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Holiday Inn Berkshires

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195 Reviews from our TripAdvisor Community

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Showing 190: English reviews
New York City, New York
Reviewed 29 January 2014

Let me start off by saying Josie at the desk was beyond magnificent. She helped my family plan our stay in Massachusetts. Greeted with a smile plus she recommended great things to do. The maintenance people were great with fixing my television as well. I look forward to my next stay with you!!

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Helpful?
Thank edwin n
Western MA/Upstate NY
Reviewed 23 January 2014

Simple, not expensive and relatively clean. Heating units are a bit loud. Beds are comfortable. Road noise is average, but its not a very busy area anyway but the fire dept is nearby. Check in an out was prompt. Avoid the restaurant...not very tasty.

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Thank MDHMD
Plattsburgh, New York
Reviewed 22 January 2014

We stayed at the Holiday Inn Berkshires last weekend for an overnight getaway using my husband's reward points. The front desk was very friendly upon check-in and our room was clean and comfortable with a Keurig, microwave, and fridge. We were a little disappointed that the room was two beds and not a king, but it wasn't a big deal....

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Thank Laura K
Massachusetts
Reviewed 16 January 2014

I have been in the Holiday Inn Berkshire for an extended stay ( Oct 17 until now) for business . My stay has been surprising enjoyable. The staff on site was alway friendly and professional. I was always greeted friendly and by name and made you feel welcome at all times. I unfortunately had to have minor surgery went I...

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Helpful?
Thank Mike C
lsearcy, General Manager at Holiday Inn Berkshires, responded to this review

Thanks Mike. We will miss you here in North Adams! Glad your surgery went well and that you're next assignment is in a warmer climate. It was a pleasure having you as our guest-Thank you for choosing Holiday Inn Berkshires.

Boston
Reviewed 5 January 2014

My spouse and I stayed at the Holiday Inn in North Adams from 12/24 to 12/16. Our room was comfortable, clean and no issues whatsoever. The amenities, such as the pool, etc. were an added plus as well. The only issue we had was the lack of friendliness exhibited by hotel staff. When we would pass staff in the hallway,...

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Thank Chrys67
Plymouth, Massachusetts
Reviewed 6 December 2013

I recently stayed at the Hoiliday Inn Berkshires while attending an event at Massachusetts College of Liberal Arts. I found this hotel to be perfect for my needs. The hotel is located in downtown North Adams and very accessible from most of what I needed to do. It was great to be able to park my car and walk around...

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1Thank David F
lsearcy, Manager at Holiday Inn Berkshires, responded to this review

Thank you very much for taking the time to provide feedback about your stay. It is great to hear that you were able to take advantage of all of the world class services that our hotel offers. We look forward to seeing you on your next visit to MCLA.

Dover, New Hampshire
Reviewed 24 November 2013

We stayed at the HI Berkshires using an award night, so I cannot comment on the pricing. However, there are not many places to stay in North Adams, and we were told by the locals that the other place was rather expensive for what you got. The HI is located right downtown. Great for getting to local restaurants and such....

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Helpful?
Thank NHAnimator
lsearcy, Manager at Holiday Inn Berkshires, responded to this review

Thank you very much for taking time to provide feedback about your stay. It's great to hear that you were able to take advantage of the award night benefit. We apologize that you found your stay to be noisy at times, and do invite you to return on your next visit to the area.

Epsom, UK
Reviewed 6 November 2013

My husband and I stayed here for a couple of nights, whilst on a 3 week tour of New England. When booking we had asked for a quiet room on a high floor. The lobby was noisy on arrival, and the friendly and helpful receptionist explained that the hotel was full with large parties that night, but they had tried...

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Thank Victoria37
lsearcy, Manager at Holiday Inn Berkshires, responded to this review

We are very pleased that you enjoyed the world class service and amenities that our property provides. Thank you very much for taking time to provide quality feedback regarding your stay. We look forward to seeing you on your future tours of New England.

New York City, New York
Reviewed 27 October 2013

We stayed here last minute and it suited our needs. We got the last room available. The staff was friendly and the rooms clean. We walked to dinner and there were several options within a short distance.

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Thank Skych8ser
lsearcy, Manager at Holiday Inn Berkshires, responded to this review

Thank you very much for taking the time to provide feedback about your stay. We are pleased to hear that you enjoyed the convenience of our downtown location.

New York City
Reviewed 23 October 2013

Yes, it was a Holiday Inn, but pool, small gym and hot tub were unexpectedly pleasant, and location ideal for Mass Moca, Natural Bridge State Park and other local sites. Room was the "no surprises" Holiday Inn standard -- everything clean, functional and charmless, with good mattress. Strange chemical odor in lobby. Kathleen, our breakfast server, was exceptional, but our...

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Helpful?
Thank elsasol
lsearcy, Manager at Holiday Inn Berkshires, responded to this review

Thank you for providing feedback about your stay at our property. We apologize that dinner at our restaurant did not meet you expectations. I do invite you to return for dinner on you r next visit, as it is our goal to provide world class quality to our guests. We are pleased to hear that you were able to enjoy...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn-Berkshires is located in the foothills of the Berkshire Mountains. The entire hotel was remodeled in Nov 2011 and is the ideal choice to explore all the Berkshire museums, theatres, historic sites and outdoor activities. The hotel features an indoor pool, hot tub, two saunas, a cardio room and a game room. Our restaurant serves breakfast and dinner daily and features a covered patio for outdoor dining during the summer months. We also have free Wi-fi throughout the building. ... more   less 

Additional Information about Holiday Inn Berkshires

Address: 40 Main St, North Adams, MA 01247-3460
Region: United States > Massachusetts > Berkshires > North Adams
Price Range: ₹ 8,738 - ₹ 11,946 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Berkshires 3*
Number of rooms: 90
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Also Known As:
Holiday Inn North Adams
North Adams Holiday Inn
Holiday Inn Berkshires North Adams, MA
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Berkshires staff and other travellers.
2 questions
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Hamilton, Bermuda
over a year ago

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Questions? Get answers from Holiday Inn Berkshires staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor facing the mountains!”
 of 5 bubbles 369kennethw, 9 Nov 2016 | Read review
“We always ask for a room away from elevators and ice machines.”
 of 5 bubbles CaptainDG, 19 Oct 2016 | Read review
“Choose a higher room.”
 of 5 bubbles GlenviewTraveler, 7 Oct 2016 | Read review
“I think all rooms have mountain views but some have a view of the steeples too, which is great.”
 of 5 bubbles 354gailr, 3 Oct 2016 | Read review
“Ask about the breakfast discount if you show your room key.”
 of 5 bubbles SarahConnor, 26 Jul 2016 | Read review
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