We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Holiday Inn Hotel & Suites Marlborough

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Hotel & Suites Marlborough
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

198 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Hotel & Suites Marlborough
See the most recent reviews
Showing 198: English reviews
Holden, Massachusetts
Reviewed 23 March 2016

Have many meetings each year here. Staff is incredible, very responsive to requests. Food is very good, kitchen is so responsive to requests as well. General Manager Jahayra is incredible. Front desk staff, Luvia, Asma, Randy, Nick always welcoming. Working with the conference staff planners, Lorraine and Andrea make it so easy to plan. They are very responsive to last...

 Report
Helpful?
Thank kahassey
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

We love having you here! We appreciate you taking the time to write such a lovely review about our staff. Your comments will be shared with the entire team at the Holiday Inn & Suites. This is what we do best and take pride in what we do, so please keep coming back for more! We love having you here!...

Reviewed 20 March 2016

Had to conduct an interview on Saturday. The candidate had prepared a Power Point presentation and required a location to show it. The house staff quickly offered the use of a small conference room (at no charge!). Their genuine response to our need was a pleasant surprise; considerate, efficient and fast. It made our stay memorable. The Managers, Jahayra and...

 Report
Helpful?
Thank ivars b
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Dear ivars, It was a pleasure meeting you, and i am glad that we were able to accommodate you to your needs. We appreciate you taking the time to share your experience and look forward to hosting you again in the near future. Sincerely, Jahayra Santiago

Unionville, Connecticut
Reviewed 17 March 2016

I've been staying at this hotel for the past 4 years. Great front desk service with Luvia Berduo. Excellent service by Deanna Rosario at the Lago Grille for casual dining in a family-friendly atmosphere.

 Report
Helpful?
Thank Jeramie K
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Jeramie K, we appreciate your loyalty as an IHG Rewards member with us and value your feedback. I am delighted to hear that you feel accommodated and taken care of. Luvia and Deanna take pride and enjoy what they do and i am sure they will be thrilled to know there hard work is appreciated. Hope to see you soon!...

Marlborough, Massachusetts
Reviewed 17 March 2016

I had been staying in this Hotel for more than 2 years on business purpose and I see the staff very friendly ..Especially the front desk Manager Luvia , great doing and the rates the Holiday Inn is very competitive and good when compared to the surrounding ones......

 Report
Helpful?
Thank traveller1982401
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

traveller1982401, thank you for sharing your feedback with other travelers on Trip Advisor.com. We appreciate the special mentions of our staff, your comments will be shared with the entire team. We look forward to welcome you back soon! Warm Regards, Jahayra Santiago

Sudbury, Massachusetts
Reviewed 16 March 2016

The best experience at a hotel ever. The Holiday Inn and Suites in Marlboro, Ma has the best staff I have ever encountered in a Hotel. Deanna in the lounge makes you feel so welcome and Veronica and Andre in the breakfast room were great. The rooms are spacious, clean, comfortable and very quiet. I've been traveling for business for...

 Report
Helpful?
Thank Jim G
Portland , Maine
Reviewed 16 March 2016

If you want to be treated like family and like your special , this is the place to stay. Everyone from the front desk to the restaurant / bar not only treat you as a guest but like you are family. I would stay no where else when in the area now.

 Report
Helpful?
Thank Portland_MaineHowie
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

We love having you here! Thank you for taking the time to write such a lovely review about your recent stay with us. Holiday Inn staff strives for 100% guest satisfaction and we love to hear it from our guests! We look forward to having you back soon at the Holiday Inn & Suites Marlboro! Warm Regards, Jahayra Santiago

Plymouth, Massachusetts
Reviewed 14 March 2016

There is no reason to stay at this hotel with all the other options in the area. We had 7 rooms booked through Expedia for a hockey playoff weekend, and had nothing but problems. First and foremost, unless you book direct or are part of a group that booked direct with the hotel, you do NOT want to stay here....

 Report
Helpful?
Thank denneg
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

denneg, I do apologize for your experience being less than pleasant with us. This is not typical of our hotel staff, and we are always looking for ways to improve. I am glad we were able to discuss this and clarify hotel policy and procedures. Sincerely, Jahayra Santiago

Chelmsford, United Kingdom
Reviewed 14 March 2016

I stay here every few months for work and it's always good. The rooms are clean, the staff is friendly and the food is always good. By far the most affordable on the street and best value, especially midweek when the rest on the week is near $200. What is wrong with this market? Love the receptions on Tuesdays and...

