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Best Western Plus Berkshire Hills Inn & Suites

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Traveller (36)
Room & Suite (35)
Dining (2)
Overview
  • Excellent48%
  • Very good36%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot items”(6 reviews)
“breakfast room”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Berkshire Hills Inn & Suites
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Berkshire Hills Inn & Suites
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (532)
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518 results
Traveller rating
248
190
68
9
3
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LanguageEnglish
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248
190
68
9
3
Show reviews that mention
All reviewsbreakfast includedhot itemsbreakfast roommake your own wafflesclean roomsshaker villagehot breakfastwaffle makerbagelsfridge and microwavenice breakfastnothing fancyconvenient locationking bedthird floorfront desk staffroad noise
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1 - 5 of 518 reviews
Reviewed 4 days ago via mobile

My wife and I have stayed at this hotel over a dozen times since 2013. We always get the jacuzzi suite with the exception of once because both rooms were booked. We were highly disappointed with the cleanliness of the standard room (spiderwebs, dust, odor,...More

Thank Torij864
Hotel's Favourite
Reviewed 2 weeks ago

We had an excellent stay at this location. Great, friendly and helpful staff. Very clean hotel and the breakfast was amazing. Quite and relaxed atmosphere. We stay every here at this hotel on our way to Boston and NewYork. The management and entire staff are...More

Review collected in partnership with Best Western
1  Thank 926cliffordg
Response from BW_Berkshire, Director of Sales at Best Western Plus Berkshire Hills Inn & SuitesResponded 6 days ago

Dear Valued Guest, Thank you so much for selecting us for your recent lodging needs and taking the time to write a review. We are very happy that we were able to take such good care of you, our team's primary goal is your complete...More

Reviewed 2 weeks ago

We stayed 1 night on the way to our destination. It's a very nice, clean and well located hotel. It was a gem of a find! The room was very nice, the front desk staff was excellent and as a Best Western Platinum customer, we...More

Review collected in partnership with Best Western
Thank Gerald B
Response from BW_Berkshire, General Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded 3 days ago

Dear Gerald B, Thank you for taking time to review us on TripAdvisor; we are humbled by your wonderful review! Our staff members take their roles in our industry very seriously and try, every day, to provide a level of service and respect as our...More

Reviewed 3 weeks ago

My daughter and I stayed at this hotel for two nights for a performance at the Barrington Stage company. Although, I would have preferred the option for just one night- two nights were required as they are for most hotels in the area during the...More

Review collected in partnership with Best Western
Thank lindaco12
Response from BW_Berkshire, General Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded 3 days ago

Dear Lindaco12, Very glad to hear you had a positive experience, and I am thrilled everyone enjoyed their time at our hotel-- we truly appreciate the feedback! I will be sure to share this with the entire team, as I know they will appreciate these...More

Reviewed 11 August 2018

We've stayed here often over the years, staff is always friendly and professional. Minor issue this time.. no shampoo or conditioner in our room, the breakfast is OK, wish there were more healthier options. Heard people saying, no syrup for the waffles, no bowls for...More

Thank jt2looie
View more reviews
About
Description
The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. ...More Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (36)
Room & Suite (35)
Dining (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Jasmine C
6 January 2017|
Answer
Response from Steve E | Reviewed this property |
Here is something I found from USA Today: It is virtually impossible to rent a hotel room in the United States if you are under 18, the legal age of majority in all states. The two basic reasons for this are liability and... More
0
Votes
Jacqueline S
28 November 2016|
AnswerShow all 6 answers
Response from quackmar | Reviewed this property |
I agree with all of the above. Rules can vary based on price, or if there's some kind of special event going on. I would call the hotel. I recall the front desk being very courteous.
0
Votes
Bob D
16 June 2016|
AnswerShow all 3 answers
Response from W M | Reviewed this property |
No pool, but there is a fitness room with an elliptical and treadmill.
0
Votes
Room Tips
"Top Floor so nobody is above you"
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"Request a room on the back side of the hotel because it quieter"
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"Choose a room at the back of the hotel away from traffic noise."
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"room quiet from outside, noise from upstairs or hallways might be unavoidable"
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