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Cranwell Spa & Golf Resort

CancelonUS$ 234*
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#6 of 15 Hotels in Lenox
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 265*
US$ 234*
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US$ 265*
US$ 265*
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Cranwell Spa & Golf Resort
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760 Reviews from our TripAdvisor Community

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Showing 751: English reviews
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New York City, New York
Reviewed 1 week ago NEW

we had a great time. the spa treatments were fantastic, but prices have gone up quite a bit in past 2 years. instead of staying over at the resort, we stay nearby and go for treatments and lunch at Sloane's (delish!!)

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Helpful?
Thank jodiestearn
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Jodiestearn, Thank you for choosing Cranwell Spa & Golf Resort for your mother/daughter getaway! Our spa has been voted one of the top in the Northeast - and you probably see why; the team knows how to deliver a great experience! We would love to have you stay on the property the next time you visit. Have you checked...

Longmeadow, Massachusetts
Reviewed 1 week ago via mobile

The property is gorgeous! The associate's that greeted us were so kind, warm and welcoming. The dining room was down a long hall lined with historical photos of the property. The small ballroom was very nice and the food presentations were nicely displayed. Our table was in a corner by a window but there was a mini waiters stand be...

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Helpful?
Thank Ell B
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Ell B, Thank you for taking the time to write your review. Your experience is not on par with our standards and it has been shared with the proper departments for immediate attention. Agreed - the property is gorgeous. What did you think of the hundreds, perhaps thousands, of colorful blooming tulips? Each day a new flower or plant...

Groton, Massachusetts
Reviewed 1 week ago

As we turned the corner on route 20 in Lenox, my fiancé looked up on the hill to her right and saw this beautiful castle... as she turned to me to say "OMG look at that..." I caught a glimpse of the sign and finished her sentence with "that's where we are staying." She was very happy to say the...

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Helpful?
Thank jjvii
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear jjvii, Thank you so very much for your gracious 5 star review of Cranwell Spa & Golf Resort! Your recap of the conversation as you came up to the property was great - "OMG look at that", "that's where we are staying." I can only imagine her expression! We are happy that you chose to stay with us and...

Highlands, New Jersey
Reviewed 1 week ago via mobile

We had an absolutely fabulous stay at Cranwell Spa and Golf Resort! We were very excited when we first arrived at the property and drove up the long driveway towards the gorgeous , more than century old mansion. I could not wait to get inside and roam around... We stayed in a wonderful room with a balcony overlooking the grounds....

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Helpful?
Thank dede207
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Dede207, Thank you so much for your glowing 5 star review of Cranwell Spa & Golf Resort. Driving onto the property is beautiful, but when the historic mansion comes into view, it still takes my breath away! We are thrilled to hear you enjoyed some of the many amenities the property has to offer, such as Spa services, the...

Reviewed 2 weeks ago

I came to the cranwell with my mom and sister for a weekend spa trip. The spa treatments were AMAZING and cheaper than a lot of other spas. Our pre fix dinner was also really a great surprise. My only complaint is that the rooms are a BIT outdated. I think they were going for the colonel feel but a...

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Helpful?
Thank Alyssa K
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Alyssa K, Thank you for your kind review of Cranwell Spa & Golf Resort. I am so glad you enjoyed your spa treatments; you probably agree with the Boston Magazine when they ranked the Spa at Cranwell as one of the top in the northeast! Our chef and his team continue to amaze our guests with their culinary talents....

Salt Lake City, Utah
Reviewed 4 weeks ago

Had dinner at Sloan's Tavern and the final posting on my Amex had a $30 tip which posted instead of $6 tip. I also have a $36 charge pending although I did not eat in the restaurant a second time. I spoke with the front desk who said they would forward my issue to accounting, but did not receive call...

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Helpful?
4Thank Bronzati
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Bronzati, Thank you for taking the time to write. I am sorry to hear your experience was not up to our high standards. After looking into this, it seems our accounting department has been in touch with you and everything has been taken care of. Your comments have been passed on to the F & B Director to make...

