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Cranwell Spa & Golf Resort

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#6 of 14 Hotels in Lenox
Certificate of Excellence
GreenLeadersSilver level
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Cranwell Spa & Golf Resort
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743 Reviews from our TripAdvisor Community

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Showing 734: English reviews
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Northbridge, Massachusetts
Reviewed 1 week ago via mobile

You can't go wrong when booking this getaway package, especially for 4 people. You get the room, $130 spa credit, and $25 restaurant credit. The spa services are top notch, and this year we even got a complimentary bottle of wine by the fireplace! It's a yearly birthday tradition for me & my 3 girlfriends!

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Helpful?
Thank Sarah V
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Sarah V, Happy birthday and thank you so much for choosing to spend your special day with us! The Spa Package is one of the most popular among our many great offers. Your kind words about your spa experience are greatly appreciated and I will be sure to pass them on. The Spa at Cranwell has been voted one...

Holden, Massachusetts
Reviewed 1 week ago

Always a highlight of our year. In February, our room was in Founders, which has a warm underground tunnel to the spa. Watching the snow from the pool area was a delight, then we headed in to the spa, where we were treated wonderfully.

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Helpful?
Thank MarkFromHolden
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Hendersonmarka, I can't thank you enough for your 5 star review of Cranwell Spa & Golf Resort! Three of our buildings connect via tunnels or walk-ways to the Spa. Such a treat on the beautiful, yet cold & snowy Berkshire days! We look forward to welcoming you back again! Sincerely, Deanna

Copake, New York, United States
Reviewed 3 weeks ago

Recently had the pleasure of a day at the spa. Comfy robes, relaxed atmosphere, great shopping with UGG items on sale, and overall great vibes. From check in to check out nothing was a problem to the staff. Showers were clean, spacious lockers, great day to relax and unwind. I will be back!

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Helpful?
1Thank Kimberly C
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Kimberly C, Thank you, thank you, thank you for your 5 star review of your recent stay at Cranwell Spa & Golf Resort. Your review means so much to our staff and I will be sure they see this. The Spa at Cranwell is really special. I am glad you were able to experience it! It is open to...

Chatham
Reviewed 3 weeks ago via mobile

I am here for a couple nights so I can get to a Berkshire Theater Group performance at The Colonial Theater this evening. It will be a tribute to Elton John. The resort is conveniently located and the suite I have is great.

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Helpful?
Thank melanies668
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Melanies668, A 5 star review of your recent stay at Cranwell Spa & Golf Resort --- I can't thank you enough! I am so glad we lived up to your expectations. Located in the heart of the beautiful Berkshires, we are the perfect hub for touring the area. I hope you enjoyed the show! I heard great things about...

Cambridge, Massachusetts
Reviewed 3 weeks ago via mobile

Great place for a girlfriends getaway, and a bargain in mid-winter. Room is spacious with a small balcony and two armchairs. Bath is enormous and well equipped with towels and toiletries. Grounds are beautiful. Location is an easy walk to restaurants in Lenox or drive to restaurants in Lee. In the summer, Tanglewood concerts are just down the road. I...

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Helpful?
1Thank EZtripping
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear EZtripping, Thank you so much for sharing your recent experience at Cranwell Spa & Golf Resort! Our highly trained estheticians are fantastic and I will be sure to send your comments to Joanna; she will be pleased! The Spa at Cranwell uses Babor products during their facials and massages. We just did a Facebook Live video featuring a 22...

Bedford, New York
Reviewed 3 weeks ago

I booked Cranwell based upon the images of the historic looking building and the idea of the spa. I arrived with my partner and 10yr old daughter, you are quickly directed away from the mansion to a non-descript 80's looking building to check in. Check in was friendly and quick and we then drove one minute around to our cottage...

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Helpful?
6Thank tonykingnyc
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Tonykingnyc, Let me start by saying how sorry I am that you were unhappy with your recent stay. It is the entire team's goal to ensure each and every guest has an enjoyable visit and from other feedback, our guests seem more than satisfied. However, in your eyes, we failed, and we take that very seriously. We have addressed...

Reviewed 4 weeks ago via mobile

I have been going to Cranwell once or twice per year for the last nine years. I love Lenox and everything about the Berkshires, but I cannot recommend highly enough that you stay at the Cranwell. I keep returning for many reasons, first among them being the incredibly hospitable staff who, from one member to the next, do everything possible...

