience with us. We appreciate all your kind words for your accommodations/staff/ breakfast choices/cleanliness & are so happy that you really enjoyed your stay. We look forward to seeing you soon again. Sincerely,

Grafenwohr, Germany
Reviewed 4 weeks ago

I was a little leary to try this hotel at first. It seems they have renovated a lot of the hotel but left other things not updated. That is the first thing i noticed. I usually notice the room doors first which seemed to be old and painted over. Walking in the room was nice and there was no smell...

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Helpful?
Thank deekelz
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you for staying with us & sharing your experience as well. We are so delighted you enjoyed your stay and thank you for complimenting the staff/breakfast & cleanliness.. We did renovate our Hotel this year & updated as per what was required. Having said the same the entire Guestroom itself was newly renovated & the bathroom was...

Tampa, United States
Reviewed 30 October 2016

I totally enjoyed the friendly service and exceptional accommodations at the Best Western in Rockland, Ma. The staff were very helpful and willing to assist me in finding my various destinations in the area.

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Helpful?
Thank Michael K
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you for staying with us & reviewing us on Trip Advisor. Thank you for complimenting us on the staff & accommodations..We are so happy you had a great experience & enjoyed your stay with us. We look forward to seeing you soon again. Sincerely,

England, United Kingdom
Reviewed 29 October 2016 via mobile

Three nights spent here. The receptionist were very helpful. Not many decent places to eat nearby though. We found it convenient for getting into Boston. Drove to the railway station where you could park for a few dollars all day. Trains were regular and took about 40 minutes to get into centre of Boston. The rail fare was only a...

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Helpful?
Thank cay11
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you for staying with us & your multiple nights business as well. We are glad our location met your travel needs & you had a positive experience with us. However, I am pretty sure that we have a lot of places around the Hotel walking & driving distance within a 4 mile radius, take out, delivery &...

Portland, Oregon
Reviewed 29 October 2016

I spent 4 nights at this hotel during a recent business trip and I found the staff (the front desk personnel, the breakfast servers, and the lovely women who provided maid service) extremely kind and accommodating. The room was clean and comfortable. If I ever find myself back in the area for more business, I will definitely stay here.

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Helpful?
Thank RoadMap3
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you for staying with us & your multiple nights business as well. It makes us really happy that we met you expectations & you had a great experience during your stay with us. Thank you for complimenting my staff cleanliness & breakfast. We look forward to seeing you soon again. Sincerely,

Pittsfield
Reviewed 28 October 2016

Hotel is old in structure but has been updated. Staff was amazing. Room and breakfast area clean. Breakfast offered a pleasant variety of food and the manager made sure everyone had enough food. Would definitely stay here again.

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Helpful?
Thank P W
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you for staying & sharing your experience with us. We are so delighted you enjoyed your stay with us & thank you for complimenting the cleanliness staff & breakfast as well.. We look forward to seeing you again.

Augusta
Reviewed 26 October 2016

Hotel Staff great. Nice, neat, quiet & clean room with all the amenities. They did not have an elevator but offered to take care of all of our luggage and equipment. Very pleased with Best Western. Great location, 2 miles from our event.

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Helpful?
Thank Tina B
Devesh K, General Manager at BEST WESTERN Rockland, responded to this review

Dear Guest, Thank you staying with us & surveying us on trip advisor as well. We appreciate your feedback & we are really happy we met your expectations & you had an enjoyable stay. We look forward to seeing you soon again. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Rockland is perfectly located between historic Boston and Cape Cod on Route 3, ideal for business & leisure travelers, a home away from home. Now Under New Ownership & Management. Newly Renovated Lobby, Public Areas, Fitness Center with Brand New Equipment & Serving Hot/Continental Breakfast, Flat Screen TVs. Our Hotel is minutes from the Braintree Red Line Subway Station, The Hanover Mall & Derby Street Mall are within 3 miles. Area attractions nearby include the New England Aquarium, Fenway Park, the Freedom Trail, JFK Library, Museum of Science and Faneuil Hall Marketplace, one of America's most famous shopping and dining experiences, Harbor Cruises & Whale Watching, Boston Plymouth Plantation, Boston National Historical Park, South Shore Plaza In Braintree, Wrentham Factory Shopping Outlet, Birth Place & Home of John Adams in Quincy. For that avid golfer, there are many golf clubs in the area such as Rockland Golf course, Pembroke Country Club and Scituate Country Club to name a few. Several malls, shops, restaurants and cocktail lounges are located in the immediate vicinity. A perfect way to start your day is with our complimentary full hot breakfast with a choice of hot items, eggs, yogurt, fresh fruit, cereal and more, including hot waffle flavors! Our hotel provides business travelers with conveniences like access to copy and fax services. Our Mayflower Meeting room accommodates up to 60 people ideal for meetings & conferences. We are in close proximity to Assinippi Industrial Park and Hingham Corporate Center. All spacious guest rooms include irons, ironing boards, hair dryers, coffee makers and cable television. Microwaves and refrigerators are in some rooms. We are 100% Smoke Free & are in a continuous effort to be so. Harvard, Cambridge MIT, Stonehill College, Bridgewater State College, Milton Academy, are major educational area attractions. For an unforgettable adventure, book a stay at the BEST WESTERN Rockland today. General Hotel Information: Check-In: 3PM (15:00) Check-Out: 11AM (11:00) Hotel Ratings: AAA-2 Diamond Pet Policy: Pets not accepted. More> Guest Rooms: null Cable satellite television with HBO® AM/FM alarm clock Coffee/tea maker Microwave available More Area Information: 3.00 mile(s) from Derby Street Mall 7.00 mile(s) from John Adams Birthplace, President's birthplace and home 9.00 mile(s) from Nantasket Beach 11.00 mile(s) from South Shore Plaza, shopping mall 12.00 mile(s) from JFK Library, portrays life, leadership and legacy of President Kennedy More. ... more   less 

Additional Information about BEST WESTERN Rockland

Address: 909 Hingham St, Rockland, MA 02370-1050 (Formerly Holiday Inn Express)
Region: United States > Massachusetts > Rockland
Price Range: ₹ 6,675 - ₹ 11,647 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Rockland 2.5*
Number of rooms: 76
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Also Known As:
Best Western Rockland Hotel Rockland
Rockland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Rockland staff and other travellers.
2 questions
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4 months ago
over a year ago

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Questions? Get answers from BEST WESTERN Rockland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the first floor if you want to avoid stairs”
 of 5 bubbles donaldtinab, 26 Oct 2016 | Read review
“Upstairs corner room in the last building to the left....super quiet and rooms seemed bigger”
 of 5 bubbles Magimago, 6 Oct 2016 | Read review
“request first floor room - no elevator”
 of 5 bubbles july20132013, 21 Aug 2016 | Read review
“We loved staying on the first floor and could park close to our room. The view out back was very nice too - private wooded area.”
 of 5 bubbles 973jennifere, 20 Aug 2016 | Read review
“no pool if that is important to you”
 of 5 bubbles S6739JYdanielg, 24 Jul 2016 | Read review
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