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Hampton Inn Boston/Marlborough

277 Boston Post Rd W, Marlborough, MA 01752-4630
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Traveller (48)
Room & Suite (39)
Dining (6)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Property amenities
Pool
Free Parking
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Breakfast included
Public Wifi
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Indoor pool
Room Service
Dry Cleaning
Heated pool
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Suites
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
45Car recommended
Grade: 45 out of 100
36Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews & more
592Reviews
76Photos
4Q+A
46Room tips
Traveller rating
  • 334
  • 175
  • 54
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  • 12
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  • English
Show reviews that mention
Our stay was unbelievable. The front office gentleman was the best. Soo friendly and helpful. The room waz beautiful. We had a great time. We will definitely stay again. The location was great with plenty of restaurant in the area
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Response from MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough
Responded yesterday
Dear Lori M, Thank you for your amazing feedback of the Hampton Inn by Hilton Marlborough and for rating us so high. We are glad to read that you loved our comfortable accommodation, as well as, the complimentary breakfast we served and convenient location. Also, we are happy that you were impressed with our helpful associates who took great care of you. We are dedicated to providing our guests with an exceptional experience. Thanks for taking time out of your busy day to recommend us to future guests. We look forward to having you back the next time you are in the Marlborough area. Safe Travels Always! Melissa Martins General Manager
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Staff was very friendly and accommodating. Breakfast was actually good. Rooms were clean. Pool was large along with large pool area. Designated knee hockey room for the kids. Overall great place to stay!
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Review collected in partnership with Hampton
Response from MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough
Responded 2 weeks ago
Dear Sherpa11875435336, We love hearing that our guests had a good time and it sounds like you and your family enjoyed everything our hotel has to offer. It great to know that you were impressed with our clean as well as well-equipped accommodations, and that your children loved the designated knee hockey room. We are glad that we were able to start your each day on a bright note with the variety of breakfast options we offered. Thank you for your glowing recommendations and we can’t wait to be of service to you on your next trip to Marlborough. Thank you once again for all your gracious compliments for the Hampton Inn by Hilton Marlborough. Safe Travels Always! Melissa Martins General Manager
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We were travelling with our son, daughter-in-law and grand-daughter. The staff was very helpful and friendly. My husband had left his cellphone in the breakfast area, and when we went back to get it, the manager met him at the door with.
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Review collected in partnership with Hampton
Response from MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough
Responded 2 weeks ago
Dear Wanderer756684, Thank you for choosing to stay at the Hampton Inn by Hilton Marlborough and for sharing your wonderful experience online. We are delighted to read that you loved our hotel which was perfect for your needs as well as the manager who retrieved your cell phone and was able to bring it to the door for you. Thank you for being our loyal guest. It was our pleasure hosting you and we hope to welcome you and your family back with us soon. Safe Travels Always! Melissa Martins General Manager
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We stayed here while visiting family in the area. Having the Hilton app on my phone made booking easy. When we arrived, they already had all of my information so check in was quick and easy. Our room with King bed was spacious and comfortable. The bathroom had a tub, which is a
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Response from MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough
Responded 2 weeks ago
Dear Nikquenum, Thank you for your amazing feedback of the Hampton Inn by Hilton Marlborough and for rating us so high. We are glad to read that you loved our comfortable accommodation, as well as, the complimentary breakfast we served. Also, we are happy that you were impressed with our helpful associates who took great care of you. We also appreciate your comments in regards to our pool area. We are dedicated to providing our guests with an exceptional experience. Thanks for taking time out of your busy day to recommend us to future guests. We look forward to having you back the next time you are in the Marlborough area. Safe Travels Always! Melissa Martins General Manager
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Crappy bed (was saggy, creaked, and was right next to the loud elevator), crappy staff attitude (most of them, but not all) including management and crappy food (absolute minimal breakfast selection that often didn't include meat and everything tasted like cardboard). Why would a
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Review collected in partnership with Hampton
Response from MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough
Responded 3 weeks ago
Dear Navigator50412079671, Thank you so much for taking the time to review your recent stay with us, your feedback is very important to us. I am very sorry that you experienced a bed that was not up to the Hampton standards. I will be sure to have my Engineer look into this and wish we could have addressed this with you during your stay. We apologize that the breakfast selections did not meet your expectations. I will be sure to speak with my breakfast hosts and put additional measures into place so that this does not reoccur. Also, in regards to the lack of customer service you received, I am sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We always try our best to provide a problem free stay to all our guest. I will share your feedback with my team to make sure this problems are fix. Hampton as a brand sets very high standards with regard to service and facilities. Your feedback is important and will help us excel going forward. If you would further like to discuss please call me at 508-787-9888 extension 2120. Thank you and we hope you will change your mind and stay with us again. Safe Travels Always! Melissa Martins General Manager
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I would like to contact the manager with a special request - can you send me an email?
Hello, I am the General Manager, Melissa Martins. You can contact me directly at the hotel at 508-787-9888. Thank you.
2 votes
Where is this hotel located? Is it near the 495 exit for Marlborough
Yes, it is about 5 minutes off 495 - easy off and on.
0 votes
Where is this hotel located?
Right on the Boston Post Rd in Marlborough Mass not far from interstate 495
0 votes
Could anyone tell me if this hotel is ok with receiving a delivery one week or so before my arrival? I'll be there on the 22nd of May
Hello Alberto A, Thank you for reaching out to me about having packages delivered to the hotel. We have space that can store packages, we ask that you call the hotel at 508-787-9888 to discuss, so we can ensure we have ample space to store these items. Thank you.
0 votes
"Top floor is best"
"No opinion- we were lucky to have a room here"
"Quiet hotel, good environment, safe, secure and protected area"
"A second floor rear has view of pool. It is indoors but good spot is Room 200 . You cab keep an eye on the kids from there."
"Choose the top floor. Lower floors seem noisier."
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PRICE RANGE
US$ 94 - US$ 201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn marlborough hotel marlboroughmarlborough hampton inn
LOCATION
United StatesMassachusettsMarlborough
NUMBER OF ROOMS
142
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