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Hotel Indigo Boston - Newton Riverside

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Traveller (120)
Room & Suite (237)
Dining (54)
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Overview
  • Excellent19%
  • Very good36%
  • Average24%
  • Poor13%
  • Terrible8%
Travellers talk about
“aveda products”(14 reviews)
“hardwood floors”(14 reviews)
“covered parking”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Indigo Boston - Newton Riverside
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Reviews (797)
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All reviewsaveda productshardwood floorscovered parkingmbta stationoutdoor poolgreen linefree parkingmodern decoroff the highwaybar restaurantbusiness centerfive minute walkfenway parklate at nightriversidecabanahip
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351 - 355 of 766 reviews
Reviewed 17 August 2014

I have a number of complaints about this facility, and lest you get the wrong impression, I don't mind staying here, and will likely stay here again. Read all the way down to get to the positives! The design of the room is modern, and...More

2  Thank SGillinois
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 18 August 2014

Dear SGillinois: Thank you for choosing the hotel Indigo Boston - Newton for your recent trip to the Boston Area. We appreciate your patronage and the feedback you shared on line. Your comments regarding the design features that are not as fucntional as one would...More

Reviewed 17 August 2014

My wife, daughter, and I recently stayed at this hotel for three nights. Our goal was to explore Boston without experiencing the traffic. The location of this hotel is fantastic for this purpose as long as you don't mind the 1/2 hour ride into Boston...More

Thank Frank E
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 18 August 2014

Dear Frank E: Thank you for choosing the hotel Indigo Boston - Newton and for sharing our comments on Trip Advisor. We are glad you enjoyed the benefits of our location and the accessbility provided by the adjacent Riverside T stop to get you to...More

Reviewed 11 August 2014

My review is as a local patron of the hotel pool rather than as a hotel guest although I have stayed overnight at the hotel and believe that those considering this hotel should understand its policies for pool use. This place has always allowed non-hotel-guests...More

3  Thank JHC444
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 12 August 2014

Dear JHC444: Thank you for taking the time to share your comments on Trip Advisor. We appreciate you sending the same comments to the hotel directly through our website. Customer feedback on all aspects of operation and services provided is greatly appreciated. As the current...More

Reviewed 7 August 2014

Rooms were "city" sized which is fine with me. Adjacent to end of D green line. Free parking and wi fi. Nice and quiet. Great, nice staff. Very clean. Was here to visit Boston not hang out in the hotel but did have a gorgeous...More

Thank Amy B
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 7 August 2014

Dear Amy B: Thank you for sharing your experience on Trip Advisor. We value your comments and suggestions. We are thrilled that you enjoyed the amenities, staff and our location. Can't wait to see you during your next trip to the Boston Area. Sincerely,

Reviewed 6 August 2014

I had stayed at this hotel before when in the Boston area for business, and really enjoyed it -- location is ideal, a decent fitness room, a place to pick up a quick coffee on your way out the door. I stayed there this past...More

1  Thank doggymama2014
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 7 August 2014

Dear Doggymama2014: Thank you for sharing your comments on Trip Advisor. We appreciate your feedback and suggestions. Your concerns have been shared with the entire management to ensure that the noted deficiencies for cleanliness have been addressed. The pool events on Sunday afternoon are not...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 151 - US$ 293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 151 - US$ 293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (120)
Room & Suite (237)
Dining (54)
Pool & Beach (42)
Amenities (71)
Business Centre & Event Rooms (2)
Questions & Answers
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marlenis04
4 August 2017|
AnswerShow all 2 answers
Response from bolityzo | Reviewed this property |
The front desk staff will issue "bracelets" to the guests during check-in. I think you can ask them for 'bracelets' if you are waiting. I am not sure how strict they are in checking 'bracelets'.
0
Votes
Kathleen B
4 April 2017|
AnswerShow all 2 answers
Response from Cara S | Property representative |
Unfortunately Trip Advisor will not allow responses that include website links or HTML. A email address is rejected when listed. Please call 617-454-3434 to reach the General Manager directly. Thank you Jim
0
Votes
Sonia T
2 August 2016|
AnswerShow all 5 answers
Response from sunny77SI | Reviewed this property |
I didn't see a shuttle either. We took the green line train into Boston from the hotel, about a block away. I'm sure if you call the hotel they can give you all the info you need. I had called the hotel before I went... More
0
Votes
Room Tips
"Higher floors are quieter"
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"Stay away from bottom floors because they are noisy, and get room away from elevator"
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"Corner rooms are a little bigger and have a pullout couch"
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"As high up as possible and on the Grove Street side of the building."
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