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Rookwood Inn

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165 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The Rookwood Inn is a wonderful place to relax and enjoy historic Lenox, Massachusetts. Ms. Amy and her staff make you feel welcome from the moment you arrive. The rooms are beautifully decorated and immaculate. The breakfast was delicious and plentiful. Thank you for a perfect romantic getaway! We look forward to returning very soon. Robin & Tom Butler

Helpful?
Thank Robin B
Remsenburg, New York
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 October 2016

A very last minute trip to Massachusetts mid-July, require a quick search for a nice spot to sleep. We were grateful to end up at the Rookwood Inn. A charming, exceptionally clean Inn that is walking distance to downtown Lenox, Ma. It was our first time to the area and we had no idea what to expect. The Inn is... More 

Helpful?
Thank Naomi017
dragonfly81256, Owner at Rookwood Inn, responded to this review

Dear Naomi, We are thrilled you found availability at The Rookwood this past summer! What nice serendipity that we had availability. We really appreciate that you appreciated the cleanliness that the staff work so hard to achieve (difficult in older homes in the country 😊). I am also very pleased that my employee, Kali, was both helpful and informative about... More 

Boston, MA
Level Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 23 September 2016

We arrived at the Inn and discovered the room we had selected had no TV. Normally we'd be thrilled but the Red Sox were playing the Orioles in a tight race and we wanted to watch. No problem...they gave us a complimentary upgrade! That was the start of a wonderful 3 day stay. The inn is lovely, very comfortable and... More 

Helpful?
Thank segoldb
Cranston, Rhode Island
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 August 2016

Our weekend stay at the Rookwood Inn, could not of been better from the moment the door is opened to welcome you. Amy is truly the most helpful Innkeeper, with an adorable backup assistant named Kali ............what a team. Amy understands the needs of the traveler. A refrigerator to keep your wine chilled and your picnic fresh. We had wine... More 

Helpful?
Thank Jil28
Potomac, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2016

Our four day stay at the Rookwood this August was very pleasant and comfortable. The atmosphere is warm, and the staff is responsive. The location can't be beat, a block from the downtown Lenox area. We walked to the Shakespeare Theater and Tanglewood. We really appreciated that the staff mailed some article of clothing we had left behind. We would... More 

Helpful?
1 Thank essgees
Binghamton, NY
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 August 2016

We stayed in the smallest room they have on the first floor. A great room and very quiet. However, the bathroom left a lot of room for improvement. It was very dark. I asked for a brighter light bulb, which was provided immediately. However it was still too dark for putting on makeup and it was very claustrophobic. The ceiling... More 

Helpful?
Thank funtrips82
Ottawa, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 August 2016 via mobile

Tired and not renovated could use more light and better service Breakfast could have been better Not as clean as expected Not good value for price Location good and good parking Amenities mediocre Can find better value elsewhere Try someplace else

Helpful?
2 Thank globallk
Highland Park, New Jersey
1 review
Reviewed 26 July 2016

Just got back from another fantastic trip to the Rookwood Inn in the beautiful Berkshires. We have been coming back to the Rookwood for at least eight years in a row. The inn is beautiful on both the outside and inside. The staff could not possibly be more welcoming, and we keep returning because it feels like our home away... More 

Helpful?
Thank RuthRF
dragonfly81256, Owner at Rookwood Inn, responded to this review

Dear RuthRF, We are so glad you've made The Rookwood Inn your "home away from home." We enjoy having you both back year after year! Perhaps you'll visit us another time of year, such as the fall for Apple Squeeze or the Tub Parade and gorgeous fall foliage. Or, a visit to the spectacular snow covered, serene winter Berkshres where... More 

Weston, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2016

The best thing about Rookwood is it's location; just a block away from the lovely town of Lenox. From here it goes downhill, literally. The Inn is poorly maintained and has seen it's day. Many things in your room are broken and dilapidated, dark and dingy. The tiny bathroom was so dark that I couldn't see my beard well enough... More 

Helpful?
2 Thank clickman1950
dragonfly81256, Owner at Rookwood Inn, responded to this review

We are so sorry you were not happy with your stay at our lovely inn. Had we been apprised of any items broken or not working properly we would have been happy to fix or replace them. The shower curtains are washed regularly and it is true that yours was not white, it is ecru. We would have been very... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2016

My wife, youngest son and I came up to the area for our oldest's camp visiting day. We booked late and found the Rookwood at the last moment - very happy with the stay. The owner and her staff were quite attentive to everything, offering to make sure that there was fruit and other cold items available for us early... More 

Helpful?
Thank Josh B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Fairytale Victorian Inn with 19 antique-filed guest rooms each with its own private bath, luxury amenities, Wi-Fi, AC and many with fireplaces. Great buffet breakfasts that are delicious and healthy. Ideal location in Lenox and the center of the Berkshires. Perfect for small weddings, reunions, small group meetings or just that special romantic getaway. ... more   less 

Additional Information about Rookwood Inn

Address: 11 Old Stockbridge Rd, Post Office Box 1717, Lenox, MA 01240-2415
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: ₹ 15,478 - ₹ 17,046 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rookwood Inn 3.5*
Number of rooms: 19
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Questions & Answers

Questions? Get answers from Rookwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved room 20 and 21”
 of 5 bubbles segoldb, 22 Sep 2016 | Read review
“Be sure you love Victorian”
 of 5 bubbles funtrips82, 22 Aug 2016 | Read review
“Best to avoid altogether.”
 of 5 bubbles clickman1950, 25 Jul 2016 | Read review
“View the various rooms on line. The pictures provided a helpful.”
 of 5 bubbles hanknj, 15 Jul 2016 | Read review
“If you need an elevator, not for you.”
 of 5 bubbles havegunwilltravel, 6 Jul 2016 | Read review
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