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Crowne Plaza Boston-Newton Hotel

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Crowne Plaza Boston-Newton Hotel
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744 Reviews from our TripAdvisor Community

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Showing 694: English reviews
Delmar, New York
Reviewed 6 days ago NEWvia mobile

Hotel is built OVER I90, major highway in and out of Boston. Traffic noise was so loud, it was difficult to fall/stay asleep. Hotel itself was clean and modern and staff extremely friendly but most important is a good night's sleep.

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Helpful?
Thank MissJoyce315
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear MissJoyce315, Thank you so much for your feedback. We certainly can understand the challenge our location poses for some guests and we're so sorry to hear you didn't have a good night's sleep. Thank you for your great feedback on the rest of your experience! Warm Regards, Crowne Plaza Newton Guest Service Team

Warrenville
Reviewed 2 weeks ago

We'd previously had a bad experience here (had to wait for a room), but the location was so convenient for us that we tried again. This time everything worked out perfectly. The room was nice. It was quiet (the trick may be to get on the south side of the hotel, which is not right above the expressway). They allowed...

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Helpful?
Thank Sharon G
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Sharon, Thank you so much for giving us a second chance! We are so pleased you were willing to offer another opportunity for us to show our dedication to excellent guest service. We hope this is the first of many more successful stays and truly appreciate your willingness to share this great visit. Warmest Regards, Crowne Plaza Newton Guest...

Chicago, Illinois
Reviewed 2 weeks ago

This hotel will likely be sold out for any Boston College related activities as it is just down the street, so make reservations early. I will be staying here every Friday night for the foreseeable future, the first was last weekend. My first impression is that the hotel is located centrally in the Washington Street biz district, which will be...

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Helpful?
Thank Lafemmegiselle
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Lafemmegiselle, Thank you so much! We're so pleased you enjoyed it and thank you immensely for the feedback. We look forward to welcoming you back this week! Kind Regards, Crowne Plaza Newton Guest Service Team

Edegem, Belgium
Reviewed 4 weeks ago

A hotel on top of a highway???? Who came up with that idea?? I got a room on the 6th floor...the noise from the highway was just madness. Check the view from my room. Changed to the 8th floor but that was hardly better. I stay approx 80 nights a year in a hotel for many years now ... Never...

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Helpful?
4Thank Carlvanloey
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Carlvanloey, Thank you for taking the time to share your comments with us. We certainly appreciate our guests' feedback and thank you for taking the time to comment on your stay and recognize our friendly team! We, unfortunately, don't know who decided to build the hotel back in 1970 but we certainly understand our unique location isn't for everyone....

Indianapolis, Indiana
Reviewed 21 November 2016

Location was great for a one night stay. Expect to hear road noise, the interstate is right along the hotel. Ask for a higher floor and the noise will be lessened. The front desk clerk, whose name I can't remember but he was from Jamaica, was hilarious and made us feel so welcome. Only downsides: While it was (mostly) out...

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Helpful?
1Thank Angela B
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Angela, Thank you for sharing your feedback and excellent tips for our other guests. We really appreciate the time you took in letting us know about your stay and recognizing our team. We hope to welcome you back on your next trip to the Boston area. Warm Regards, Crowne Plaza Newton Guest Service Team

Somerset, United States
Reviewed 18 November 2016

I stayed at the Crowne Plaza for two nights .The staff was extremely friendly and helpful, and my room was very clean. The breakfast buffet was decent, but a little expensive for what you get. The biggest issue is the location. Being over the highway, it is loud, which can be annoying at times. The plus side to the location...

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Helpful?
1Thank Robert Z
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Robert, Thank you so much for this great feedback. We are so happy to hear that the noise inconvenience was outweighed by our friendly team, clean accommodations and convenience. We hope to have a chance to welcome you back again. Warm Regards, Crowne Plaza Newton Guest Service Team

Amherst, New York
Reviewed 17 November 2016

It is good place for those that will need to go to Chestnut Hill, Newton, Brookline, or Watertown. The views are pretty cool at night seeing all the cars driving on turnpike under the hotel. The swimming pool and gym facility are pretty clean and was never crowded while we were there. The location is not the best for those...

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Helpful?
1Thank Michael L
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Michael, Thank you so much for this great feedback. We are so happy to hear you enjoyed your visit with us and we look forward to welcoming you back. Also, be sure to check out the Express Bus as a more convenient public transportation office. It picks up right across from the hotel! Kind Regards, Crowne Plaza Newton Guest...

