Which popular attractions are close to Quality Inn & Suites?

Nearby attractions include Louisa May Alcott's Orchard House (7.1 km), Hancock-Clarke House (2.8 km), and Sleepy Hollow Cemetery (7.8 km). See all nearby attractions.

What are some of the property amenities at Quality Inn & Suites?

Some of the more popular amenities offered include free wifi, free breakfast, and a pool. See all property amenities.

Which room amenities are available at Quality Inn & Suites?

Top room amenities include air conditioning, a flat screen TV, and a refrigerator. See all room amenities.

What food & drink options are available at Quality Inn & Suites?

Guests can enjoy free breakfast during their stay. Learn more.

Is parking available at Quality Inn & Suites?

Yes, free parking is available to guests. Learn more.

What are some restaurants close to Quality Inn & Suites?

Conveniently located restaurants include The Capital Grille, Cookie Time Bakery, and The Bancroft. See all nearby restaurants.

Are there opportunities to exercise at Quality Inn & Suites?

Yes, guests have access to a pool and a fitness centre during their stay. Learn more.

Are any cleaning services offered at Quality Inn & Suites?

Yes, dry cleaning and self serve laundry are offered to guests. See all property amenities.

Are pets allowed at Quality Inn & Suites?

Yes, pets are typically allowed, but it's always best to call ahead to confirm. Learn more.

Does Quality Inn & Suites offer any business services?

Yes, guests have access to a business centre and meeting rooms during their stay. See all property amenities.

Which languages are spoken by the staff at Quality Inn & Suites?

The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, Hindi, and Swahili. See all property amenities.

QUALITY INN & SUITES (Lexington) - Motel Reviews, Photos, Rate Comparison

deenav wrote a review Mar 2022

Bangor, Maine138 contributions58 helpful votes

Not quite what we were expecting

Staff was friendly during check in and check out. Breakfast choices were good. However, I was a little disappointed in the accommodations. The room was a little run down and could use some attention. Comforter had stains, smoke alarm was hanging off the wall, dresser looked like it was stained and freezer had a huge buildup of ice and something had clearly been spilled in it. Bed was comfortable but walls pretty thin and could hear everything going on. Hope this was a fluke and that other rooms were in better condition.

Date of stay: March 2022Trip type: Travelled

Room Tip: If coming from the interstate, be mindful that you can't take a left into the parking lot but...

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Olivia wrote a review Feb 2022

1 contribution

Horrible Customer Serivce

Very horrible customer service corporate will hear about about this in the morning as well as the general manger Aziz T. of this location. The customer service is very horrible and Sia will be reported to corporate. Sia lacks tack for her job and I'm not sure how long she's been working but if you need somewhere to stay and you are paying the money they ask for it is not worth it! Sia will treat you like crap especially if you are apart of an ethic group that differs from this representative of choice hotels. I work for a corporate hotel chain similar to this and never thought I would ever meet someone so insensitive in this field, to my elderly grandmother who is always in and out of the hospital. My Grandmother arrived at this hotel that i booked for her last minute due to her conditions. she didn't have her credit card on her due to her forgetfulness which is understandable with old age do you think sia cared or showed compassion no instead she yelled at me through the phone when i asked her if there was a feasible way I could get c.c information to her on behalf of my grandmother she even threaten to call the cops when I asked for her general mangers information to report this incident and now Patrick the CEO of choice hotels will have to hear about this or whoever is the CEO because there is no way a customer service rep should treat a representative on behalf of the elderly this way. I hope this is not the image and kind of representative choice hotels choses to use for their brand. Sia consistently yelled at me in the time of need and frustration involving my grandmother about hotel policy which I was aware of I mean who has so little compassion and treat paying customers this way only a company that would want to lose business and have a bad rep. All I was expecting from sia the customer service agent which I think her full name is Krishna is for her to help in anyway she could on how we could get my grandmother in a bed since it was very late 11pm and she is elderly. Lastly she even mocked my elderly grandmother for having an accident in the hotel saying she could have called the police on my elderly grandmother because I wanted to voice my concerns with the manager on how I was being talked down to by sia. One of the worst experiences I had in the last 10 years of traveling this is why I would always choose other brands to stay with other than choice and tonight shows me that I will choose else where from now on. What a night can anyone imagine a representative laughing and mocking their elderly grandmother because she had an accident and threaten to call the cops on their family member for calling to get help in a difficult situation so sad and unprofessional. I pray this doesn't happen to anyone else. If your reading this please choose another place they might not be so helpful if anything is happening to you in that area.…

Date of stay: February 2022

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Allison A wrote a review Oct 2021

39 contributions7 helpful votes

Good night's rest

I had a comfortable stay here. The sheets were clean and the bed was comfy. There was convenient parking available right outside the room, as all the doors were outside. I was impressed with the warm breakfast: waffles, pancakes, various types of toasted bread. All the staff were very kind and helpful.

Date of stay: October 2021Trip type: Travelled

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mjn06033 wrote a review Oct 2021

Hartford, Connecticut118 contributions45 helpful votes

Not worth the price. Would not stay here again.

The room was clean; however the bathroom was in tough shape. The toilet seat was loose and the bathtub was disgusting. The water dripped in the tub leaving colorful residue. We only stayed one night. Would not have stayed another. The beds were small and uncomfortable. We only chose this hotel because everything else was booked. People at front desk were pleasant.

Date of stay: October 2021Trip type: Travelled

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jen8579 wrote a review Oct 2021

Chicago147 contributions32 helpful votes

Only stay here if you’re desperate

GROSS! Would never have stayed here if we had another option. The only reason we stayed here is because we were traveling through town and EVERY hotel was booked because the Boston Marathon was the next day. Positives: we booked the King Suite (only room left) and it appeared to be slightly less used. I wouldn’t say it was “clean” but I’m sure it was better than a standard room. Also the front desk staff was really nice. Negatives: it was so unclean. we brought Lysol Wipes to clean all surfaces and door handles upon arrival and let’s just say that those wipes were FILTHY when we were done. The carpet was almost black and we wouldn’t even put our bags on the ground. Of course we didn’t even take socks off either. The halls and outside of the buildings were so worn down and shabby. Only stay here if you’re desperate…

Date of stay: October 2021Trip type: Travelled

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Quality Inn & Suites Motel, Lexington

Quality Inn & Suites

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