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Howard Johnson Express Inn - Lenox

Booking.comUS$ 73*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Howard Johnson Express Inn - Lenox
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354 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Start your review of Howard Johnson Express Inn - Lenox
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Garnerville, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago via mobile

Family owed. The son at the desk has a smile and friendly way that won my heart. The room was small but VERY clean. Beds are comfortable. I suggested a mat for the shower cause mock accidents happen in the bathroom. Curtains are blackout:). Wifi is very slow. Well worth the inexpensive price. Complimentary coffee and Tea.

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Helpful?
Thank Joy E
About Hotel's Favourite Review
Reviewed 1 week ago

No cold water. Stains on the curtains and cigarette holes in the bed sheets. Strong smell of marijuana in the room. Mold on the bathroom ceiling. Not to mention the rude staff. Spend the extra money and go somewhere decent!

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Helpful?
Thank Jennifer N
Springfield, Massachusetts
Reviewed 2 weeks ago

Review collected in partnership with Howard Johnson
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Helpful?
1Thank adambD1666XU
Springfield, Vermont
Reviewed 5 weeks ago

The room was real clean and bed very comfortable. The floors were clean no garbage all over them.

Review collected in partnership with Howard Johnson
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Helpful?
Thank H5913FBbarbaraa
Lewiston, Maine
Reviewed 6 April 2017

I had to re-attach the chain in the toilet to it's handle. Seriously, your customers should NOT have to do this.

Review collected in partnership with Howard Johnson
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Helpful?
Thank busheya
Granville, New York
Reviewed 12 March 2017

Positives: Good location, ample free parking. Negatives: very stale body odor smell in room, rugs old and stinky, room decor outdated, breakfast disappointing, limited tv channels available, poor insulation from noises both inside & outside the hotel, the heating unit cycled on&off every 64 seconds literally all night long making it very difficult to sleep. Not likely to stay here...

Review collected in partnership with Howard Johnson
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Helpful?
Thank bjv518
King of Prussia, Pennsylvania
Reviewed 28 February 2017

It a nice motel that is clean and comfortable in a nice area. Not brand new, but your not paying for that. It also not a luxury hotel, but your not paying for that either.

Review collected in partnership with Howard Johnson
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Helpful?
Thank O473ULthomasm
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Dear O473ULthomasm, Thank you very much for taking time to review our hotel. I very much appreciate your positive comments about the hotel amenities as well as the friendliness and professionalism of our staff. We are all looking forward to serving you in the future.

Yorktown Heights, New York
Reviewed 27 February 2017

Review collected in partnership with Howard Johnson
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Helpful?
Thank Alena K
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Milton, Massachusetts
Reviewed 27 February 2017

Review collected in partnership with Howard Johnson
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Helpful?
Thank heatherbC2192FP
WynGuestRelation, Front Office Manager at Howard Johnson Express Inn - Lenox, responded to this review

Hartford, Connecticut
Reviewed 23 February 2017

Decent value, room was Ok. Hot tub controls didn't work right away, bed sagged in the middle, and the top comforter sheet looked like it hadn't been washed in weeks.

Review collected in partnership with Howard Johnson
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1Thank ndoggm749
WynGuestRelation, Guest Relations Manager at Howard Johnson Express Inn - Lenox, responded to this review

Dear ndoggm749, Thank you for your response in regards to your recent hotel stay with us. We apologize we left you disappointed during your time with us. I can assure you we take your comments seriously and will use them to improve our service in the future. When you are next in the Berkshire Region I urge you to stay...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Howard Johnson Lenox features Suite Rooms, Jacuzzi Suites, 2 Queen Bed Room, 1 King Bed Wheelchair accessible room, 1 Queen Bed Room, Two Double Bed room, 1 King Bed Room, Non Smoking and Smoking Rooms. Hotel Amenities are Outdoor Pool, Free Breakfast, Free High Speed wireless internet, Free Parking, Truck/Bus Parking, Cable with HBO. Every room has air condition, High Speed wireless Internet, Microwave, Fridge, Coffee Maker, Hairdryer, Iron and Ironing Board. Extra amenities includes ice machines, Extra bed ($10.00), Crib ( $ 10.00), safe deposit box ($ 1.50), local phone, AM/FM radios/ Alarm Clocks. Hotel is minutes away from Mass Pike (Exit-2) and conveniently located on Routes 20 & 7 in Lenox, Massachusetts. Visit nearby museums, theaters, ski areas (Jiminy Peak & Brodie Mountain), cross-country skiing, shopping stores, scenic bike routes, mountain biking trails and hiking trails (including Appalachian Trail & Taconic ) while staying at Howard Johnson Express Inn Hotels in Lenox MA. Tanglewood is only 5.6 miles from this Howard Johnson. ... more   less 

Additional Information about Howard Johnson Express Inn - Lenox

Address: 462 Pittsfield Rd, Lenox, MA 01240-2902
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: ₹ 4,525 - ₹ 15,449 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Lenox 2*
Number of rooms: 44
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Also Known As:
Howard Johnson Express Hotel Lenox
Lenox Howard Johnson
Howard Johnson Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Express Inn - Lenox staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smell it first!”
sc727, 20 Jul 2016 | Read review
“All ok. Set back from Pittsfield Rd enough so no traffic noise.”
eitravel76, 28 Jun 2016 | Read review
“Seniors should ask for a ground floor room when reserving. It's a hike to reach the second floor rooms.”
Beverly69, 26 Oct 2015 | Read review
“I have no complaints & the price was right.”
carmencL5822JC, 23 Sep 2015 | Read review
“no bad rooms. obviously first floor is more convenient”
616rogerc, 15 Jul 2015 | Read review
5 of 5
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US$ 73* /night
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Prices are for 1 room, 2 adults
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