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Crowne Plaza Boston-Newton Hotel

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756 Reviews from our TripAdvisor Community

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Showing 705: English reviews
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New Carlisle, Ohio
Reviewed yesterday NEW

This was a last-minute reservation at a reasonable rate and close to Boston College Law School where I was working for the week. The front desk staff were helpful and friendly both morning and night. The room was clean and the beds were comfortable. I was on the 10th floor over the road and enjoyed the steady hum from there...

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Helpful?
Thank comerharris
Reviewed 6 days ago NEWvia mobile

Last minute stay but I liked the hotel very much. The lobby was great. The real highlight was Jamani at the front desk. Very welcoming and made the check in process great. My room was great and the room service breakfast was a highlight. Cons: if you are a light sleep ask for a room away from mass pike. It...

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Helpful?
Thank Richard W
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Richard, Wow! Thank you so much. We are so thrilled to hear you ended up staying with us and what an excellent stay you had. Thank you for taking the time to share and more importantly for recognizing Jamoni for his welcoming service. We've shared your comments with Jamoni as well as his supervisors and we look forward to...

Reviewed 2 weeks ago via mobile

A bit dreary and with an ever-constant noise from the Mass Pike which it straddles on an overpass. Don't go looking for a complementary coffee in the morning,costs $5. Cross the road there is a Dunkin dounut. Better coffee which costs less

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Helpful?
Thank Janzio1
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Janzio1, Thank you so much for your feedback. We truly appreciate it. We offer complimentary Starbucks coffee in the guest room and have found that we wasted too much coffee offering complimentary in the lobby when many guests brewed their own in the to go cups in their rooms. We truly appreciate your feedback and if it makes sense...

Ontario
Reviewed 2 weeks ago

Came down for a ball game...The staff was friendly and helpful and the room was exceptionally clean! Uber took us downtown for a minimal cost and avoided the hustle and bustle of the city while being a short distance away. Would totally stay here again!

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Helpful?
Thank riggaram
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Riggaram, Thank you so much! We really appreciate this excellent feedback and will be sure to share your comments with the housekeeping team. We look forward to welcoming you back. Kind Regards, Crowne Plaza Newton Guest Service Team

Newton, Massachusetts
Reviewed 3 weeks ago

We were able to host 7 weeks worth of training seminars at this hotel! Not only were they able to accommodate us for all of our dates and the huge crowd they were able to deal with the ever changing demand of the temperature of the room. The staff was AMAZING! Thank you Mohamed and Staff you guys were very...

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Helpful?
Thank jahlieca
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Jahlieca, Thank you so much! What wonderful feedback to share with our team. We really appreciate you taking the time to recognize them for their hard work. We'll be sure to share your comment with Mohamed! We hope we can welcome you back again for future events. Warm Regards, Crowne Plaza Newton Guest Service Team

Maui, Hawaii
Reviewed 4 weeks ago via mobile

This hotel is a mix of good and average. The location is amazing. Directly over the freeway and easy access to both Newton and Watertown. The hotel staff has always been very good starting at the front desk with great customer service. The rooms are very clean and reasonably modern for an older property. Now the not so good. The...

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Helpful?
1Thank Kevin W
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Kevin W, Thank you for your feedback and very candid review of our property. We are so happy to hear that the parts of your visit where we have the most ability to impact your stay were successful and thank you for sharing that the cleanliness, service and amenities of the hotel were great overall. As far as the...

Iowa City, Iowa
Reviewed 19 February 2017

The reviews emphasized the potential noise factor as the hotel is over a highway. Even though I got a room on the top floor--the 12th, it was still noisy for my tastes. If you are not a very sounds sleeper, you should certainly ask for the top floor. I wanted to go swimming, but the pool was so tiny that...

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Helpful?
2Thank AKW52245
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear AKW52245, Thank you so much for taking the time to provide us with your feedback. We are always appreciative when our guests take the time to share ways we could improve. We will share your feedback on the eggs with our culinary team! We are sorry your stay wasn't restful but we hope the excellent service, ease of access...

