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BEST WESTERN Royal Plaza Hotel & Trade Center

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BEST WESTERN Royal Plaza Hotel & Trade Center
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672 Reviews from our TripAdvisor Community

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Showing 660: English reviews
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Reviewed 6 days ago NEWvia mobile

What a wonderful stay we had. Everyone made us feel like family here. From Jeff, the rooms manager to Jeff in the dining room, everyone was super nice! The rooms were so clean and anything we needed was taken care of without hesitation. If you are in that area there is no better place to stay.

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Helpful?
Thank Douglas W
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

The title of your kind review says it all. Our guests are our priority, and that means seeking out opportunities to surprise, delight and excel. This commitment is evident in everything we do - clean, restful accommodations, friendly service, valuable amenities, and event experiences that exceed expectation! It’s the reason so many of our guests return to us time and...

Austin, United States
Reviewed 6 days ago NEW

It is the best 3-star hotel. The staff are very nice, intellectual. Food was great. Very convenient because it has two restaurant. The swimming pool is great. very clean, very quiet. The shuttle is very convenient.

Review collected in partnership with Best Western
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Helpful?
Thank douniak579
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

It’s so meaningful to our staff to know we are a home away from home for you. This is our goal with every guest who steps through our doors. You mention a few of the valuable amenities that help make our hotel so special, including the free shuttle. All guests have access to our complimentary local shuttle for travel within...

Reviewed 2 weeks ago

Great place to stay, check in was smooth, room was clean. I was here for Harley-Davidson training, our training was in one of the conference rooms which made it so easy with the current weather at the time. The food served was really good. At night we had phenomenal service from Mark (bartender) and Deb (bar manager). Between the two...

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Helpful?
1Thank Shiela D
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Attending onsite events is never simpler than when staying at our property. Wake up in the morning to a delicious complimentary breakfast, enjoy free wifi throughout your stay, and after a day of training, visit our onsite restaurant for a relaxed end to the day. We also have an indoor poor, game room, and exercise facility onsite. We’re so happy...

Claremont, New Hampshire
Reviewed 2 weeks ago via mobile

We attended the Racing Expo and had our Banquet all in one weekend. We loved it. Very Nice rooms. Bar was okay the Bartenders were a little slow and didn't stay open very late, but everything else was Great!

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Helpful?
Thank y0da1974
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Thank you for sharing your five-star experience with us! It sounds as though you had a busy, but enjoyable, weekend. When attending events onsite like these, the convenience of staying with us can’t be beat. I’m so pleased you enjoyed your stay. We invite you back the next time you are in the area! Rick Skinner General Manager

readsboro vt
Reviewed 3 weeks ago

Very helpful staff. Quick and easy check in and check out process. Have stayed here several times over the past few years. I would recommend this hotel.The hotel was extremely busy but staff was friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank pdecker326
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Welcome back! We’re so pleased you choose to stay with us time and time again. It’s a testament to the dedication of our attentive staff and the quality of our service. No matter how busy we are, or how many events we’re hosting, we continue to provide friendly, accommodating hospitality to each and every guest. Thank you for recommending us....

Moscow, Pennsylvania
Reviewed 3 weeks ago

My friends and I stayed here for the weekend of the fly fishing show. Out of the four nights we stayed here, we ate at the downstairs bar for three of them. We enjoyed the food, drinks, and friendly people.

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Helpful?
Thank Jesse F
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

For those attending events at our property, staying at our property makes everything more convenient! With two onsite restaurants and complimentary breakfast, dining is taken care of. Wifi is free to all guests. Plus, if you’re interested in exploring the surrounding area while attending the event, we are in close proximity to Boston. We’re so glad to hear you enjoyed...

Waltham
Reviewed 3 weeks ago

I had a lovely stay for 5 nights in a comfortable room with free high-speed wifi. My bed was very comfortable and my room very clean. Breakfast was fine by modern standards and complimentary consisting of hot and cold items, buffet style. I loved the staff very much as I got to see them every day for 5 days. The...

