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Best Western Royal Plaza Hotel & Trade Center

Overview
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181 Boston Post Rd W, Marlborough, MA 01752-1840 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
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Offers from Best Western Royal Plaza Hotel & Trade Center
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (911)
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899 results
Traveller rating
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All reviews large hotel the wait staff restaurant staff breakfast buffet front desk staff french toast new england bed was very comfortable great experience indoor pool business trip fitness center convention webb jeff bw event
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1 - 5 of 899 reviews
Reviewed 4 days ago via mobile

The rooms were clean. Breakfast was great Jeff the waiter was awesome he was so helpful to get us anything we needed the impression he left made me consider always using Best Western when I travel. We felt like we had the place to ourselves....More

Date of stay: December 2018
Thank Lori L
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 2 days ago

I am glad we were able to provide you with such fantastic service. Our entire team is dedicated to taking care of you, and I am pleased to hear that Jeff stood out during your stay. We appreciate your feedback regarding the keys. We are...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

Every employee was friendly and helpful. Every employee!!!! The breakfast and front desk staff were exceptional. The room attendants were nice and so efficienct! The complimentary hot breakfast selection varied daily with great servers!!! It was a great location and near major highways. I would...More

Date of stay: November 2018
Thank trdido
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 2 weeks ago

At Best Western we strive to make every stay a wonderful experience. I am pleased to hear that our staff was welcoming and helpful. Our complimentary breakfast is a guest favorite and I am glad you enjoyed it as well. We hope to see you...More

Reviewed 1 week ago

This hotel was easy to get to. Very pretty lobby inside. Easy parking. Rooms were nice and clean. No noisy at all. They serve a fabulous 'free' breakfast buffet. The staff got me coffee and orange juice even though it is buffet style! Our lunch...More

Review collected in partnership with Best Western
Date of stay: December 2018
Thank Discover11279962518
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 3 days ago

I’m glad to hear that you had such a wonderful stay. We do our best to ensure that your stay is one to remember. Our complimentary breakfast is a guest favorite and I am glad to hear you enjoyed it as well. Details and big...More

Reviewed 1 week ago

This is probably one of the best smelling hotels I've stayed in. I know that's odd but it stood out. The fitness center was also better than average. Went for a conference and one day they ran short of food! Everything else was average except...More

Date of stay: October 2018
Thank KCandJP
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

I sincerely apologize for what you experienced at our hotel. This is not typical of our level of service, and we certainly would like to discuss this with you. Please call the hotel at (508) 460-0700 and ask for the general manager. We want to...More

Reviewed 1 week ago

Bathrooms were not cleaned. there was long black hair in tub and in bathroom sink. At $187.00 a night, I'd expect rooms to be clean. I questioned the cleanliness of the entire room after seeing the bathroom.More

Review collected in partnership with Best Western
Date of stay: November 2018
Thank Traveler43333031356
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

I sincerely apologize for what you experienced at our hotel. This is not typical of our level of service, and we certainly would like to discuss this with you. Please call the hotel at (508) 460-0700 and ask for the general manager. We want to...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
431
Price range
US$ 92 - US$ 182 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Royal Plaza Hotel And Trade Center
,
Best Western Royal Plaza Hotel & Trade Marlborough
,
Marlborough Best Western
,
Best Western Marlborough
Location
United States > Massachusetts > Marlborough
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
431
Price range
US$ 92 - US$ 182 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Royal Plaza Hotel And Trade Center
,
Best Western Royal Plaza Hotel & Trade Marlborough
,
Marlborough Best Western
,
Best Western Marlborough
Location
United States > Massachusetts > Marlborough
Photos
Traveller (75)
Room & Suite (70)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
Lordthunder
4 January 2017|
AnswerShow all 5 answers
Response from rickskinner60 | Property representative |
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
0
Votes
tobyybarra
3 November 2016|
AnswerShow all 4 answers
Response from rickskinner60 | Property representative |
Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
0
Votes
Marcia S
28 March 2015|
AnswerShow all 3 answers
Response from Brian D | Reviewed this property |
I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
1
Vote
Room Tips
"Rooms that face the parking lot or face north have best views, rooms that view lobby are cool too"
F2021DKthomasm
8 Nov 2018
Read review
"We were near the elevator and didn’t hear a thing."
brolla1
8 Oct 2018
Read review
"Hotel offers all you can eat breakfast buffet for each person during their stay,restaurant in lobby of..."
M21VDbrendaa
20 Aug 2018
Read review
"higher the floor the better. Avoid rooms at the back over the services section"
759berylc
14 Aug 2018
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