Aberdeen, United Kingdom
Reviewed 18 February 2017

I stayed overnight in this hotel, as I flew in from the UK on a late night flight. It was July, and hot out, so the air con was going flat out, noisy and freezing. It was late, (midnight your time, 5am UK time) I was exhausted and couldn't get it to turn off. I ended up draping the bed...

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Helpful?
1Thank Pitou321
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Pitou321, Thank you very much for taking the time to provide feedback on your stay. We are so sorry to hear that you were unhappy with your experience since July and we are just having the chance to connect with you now. We truly appreciate our guests' feedback and are always disappointed on the occasion we are unable to...

The Woodlands, Texas
Reviewed 12 February 2017 via mobile

Booked a night for business - then blizzard came. Ended up 3 nights - excellent restaurant that was open while EVERYTHING was closed. Clean rooms appropriate for the price. Great commuter hotel with very nice staff and great location right over the mass pike. I'll be back.

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Helpful?
1Thank JeffLowney
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Jeff, Thanks so much for riding out the storm with us. While we're sorry to hear your plans were changed, we're glad we had the chance to keep you safe and warm for a few days during some extreme New England weather! Thank you for your great comments and for recognizing our team for their friendliness and service. We...

Philadelphia, Pennsylvania
Reviewed 31 January 2017 via mobile

No fitness center No bill under door in morning Awful location (traffic) Dirty bathroom Halls filled with filthy room service dishes I travel every week and have seen it all in hotels. This hotel has a long way to go... Never, never again....

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Helpful?
1Thank BL13223
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear BL13223, We're so deeply sorry to hear this! Thank you for taking the time to share your feedback and please accept our sincere apologies for your poor experience with us. We are currently undergoing a very exciting fitness center remodel. We've posted this information on our website, with our reservations office and on our social media channels and are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A Landmark Boston Area HotelWelcome to the Crowne Plaza(R) Boston - Newton hotel, uniquely situated over the Massachusetts Turnpike in lovely Newton - close to prominent universities and hospitals. Only 5 miles to all the excitement and culture of Boston, minutes from Fenway Park, and convenient to Cambridge and the bustling 128 beltway, our location, on the MBTA bus route, provides direct access to all these locations.The 270 spacious guest rooms have been stylishly redesigned and feature 37 inch flat screen televisions, complimentary high-speed wireless Internet and room amenities. Tavern Restaurant & Bar serves regional favorites for breakfast and drinks and appetizers in the evening. Social Restaurant offers contemporary casual dining for Lunch and Dinner. Relax in our indoor pool or enjoy a workout in the adjacent fitness area. The on-site parking garage is available for $28.00 per day for self parking, $35.00 per day for valet parking. Our location off the Massachusetts Turnpike makes us the most convenient site for local and regional meetings and events. We feature seven distinctly different meeting rooms, totaling 7,000 square feet, each newly remodeled, including a state-of-the-art executive boardroom and a stylish ballroom with natural lighting. Crowne Plaza(R) Hotels are The Place to Meet, featuring a dedicated manager to oversee every aspect of your meetings planning and execution. We are also ideal for special celebrations with menus and packages available to meet every taste. ... more   less 

Additional Information about Crowne Plaza Boston-Newton Hotel

Address: 320 Washington St, Newton, MA 02458-1619
Region: United States > Massachusetts > Newton
Price Range: ₹ 8,377 - ₹ 18,521 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Boston-Newton Hotel 3.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Sheraton Newton
Newton Crowne Plaza
Newton Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Boston-Newton Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Boston-Newton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one away from the highway if concerned about road noise.”
 of 5 bubbles comerharris, 27 Mar 2017 | Read review
“I did not have a problem with noise being on the 3rd floor. Perhaps there or above”
 of 5 bubbles riggaram, 8 Mar 2017 | Read review
“ask for top floor away from highway noise”
 of 5 bubbles AKW52245, 19 Feb 2017 | Read review
“There are rooms that not right over the expressway”
 of 5 bubbles 527SharonG527, 8 Jan 2017 | Read review
“Views abound from any side but I prefer one NOT looking directly at the Mass Pike”
 of 5 bubbles Lafemmegiselle, 3 Jan 2017 | Read review
5 of 5