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All reviewscharles riverthe concierge loungeview of the rivertypical marriottfull service marriottindoor poolstarbucks coffeebusiness travelersan older propertybusiness tripmass pikeriverside stationstayed here for one nightfree internetfitness centerconvenient locationgreen line
The room I had appeared to be recently renovated, but it was on the smallish side. Still, it was comfortable enough, clean and had enough outlets, which is important. While the hotel is on the no-frills side, it works fine for a few nights.
Response from Christopher A, General Manager at Boston Marriott NewtonResponded 3 days ago
Thank you for staying with us. We appreciate your feedback as well as your business. Hope to see you again soon!
I stayed here for a night. The check-in was pleasant. I stayed in a renovated room with a view of the river. The room was comfortable and tastefully decorated. The room service (lobster roll and salad) was delivered within few minutes after I placed the...More
Thank Pink B
Response from Christopher A, General Manager at Boston Marriott NewtonResponded 1 week ago
Dear Pink B,
Thank you for staying with us and sharing your experience! We hope to see you again soon.
I've never gotten into a room (Platinum member) and jumped onto write a review. The staff (front desk, concierge) are again topnotch and the remodel (long overdue) looks dynamite. But for a property that does (guessing) 90% of its room business from business travel, they've...More
Thank Brad M
Response from HotelMgr12, Manager at Boston Marriott NewtonResponded 4 weeks ago
Dear Brad M,
Thank you for choosing to stay at our hotel and for taking the time to provide us with valuable feedback. We are always working to improve the comfort and function of our guestrooms. We will share your comments with our design team....More
I wanted to thank Gerardo and Garrett for being the super kind, friendly, and funny and making us feel welcomed during our fantastic stay at the Marriott Newton.. great breakfast, room was super nice too-haven’t been here since they redone it and it looks great!...More
I am a Marriott platinum member - Stayed here multiple times. I have been overcharged before; also during the construction period last year shower didn't work on two separate occasions. Management is clueless - AVOIDMore
Response from HotelMgr12, Manager at Boston Marriott NewtonResponded 27 December 2017
We are very sorry to read that you were not satisfied with your stay. We work hard to provide a great guest experience and would be happy to speak with you directly. We have completed construction at the hotel and we hope that...More
Response from Christopher A | Property representative |
Thank you for your inquiry. The hotel does offer free shuttle service to the Riverside T station on the Green Line. I would agree that due to traffic during this event the T is a good way to travel. Please contact the... More
Thank you for your inquiry. The hotel does offer free shuttle service to the Riverside T station on the Green Line. I would agree that due to traffic during this event the T is a good way to travel. Please contact the hotel directly for operating times.