We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront deskroom was cleannice hotelwaffle makerbusy roadfree breakfastupon checkindoor poolstaff was friendlybreakfast staffhot breakfastgreat place to staythe breakfast areabagelsfitness centerbusiness tripnice stay
I arrived in the evening after a drive from New York, The parking is close to the entrance so I did not have far to walk to the reception. The receptionist was polite and incredibly welcoming. The room was large and bed comfortable. I even...More
Response from Guido R, General Manager at Hampton Inn Boston/PeabodyResponded 22 March 2018
I am happy to read of your time with us here at the Hampton Inn Boston\Peabody.When next you visit, I hope you will have time to enjoy our heated, saline pool!!!
When I told the front desk the bathroom still have previous guest hair in the tub and on the counter he said so sorry but would not send someone to clean it. The rooms smelled, it was noisy and the customer service was terrible .
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Guido R, General Manager at Hampton Inn Boston/PeabodyResponded 14 March 2018
I am so sorry to read of your experience at our hotel; your experience has become a teachable moment for our whole staff. Your visit certainly did not live up to our standards.
Stayed here for one night. Room was on the first floor, facing Route 1, which wasn't bad, but it was level with the parking lot.
Room was a little bit dated, and no fridge/microwave. Heat worked well. Bathroom was updated and spacious.
Breakfast at this...More
1 Thank Ha-p-2-b-home-n-ME
Response from Guido R, General Manager at Hampton Inn Boston/PeabodyResponded 7 March 2018
Thanks for staying with us here at the Hampton Inn Boston\Peabody. Our King Deluxe rooms come with built in refrigerators and microwaves, but our other types of rooms do not. The next time you visit, if a King bedded room suits your needs, please ask...More
Rooms are beautiful and well taken care of! Henry and Miranda/Michelle/I can't remember her name, long red hair at the desk are wonderful. Everything clean and well done! Indoor pool, DIGITAL KEY IS FABULOUS!
Response from Guido R, General Manager at Hampton Inn Boston/PeabodyResponded 4 March 2018
Thanks for the resounding review of the Hampton Inn Boston\Peabody!!!!!
Stayed here for two nights with my family. I made a reservation online for 2 rooms. Upon arrival, there was no one at the front desk. I found this to be very strange since I stay at Hampton Inns all the time. After yelling to...More
Response from Guido R, General Manager at Hampton Inn Boston/PeabodyResponded 7 February 2018
So glad that everything worked out for you during your stay with us at the Hampton Inn Boston\Peabody - thanks for persevering with that second reservation!!!! Hope to see you again; call me directly at the Hotel and I will make your reservations for you!!!