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All reviewsbreakfast buffetquiet flooromelet stationrevenue managerbit wornindoor poolthe hotel staffrooms were cleanberkshire museumdowntown areaone night staycomfortable stayconvenient locationjiminy peaknorth streetgracepoolside
We just had a quick two night stay. loved the pool, it was beautiful even in the winter. The restaurant there was a little pricey but the food was good just not allot of options.
The front desk was what really stood out to me...More
Good, clean hotel that is aging gracefully. The staff is wonderful and always ready to help. Free parking and free wifi. The location is convenient and you can easily walk to the downtown area. We stayed here last year on a Road Scholar trip and...More
2 Thank Greatview564
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 19 August 2017
Thank you for your comments. We appreciate you staying with us again, and look forward to seeing you next year. Thanks for choosing us.
I'm very surprised to see a Crown Plaza that is so bare bone and tired looking. The staffs are friendly but so much are lacking. This hotel doesn't have what seems to be standard items one expects to find in an average hotel nowadays -...More
We used to stay at this hotel when family first moved to this area. It’s been several years since our last visit. It’s true parking is “interesting”, but it is free. Our room was small, but very clean. Pool was warm. Staff was nice and...More
Thank Barb D
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 4 weeks ago
Dear Barb D.,
Thank you for your comments. We are glad overall you enjoyed your visit. We have many upgrades planned for the near future and hope you will come see us again.
The Crowne Plaza is a typical 1970’s vintage hotel property. The facility is tired and needs a makeover. However, it is clean and the staff try real hard to make the best of a trying situation. Breakfast is adequate. Bar serves evening meals, but was...More
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 1 December 2017
Thank you for your comments. We are glad the hotel was able to meet your needs. Thank you for staying with us.