Springfield, United States
Reviewed 5 weeks ago

This is a wonderful place to relax and recharge. Take advantage of the spa. The restaurants are wonderful, the castle beautiful. Folks are very helpful and always willing to offer a hand. I can't say enough about the Cranwell.

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Helpful?
Thank Michael W
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Michael W, Thank you so much for your gracious 5 star review of Cranwell Spa & Golf Resort! Cranwell is a perfect place to relax and recharge, whether you enjoy our top rated spa and restaurants or simply wander the grounds. We hope we have the pleasure of welcoming you back again soon! Sincerely, Deanna

Amesbury, Massachusetts
Reviewed 12 April 2017

Was recently there for a conference. Excellent facilities, amenities, service and food. Staff could not be any friendlier. The spa facility is awesome...has it all. The grounds and facilities are spectacular.

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Helpful?
Thank kchalkin
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear KChalkin, Thank you for your 5 star review of Cranwell Spa & Golf Resort. We are so glad you enjoyed your time here! The spring flowers are starting to bloom throughout the property, the driving range just opened and the golf course will be following any day now; please visit again soon to enjoy this new season! Sincerely, Deanna

Sydney, Australia
Reviewed 26 March 2017

I was part of an Insight Vacations Spectacular Fall Foliage Tour in October, 2016, which had a night at Cranwell Spa and Golf Resort in Lennox, MA. What a charming and unique place to stay! It has a definite old world feel about it and reminded me of places I have stayed at in England. The staff were lovely and...

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Helpful?
Thank TravelFriend22
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Travelfriend22, Thank you for your 5 star review of Cranwell Spa & Golf Resort! The resort is charming and unique and I am happy you enjoyed dining in the on-site restaurants. We look forward to welcoming you back! Sincerely, Deanna Mangiardi

Boston, Massachusetts, United States
Reviewed 13 March 2017

Mansion building has defining history & character for the resort. Although farther from the spa and pool the resort will shuttle guests in cold weather, very responsive at least in off-season. Quality of dining was a surprise - Mansion has main dining rooms but even after a few meals in the Music Room & Bar (not the formal restaurant) food...

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Helpful?
Thank Eric H
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Dear Eric H, Thank you for the 5 star review and detailed praise of your recent stay at Cranwell Spa & Golf Resort! We recently changed our Music Room & Bar menu and the feedback has been fantastic - thanks to our chef and his team! There are many buildings with history and character at the resort, but the Mansion...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Perched high on a hilltop in Lenox, MA, Cranwell Resort, Spa and Golf Club offers spectacular views for every season. Enjoy one of the largest spas in the Northeast along with elegant accommodations, fine dining, outstanding amenities and exceptional service. Whether your visit is for a weekend getaway, business meeting or stylish wedding or event, Cranwell Resort, Spa and Golf Club offers the ultimate resort experience on 380-acres snuggled in the heart of the Berkshires. ... more   less 

Additional Information about Cranwell Spa & Golf Resort

Address: 55 Lee Rd, Lenox, MA 01240-2703 (Formerly Cranwell Resort, Spa & Golf Club)
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: ₹ 15,180 - ₹ 34,236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cranwell Spa & Golf Resort 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Resort, Spa And Golf Club
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox
Hotel Style:
#1 Green Hotel in Lenox
#5 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Cranwell Spa & Golf Resort staff and other travellers.
8 questions
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Questions? Get answers from Cranwell Spa & Golf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the Founders building and it is connected to the spa (where the pool is) via underground tunnel which was nice.”
jjvii, 12 May 2017 | Read review
“The cottage is great”
861michaelw861, 20 Apr 2017 | Read review
“If you go during the cold season, select a building that has either a tunnel or covered walk-way to the spa building.”
kchalkin, 12 Apr 2017 | Read review
“Try calling Directly to facility”
333marvinb, 10 Mar 2017 | Read review
“many buildings so no answer”
edb41, 6 Mar 2017 | Read review
5 of 5
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US$ 234* /night
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Prices are for 1 room, 2 adults
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