 Report
Helpful?
Thank Chelmsfordmom
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Dear Chelmsfordmom, We appreciate your loyalty, and thank you for taking the time to share your comments and feedback. I am delighted to hear that you enjoy staying with us, and everything works out well for you. Your comments will be shared with the entire team, and i am sure our Tuesday and Wednesdays receptionist will be thrilled to hear...

Reviewed 6 March 2016

The place is ok, but expensive with the following issues. 1) There was no-one at reception for quite a while when I checked in mid-afternoon. No bell to ring, no phone number. Just no-one. 2) They pull the old trick of don't answer the phone for room service if 15 minutes before last orders - last orders being at just...

 Report
Helpful?
Thank Mark H
GM265, Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Dear Mark H - We are sorry that your stay fell short of what we strive to deliver. Please know that your comments are taken very seriously and will be shared with the entire management and staff. We have already started to take steps to ensure something like this never happens again. Thank you for taking a moment to share...

Tappan, New York
Reviewed 22 February 2016 via mobile

There are a lot of hotels in this area so there is no need to suffer here. We stayed here last year during a blizzard and it was much better. This year it was very bad. One friend who was traveling with us found a bed bug in the sheet on his bed. He compared it to pix he found...

 Report
Helpful?
1Thank Maureen K
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Marlborough, responded to this review

Dear Maureen K, Thank you for being our guest and for taking the time to write your review. We are disappointed if you found our hotel unexceptional due to your negative experience you had during your stay. We would like to express our sincere apologies for the issues you had with the room, food and service you received. Rest assured...

50 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (29)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Marlborough hotels
1.9 km away
Hampton Inn Boston/Marlborough
1.2 km away
Hilton Garden Inn Boston/Marlborough
0.5 km away
Courtyard Boston Marlborough
Courtyard Boston Marlborough
#5 of 10 in Marlborough
153 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
Embassy Suites by Hilton Boston Marlborough
1.5 km away
BEST WESTERN Royal Plaza Hotel & Trade Center
3.1 km away
Residence Inn Boston Marlborough
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Bordering on the MetroWest region of the State, the smoke-freeHoliday Inn Hotel and Suites in Marlborough is at the Crossroads of New England in central Massachusetts. Situated on Rt. 495, minutes from Route 290 and the Mass Pike, Route 90, the hotel is surrounded by industry leaders in the fields of bio-tech, high-tech, finance and defense.We offer 153 well-appointed rooms and 20 spacious two-room suites. Suites feature a kitchenette, dining area, living room, and a king bedroom. Standard rooms include our kings and rooms with 2 double beds. Whether traveling for business or with family, our rooms are designed to fit your needs. Our 2nd and 3rd floor rooms are completely renovated with the rest of our rooms and suites scheduled for completion before summer. Hotel amenities include free parking, fitness center, indoor pool, restaurant, room service, lounge with pool table and big screen TV, on-site laundry, valet, ATM and business center. The hotel is completely smoke-free. Complimentary shuttle service is available to local companies as well as restaurants and shopping within a 5 mile radius. Downtown Boston, home of the Boston Red Sox, Bruins and Celtics and the TD BankNorth Garden, is within 40 minutes. Round trip van service to Logan Airport is available for a fee. Worcester, home of many colleges, the arts, hospitals and the DCU Center, is less than 18 miles away. The New England Sports Center is within 4 miles. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Marlborough

Address: 265 Lakeside Avenue, Marlborough, MA 01752
Region: United States > Massachusetts > Marlborough
Price Range: ₹ 7,621 - ₹ 11,298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Marlborough 3*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com and Expedia so you can book your Holiday Inn Hotel & Suites Marlborough reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel And Suites Marlboro
Holiday Inn Marlborough
Marlborough Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Marlborough staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Holiday Inn Hotel & Suites Marlborough staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great , the suites give you that added room for a work area.”
 of 5 bubbles Portland_MaineHowie, 13 Feb 2017 | Read review
“suite was very, very nice and very quiet (but a long haul to the front desk)”
 of 5 bubbles louise0817, 16 Oct 2016 | Read review
“They have a very nice indoor pool - enjoy it”
 of 5 bubbles R4001PNmikew, 19 Jun 2016 | Read review
“We stayed in a suite on the 4 th floor. It was very spacious and quiet.”
 of 5 bubbles hjr7, 9 Jun 2016 | Read review
“The suites are amazing!”
 of 5 bubbles americanfamilyinDK, 28 Apr 2016 | Read review
5 of 5