Review collected in partnership with Best Western
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Helpful?
Thank Wildfortune
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

When staying at a hotel for an extended visit, the staff can make all the difference. At our hotel, whether you’re here for a week or just a night, you’re family. With a friendly conversation at check-in, a warm smile at our complimentary breakfast, or a departing wave at check-out, you’ll know we’re happy to have you with us. Thank...

York, Pennsylvania
Reviewed 3 weeks ago

I recently stayed at the Best Western Royal Plaza Hotel, Marlborough, MA as a conference photographer during an event from 1/25 – 1/29/2017. I am so grateful to the staff who all went above and beyond to be accommodating. Everyone was pleasant, professional and prompt with their support. Mollie was the first smile I met as she checked me in...

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Helpful?
1Thank patty8212017
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Thank you for such a kind and detailed review of your time at our hotel. Working an event can be very stressful, especially one of this size. When you need a assistance, look no further than our amazing, dedicated staff. As you described, they go out of their way to be helpful, accommodating, and kind. A simple smile or helping...

Reviewed 3 weeks ago

I found the staff excellent, responsive and supportive of our event being hosted at the Best Western. They went out of their way to be accommodating and making everyone feel comfortable, secure and well cared for. The facility was well maintained and clean, an excellent value. If anything was a problem it was handled quickly and professionally. I would welcome...

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Helpful?
Thank Linda D
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

We are so pleased to know you enjoyed your stay with us while attending your recent event. The effort we put into our events is evident in everything we do. Whether hosting an event with us, or attending as a guest, we make the process as enjoyable and seamless as possible. Join us again the next time you are in...

Belchertown, Massachusetts
Reviewed 3 weeks ago

If safety, convenience, comfort, a friendly staff, amenities, good food, and cleanliness are important to you then the Best Western Royal Plaza Hotel & Trade Center in Marlborough is definitely the place you will want to stay. Compared to other hotels I've stayed in, the BW outshines them in service and friendliness.

Review collected in partnership with Best Western
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Helpful?
Thank Marie L
rickskinner60, General Manager at BEST WESTERN Royal Plaza Hotel & Trade Center, responded to this review

Thank you for such a glowing review! Our value amenities and well-appointed lodging set us apart from the surrounding hotels, but what truly makes us unique is our staff. Each and every team member is committed to providing our guests with a stay that is rewarding, memorable, and exceeds expectations. With a friendly smile at check-in to restocking the selection...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about BEST WESTERN Royal Plaza Hotel & Trade Center

Address: 181 Boston Post Road West, Marlborough, MA 01752
Region: United States > Massachusetts > Marlborough
Price Range: ₹ 8,111 - ₹ 12,602 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Royal Plaza Hotel & Trade Center 3*
Number of rooms: 431
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Travelocity and Priceline so you can book your BEST WESTERN Royal Plaza Hotel & Trade Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Royal Plaza Hotel And Trade Center
Best Western Royal Plaza Hotel & Trade Marlborough
Marlborough Best Western
Best Western Marlborough
Hotel Style:
#3 Business Hotel in Marlborough
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Royal Plaza Hotel & Trade Center staff and other travellers.
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Questions? Get answers from BEST WESTERN Royal Plaza Hotel & Trade Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise was never an issue, there really aren't any "views" to speak of so no matter which side you were on you were fine.”
 of 5 bubbles C7224NDlindad, 31 Jan 2017 | Read review
“Didn't spend the night”
 of 5 bubbles jal454, 17 Nov 2016 | Read review
“Not all rooms are equipped the same. Be sure to check on the items you feel are important.”
 of 5 bubbles O4896VElarrys, 9 Oct 2016 | Read review
“the higher floors are quiter”
 of 5 bubbles mikelO3599BY, 30 Sep 2016 | Read review
“our room was at end of corridor and the hallways on floor 5 were very hot”
 of 5 bubbles broadchannel8, 21 Jul 2016 | Read review
5 of 5