Reviewed 15 November 2016 via mobile

Have stayed here before. Hotel is very nice and the service is also good. Rooms are roomy and clean and a good deal for the price. The only draw back is the noise from traffic, as hotel sits above freeway. One bit of advice, if you get Uber from hotel, make sure you put in hotel address and don't use...

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Helpful?
1Thank Tom D
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Tom, Thank you so much for this great feedback. We're so pleased to hear you enjoyed your stay and found both the guest room and the service to be a positive and welcoming experience. We also thank you for the helpful note regarding Uber! We'll be sure to share this wisdom with our other guests. Kind Regards, Crowne Plaza...

Reviewed 13 November 2016 via mobile

The location is not fun. You're right over a highway which isn't horrible but if you're in the wrong lane you have to go far out of your way to turn back around. It's close enough to the city and the rooms are clean and good prices. Would recommend to most.

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Helpful?
Thank Brianna C
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Brianna, Thank you so much for your feedback and recommendation. We are so pleased to hear the rooms and staff out-shined any issues you had in getting to us. We hope to have a chance to welcome you back. Warm Regards, Crowne Plaza Newton Guest Service Team

Whitinsville, Massachusetts
Reviewed 8 November 2016

All of staff helpful , but front desk was better than most. Heads up about parking $$. Wonderful Executive suite with comfortable bed and great bedding. Plenty of towels but they could have used a softener. Shower head adjustable but it is a shower, not a tub. Ooh and NO frig, you have to add when booking room. Thought this...

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Helpful?
Thank Kurt H
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Kurt, Thank you so much for this great review. We're so pleased to hear you enjoyed your stay and thank you so much for recognizing our friendly team's dedication to service. We really appreciate your feedback and we look forward to welcoming you back. Kind Regards, Crowne Plaza Newton Guest Service Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A Landmark Boston Area HotelWelcome to the Crowne Plaza(R) Boston - Newton hotel, uniquely situated over the Massachusetts Turnpike in lovely Newton - close to prominent universities and hospitals. Only 5 miles to all the excitement and culture of Boston, minutes from Fenway Park, and convenient to Cambridge and the bustling 128 beltway, our location, on the MBTA bus route, provides direct access to all these locations.The 270 spacious guest rooms have been stylishly redesigned and feature 37 inch flat screen televisions, complimentary high-speed wireless Internet and room amenities. Tavern Restaurant & Bar serves regional favorites for breakfast and drinks and appetizers in the evening. Social Restaurant offers contemporary casual dining for Lunch and Dinner. Relax in our indoor pool or enjoy a workout in the adjacent fitness area. The on-site parking garage is available for $28.00 per day for self parking, $35.00 per day for valet parking. Our location off the Massachusetts Turnpike makes us the most convenient site for local and regional meetings and events. We feature seven distinctly different meeting rooms, totaling 7,000 square feet, each newly remodeled, including a state-of-the-art executive boardroom and a stylish ballroom with natural lighting. Crowne Plaza(R) Hotels are The Place to Meet, featuring a dedicated manager to oversee every aspect of your meetings planning and execution. We are also ideal for special celebrations with menus and packages available to meet every taste. ... more   less 

Additional Information about Crowne Plaza Boston-Newton Hotel

Address: 320 Washington Street, Newton, MA 02458
Region: United States > Massachusetts > Newton
Price Range: ₹ 7,302 - ₹ 17,334 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Boston-Newton Hotel 3.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Sheraton Newton
Newton Crowne Plaza
Newton Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Boston-Newton Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Boston-Newton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms that not right over the expressway”
 of 5 bubbles 527SharonG527, 8 Jan 2017 | Read review
“Views abound from any side but I prefer one NOT looking directly at the Mass Pike”
 of 5 bubbles Lafemmegiselle, 3 Jan 2017 | Read review
“High floor”
 of 5 bubbles Sundrop110, 21 Nov 2016 | Read review
“Choose the highest floor possible!”
 of 5 bubbles robertz425, 18 Nov 2016 | Read review
“You can see the top of two Boston skyscrapers from 9th floor where I stayed.”
 of 5 bubbles michaellQ1119ZS, 16 Nov 2016 | Read review
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