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The Ponds at Foxhollow

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#8 of 14 Hotels in Lenox
Certificate of Excellence
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The Ponds at Foxhollow
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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Tampa, Florida
Reviewed 4 weeks ago via mobile

First off, if you are a disabled traveller with any mobility issues at all stay far away from this resort! This was our second time staying at this quaint picturesque small resort nestled into The Berkshires. The first stay was in 2012 and on that visit we enjoyed it very much. It's a quiet older resort set on beautiful scenic...

Thank aefraser
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Firstly, I would like to thank you for taking the time to relay your experience of your recent stay at the Ponds at Foxhollow. Feedback as such, is sometimes difficult to swallow, however it is only through feedback of this manner, we are able to maintain and where necessary, make positive change to our resort and the service we provide...

Reviewed 18 December 2016

We stayed at The Ponds at Fox Hollow the second week of November. We chose this resort based on the many positive reviews. Unfortunately, our experience was quite different. We have come to expect that sometimes Armed Forces Vacation Club members are given the “poor cousin accommodations”. Our second floor two-bedroom unit was dated and in need of renovations as...

Thank TimandCindytravelers
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for your feedback, we appreciate it. I will investigate this matter because had I been notified I would have taken the steps to ensure the quality of stay met your expectations as well as ours. We pride ourselves in our housekeeping and our service. Again, I will be investigating this matter with housekeeping and the front desk.

Reviewed 15 November 2016 via mobile

We stayed for 1 week. We stayed in a 1 bedroom unit. It was falling apart. The fan in the bathroom was so loud we couldn't turn it on. There was a strip of wood in front of the bathtub unfinished. The heating system is deficient and the bathroom has no heat. The floor tiles are cracked. The mirrors have...

1Thank ldsjpsalpalp
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the feedback. We are planning on renovating our bathrooms in the near future and hope you can give us a second chance. I will note the items in your review and forward them to our maintenance staff, in order to repair these items. Thank you, again.

Billerica, Massachusetts
Reviewed 26 October 2016

Nice Unit, 1 Bedroom overlooking the Pond. Very helpfull Staff, Mackinzie our Receptionist was Fantastic, She was so Patient, Interval had not sent a Room # that was being Exchanged, took 45 Minutes to get things sorted out. Fall Foliage was Awesome.

Thank Ray M
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for your feedback, we apologize for the confusion regarding your unit number. I'm glad our staff was helpful in getting everything sort out with Interval. and that you were able to enjoy the beautiful fall foliage, today we have snow! I hope you return to experience other seasons in the beautiful Berkshires. Hope to see you again.

Winchester, Massachusetts
Reviewed 29 August 2016 via mobile

We love the Berkshires but the Ponds at FoxHollow is disappointing. For the cost I would expect a bit more. The Unit that we have stayed in for the second time (stayed in Fall of 2015) was very tired and dated. It needs a lot of TLC. But the straw that broke the camel's back was the bed in the...

2Thank Maureen R
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the the comment, we appreciate it. Did you notify the desk of your troublesome mattress? If not, perhaps you could contact me or leave the unit number in the comments section. We act upon issues of this sort very quickly. We hope to see you again.

Albany, New York
Reviewed 26 August 2016

This complex is very nice and peaceful. It has both an indoor and outdoor pool. The place is very well kept, clean, and there is a full size washer/dryer in each condo, which comes in handy if you are travelling with children. I highly recommend this complex for couples and those with children. The views on the property are speactular.

1Thank maijr1119
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the comments, we hope to see you again!

Katonah, New York
Reviewed 23 July 2016 via mobile

Back for second year and the place is as delightful as last year. Front desk clerk very friendly and helpful. It is not cheap but great accommodations The condo is spacious and clean The outdoor pool is a decent size for laps. Closes at 9 which open later

Thank Chrystine V
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the kind words, we hope to see you again next year!

Reviewed 7 July 2016

This property is a wonderful way to escape to a quaint smaller, beautiful resort. The accommodations have been recently upgraded, including kitchens and bedrooms ... and very clean! We enjoyed the complimentary (no strings attached) wine and cheese offering on Friday night! Very refreshing to simply enjoy the offerings and meet others who are staying that week and doing the...

Thank Bobby L
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the feedback, we love to hear from satisfied customers. We hope to see you again.

East Stroudsburg, Pennsylvania
Reviewed 6 July 2016

I've been coming here on and off for 30 years. They really keep it up and expand the amenities. My boyfriend loves the gym and outdoor pool. I prefer the indoor pool, jacuzzi, and sauna. They also have tennis courts, outdoor grills, and bicycles. Every unit faces the ponds and there are three boats available to use on the pond....

1Thank MisterTiffy
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you for the kind words. We love to hear from guests who take full advantage of all our amenities. We hope you return next year!

Newport, Rhode Island
Reviewed 28 June 2016

This was a well-appointed, relaxed two-bedroom accommodation on the edge of a pond with a lovely porch off the kitchen. The room was very quiet just up the road from the town of Lenox. There are plenty of activities to choose but we just relaxed for a week away from the daily noise of life...heaven.

Thank GeorgesPitard
PondsMgmt, General Manager at The Ponds at Foxhollow, responded to this review

Thank you, we 're glad you had a "heavenly" stay. We hope to see you again, in the near future.

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)

Additional Information about The Ponds at Foxhollow

Address: Route 7, Lenox, MA 01240
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: ₹ 7,393 - ₹ 26,884 (Based on Average Rates for a Standard Room)
Number of rooms: 226
Also Known As:
The Ponds At Foxhollow Hotel Lenox
Ponds At Foxhollow Lenox
Hotel Style:
#4 Family Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from The Ponds at Foxhollow staff and other travellers.
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Questions? Get answers from The Ponds at Foxhollow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't forget to visit the towns of Lee, Lenox, and Great Barrington !!”
 of 5 bubbles J1523ECrobertl, 7 Jul 2016 | Read review
“good kitchen appliances”
 of 5 bubbles E9474BHandreas, 16 Feb 2016 | Read review
“don't matter all are the same”
 of 5 bubbles hungoverJamesport, 9 Feb 2016 | Read review
“The grounds are very nice. There probably isn't a bad view anywhere.”
 of 5 bubbles yowza14, 7 Feb 2016 | Read review
“conveniently located near Edith Warton's home, The Mount, dowtown Lenox and plenty of hiking trails”
 of 5 bubbles wendy11050, 14 Oct 2015 | Read review
5 of 5