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Helpful?
1Thank Gordon H
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Mr. Hayes, I can't thank you enough for setting "pen to paper" with this glowing 5 star review of Cranwell Spa & Golf Resort! We have a team of exceptional staff and I will be sure to share this; it will mean so much! The grounds are spectacular any time of the year; the views never get old. You...

Reviewed 4 weeks ago

The kids love the big windowed pool and running around the grounds or in the "secret garden" hall. I love the spa, where I can spend hours between the hot tub, sauna, exercise classes and luxurious massage. My husband loves the gym and great restaurants onsite that aren't pretentious. And we all love the availability of winter sports, with skating,...

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Helpful?
Thank K L
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear K L, Thank you for your 5 star review of Cranwell Spa & Golf Resort. It means so much to us to know that you and your family fully enjoyed our beautiful resort! Any season, spring, summer, fall or winter, there is so much to see and do here. We look forward to the opportunity of welcoming you back...

New Hampshire
Reviewed 11 January 2017

Had a wonderful stay, not crowded and quite serene and quiet. Use of the spa and pool was great. Staff was very helpful and accommodating. Also received a room upgrade to a suite which was thoroughly enjoyed. Plan on returning this summer to enjoy all the outdoor amenities.

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Helpful?
Thank Mark J
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Mark J, Thank you for staying at Cranwell Spa & Golf Resort and for your kind review. So glad you enjoyed your suite! The spa and pool are perfect places - especially on a mid-winter day! We look forward to welcoming you back in the summer so you can enjoy our outdoor heated pool and maybe a round or...

Fulton, New York
Reviewed 9 January 2017

We have stayed here numerous times and always enjoy ourselves. Winter or summer the tunnels are just great. Although in the summer you will find yourself walking outside and the grounds are beautiful. The spa is just super and we heard rumors of this to improve in the future?? Exciting!!

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Helpful?
Thank Pat S
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Pat S, Thank you for your kind review of Cranwell Spa & Golf Resort. We love our repeat guests and look forward to welcoming you back again soon! Sincerely, Deanna

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Perched high on a hilltop in Lenox, MA, Cranwell Resort, Spa and Golf Club offers spectacular views for every season. Enjoy one of the largest spas in the Northeast along with elegant accommodations, fine dining, outstanding amenities and exceptional service. Whether your visit is for a weekend getaway, business meeting or stylish wedding or event, Cranwell Resort, Spa and Golf Club offers the ultimate resort experience on 380-acres snuggled in the heart of the Berkshires. ... more   less 

Additional Information about Cranwell Spa & Golf Resort

Address: 55 Lee Rd, Lenox, MA 01240-2703 (Formerly Cranwell Resort, Spa & Golf Club)
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: ₹ 11,463 - ₹ 33,785 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cranwell Spa & Golf Resort 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Resort, Spa And Golf Club
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox
Hotel Style:
#1 Green Hotel in Lenox
#5 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Cranwell Spa & Golf Resort staff and other travellers.
6 questions
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over a year ago
4 months ago
Newton, Massachusetts
over a year ago

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Questions? Get answers from Cranwell Spa & Golf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the mansion building.”
  • impossible to plug hairdryer in the bathroom
  • 80s taps.
  • room service pieces of scrappy paper
  • completely outdated.
  • beautiful. such great taste
  • absolutely digusting
  • hideous chain lamp. that didn't work.
 of 5 bubbles tonykingnyc, 29 Jan 2017 | Read review
“Stay in a building connected to the spa.”
 of 5 bubbles 281pats, 9 Jan 2017 | Read review
“Founders building and new rooms close to spa”
 of 5 bubbles CRS62, 4 Jan 2017 | Read review
“We stayed on the 2nd floor in the main building where you checkin. Had a room at the end of the hallway which was quiet and lovely.”
 of 5 bubbles LindaZ1954, 21 Dec 2016 | Read review
“room 310 in carriage house. Suite with King size bed,Queen pull out bed in living room. Two bathrooms and two tvs.”
 of 5 bubbles 626debbiej, 19 Dec 2016 | Read review
5 of 5