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Cranwell Spa & Golf Resort

CancelonUS$ 234*
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#7 of 16 Hotels in Lenox
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 265*
US$ 234*
Great Deal
US$ 265*
US$ 265*
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Cranwell Spa & Golf Resort
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762 Reviews from our TripAdvisor Community

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There are newer reviews for Cranwell Spa & Golf Resort
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Showing 753: English reviews
Boston, Massachusetts
Reviewed 14 July 2014

Grounds were lovely but rooms are in dire need of remodel, room smelled musty and included college refrigerator as a wet bar. Should have stayed at a clean chain hotel at half the price. I've seen the hotel management respond to other displeased patron's. Please don't insult me or my review by responding and saying I should have complained and...

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Helpful?
2Thank Mrs M
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

I’m sorry that you were disappointed with your room accommodations. This is an area of priority for us and we continue our efforts to remodel and upgrade our rooms.

Providence, Rhode Island
Reviewed 7 July 2014

We went to Lenox for a Tanglewood Concert which is very near. The room turned out to be a very comfortable suite in the estate building. The spa was wonderful. The pool well kept, the golf course well maintained and the spa nice. A place with all the amenities to make your stay enjoyable.

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Helpful?
Thank Paul K
ny
Reviewed 2 July 2014

We've been to the Cranwell quite a few times and it never disappoints. We love it's location and large grounds! The staff is very friendly & super accommodating without feeling stuffy. It's the only place to stay in lenox for a w/e getaway. So many amenities! And close to restaurants and outdoor activities. Especially if you golf! I love the...

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Helpful?
Thank meptravel
Lenox, Massachusetts
Reviewed 1 July 2014 via mobile

I just visited Cranwell Salon and received a moroccan pedicure . It was a great experience and my toes came out great ! I had Manny and I would recommend him highly! He picked out my color for me and it was perfect . Back in January I visited Cranwell and received a facial from hell so I was excited...

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Helpful?
Thank Rachel M
New York
Reviewed 30 June 2014

I just spent two nights at the Cranwell with two of my close friends. The rooms were spacious and clean as well as comfortable. The facilities were equally clean and very well maintained. The spa was first rate and easily accessible from the Carriage House, where we stayed. The staff was largely helpful and all were friendly. We had an...

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1Thank Chillie
Reston, VA
Reviewed 26 June 2014

Having only visited the Lenox area in the winter, I was not prepared for the intense beauty of the area. The green is like no other ever experienced. It was enchanting. Our stay at Cranwell Resort and Spa offered us two days of perfect weather, museums and accommodations . The staff at the resort was uniformly gracious, helpful and professional....

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Helpful?
Thank Booklin
Reviewed 23 June 2014

I stayed at the Cranwell last weekend and had a lovely stay. The grounds were beautiful and the services were great. However, the fitness classes were subpar and the rooms could use renovation. My biggest qualm was their lack of hospitality to their guests. I got the moroccan body scrub treatment and was asked to remove my necklace before the...

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Helpful?
4Thank Hannah E
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

We’re so glad to know that you enjoyed your stay and spa treatment. During these services, we always encourage guests to remove jewelry as a protective measure. When property is left behind, we do everything possible to locate it and it’s great to know that your necklace was returned to you safely. We would be happy to reimburse the $9.80...

CT
Reviewed 17 June 2014

We've celebrated many special occasions with a stay at Cranwell. As usual, we were very pleased with our most recent visit on Father's Day. Everyone is always warm, welcoming and so very professional. They offer so many resort activities & amenities, too. We especially love their gorgeous golf course, spa, and lovely outdoor pool. In addition, the manicured grounds, landscaping,...

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Helpful?
1Thank CtTracey
Norma_Probst, Public Relations Manager at Cranwell Spa & Golf Resort, responded to this review

Thanks for your glowing review of Cranwell, which is especially nice coming from a frequent visitor like yourself. This summer is shaping up to be one of the most exciting in recent years. The Clark will be reopening July 4th after a multi-year $145 million renovation, "Kiss Me Kate" at Barrington Stage Co. is getting rave reviews and of course,...

Boston, Massachusetts
Reviewed 15 June 2014

We are frequent travelers at high end resorts, but have never felt compelled to write a review to report such a bad experience. The first most disappointing aspect of this resort is that the rooms are poorly maintained and are dirty. There were stains on furnishings, worn carpet and furniture, and dirt and stains on counters and furniture that had...

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Helpful?
6Thank Joe S
Carl P, General Manager at Cranwell Spa & Golf Resort, responded to this review

Dear Joe S, I'm of course sorry for your disappointment during your recent experience with us here at Cranwell. As you noted, we have many very happy guests who enjoy their time with us so I certainly understand your high expectations. I appreciate your feedback and the specific concerns so that I can more directly address these issues with housekeeping...

North Carolina
Reviewed 4 June 2014

I travel in New England a lot, but spend very limited time in the Berkshires. I attended an all day conference at Cranwell Resort and found the setting to be lovely. The staff was helpful and friendly. The dinner provided at the end of the all day meeting was surprisingly tasty (conference food generally is not). The accommodations were clean...

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Helpful?
Thank Kortni C

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Perched high on a hilltop in Lenox, MA, Cranwell Resort, Spa and Golf Club offers spectacular views for every season. Enjoy one of the largest spas in the Northeast along with elegant accommodations, fine dining, outstanding amenities and exceptional service. Whether your visit is for a weekend getaway, business meeting or stylish wedding or event, Cranwell Resort, Spa and Golf Club offers the ultimate resort experience on 380-acres snuggled in the heart of the Berkshires. ... more   less 

Additional Information about Cranwell Spa & Golf Resort

Address: 55 Lee Rd, Lenox, MA 01240-2703 (Formerly Cranwell Resort, Spa & Golf Club)
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: ₹ 15,243 - ₹ 34,296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cranwell Spa & Golf Resort 3.5*
Number of rooms: 114
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Also Known As:
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Resort, Spa And Golf Club
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox
Hotel Style:
#2 Green Hotel in Lenox
#5 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Cranwell Spa & Golf Resort staff and other travellers.
8 questions
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Questions? Get answers from Cranwell Spa & Golf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the Founders building and it is connected to the spa (where the pool is) via underground tunnel which was nice.”
jjvii, 12 May 2017 | Read review
“The cottage is great”
861michaelw861, 20 Apr 2017 | Read review
“If you go during the cold season, select a building that has either a tunnel or covered walk-way to the spa building.”
kchalkin, 12 Apr 2017 | Read review
“Try calling Directly to facility”
333marvinb, 10 Mar 2017 | Read review
“many buildings so no answer”
edb41, 6 Mar 2017 | Read review
5 of 5
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US$ 234* /night
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Prices are for 1 room, 2 adults
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