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Canyon Ranch Lenox

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165 Kemble St, Lenox, MA 01240-2817
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About

#4 of 18 hotels in Lenox
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This is a vacation that renews and inspires you. Bask in the beauty of the Berkshires. Relax and reboot with a wide variety of unique service and treatment options offered each week. Stretch your hamstrings and your comfort zone in an aerial yoga class, or challenge yourself on the rock wall. Inch your soul toward something new with an ashiatsu massage; trade in dieting for vibrant, conscious eating. At Canyon Ranch Wellness Resort, we have experts in every facet of wellness to help you create a healthy living plan. Whatever your purpose for visiting, we’ll guide you on your path.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Aerobics
Free airport transportation
Wifi
Hot bath
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast buffet
Evening entertainment
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
643Reviews18Q+A100Room tips
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Popular mentions
shues2415 wrote a review May 2021
New Jersey41 contributions13 helpful votes
+1
This is my third time at the ranch, twice during covid. I would highly recommend it for anyone looking to relax and recharge. The check in process is quick and all three times I was able to get my room upon arrival (9am) instead of waiting until 3pm. Check out is at 12pm and they allow you to stay on the grounds until 5pm and store you luggage. Take advantage of your check out day if possible. The grounds are immaculate and the rooms are clean. There is something for everyone here. I take advantage of everything from the yoga, to high impact aerobics classes like spin and row to the outdoor activities like hiking and biking. This time I did the aerial adventure with the zipline and giant swing. It was awesome! I also play tennis and Mario, the pro, is second to none! He is fun, experienced and patient. I learned a lot from him in the few times I've been there. For the other outdoor activities, Jeanne, Nikki and Kelly are awesome! I did hiking, biking, kayaking and the aerial adventure with them. They are great! The food is excellent. I'm not a big healthy eater but the food is delicious. They have lots of options for each meal. They also have a snack bar that's open all day with smoothies, coffee, and little healthy snacks. The spa treatment are spectacular. I recommend the coconut melt, lavender relax and herbal detox wrap. The facial are also excellent. Everyone is an expert at their field. They are also all so friendly and kind. Many of them remembered my name after only being there a few times, once a year. Pretty impressive. I just returned and can't wait to go back again!
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Date of stay: May 2021
Rooms
Location
Service
Room Tip: All the rooms are great but I would suggest trying to get one closer to the spa/dining area.
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1 Helpful vote
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Response from Management Canyon Ranch, Marketing at Canyon Ranch Lenox
Responded 1 week ago
Thank you for your positive review! We pride ourselves in exceeding our guest’s expectations at every turn, with a remarkable menu of activities and delicious dining options, and it certainly sounds as though you took full advantage of all we have to offer. In particular, your compliments for Mario, Jeanne, Nikki, and Kelly were appreciated. Without question, our colleagues are the primary reason for our continued success and it will be my pleasure to share your kind words with those you mentioned. We look forward to seeing you again soon! You can be assured we will do our very best to make certain your next stay is the best that it can be in all respects. Your partner in wellness, Mindi Morin
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b0nnieb00p wrote a review May 2021
Aruba215 contributions116 helpful votes
I was upgraded to a suite upon check-in. My suite was enormous and way too big for just one person, but what the hey. The suite itself was nothing to write home about -- the furniture and the two bathrooms had seen better days (it was a bit shabby to be honest), but no matter. It was spotless, the bed was more than comfortable, and I wasn't at Canyon Ranch to sit in my room. This was a getaway for me to decompress after a year of COVID and I couldn't have been happier. The exercise classes (of which there are many), were excellent, the staff can't do enough for you, and the services (massages and the best facial I've ever had -- thank you Anna!), were wonderful. The food is a bit repetitive -- they can up their game on variety -- but it's high quality and healthy and delicious. The women's locker room (which used to be the men's locker room), is getting an overhaul (badly needed), this summer and the whirlpools and steam rooms are closed due to state COVID regulations -- but I didn't miss them one bit. There is so much to do each and every day that I honestly don't know when I would have fit them in anyway. I can't rave enough about my week at Canyon Ranch. I left feeling relaxed, refreshed, and renewed. Basically, mission accomplished.
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Date of stay: April 2021
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Room Tip: I don't know if there are newly renovated rooms, but I'd ask. My suite was shabby.
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1 Helpful vote
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Response from Management Canyon Ranch, Marketing at Canyon Ranch Lenox
Responded 4 weeks ago
Thank you for your positive review! It is gratifying to know accomplished your mission and left feeling refreshed and renewed. Your compliments for the classes, services, and staff, in particular Anna, were appreciated as were your observations regarding dining. As you noted, we are making improvements to the Spa and I trust you will find vast improvement when you next visit! We look forward to seeing you again soon as we in the beautiful Berkshires here at Canyon Ranch! Your partner in wellness, Mindi Morin
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JBTribeca wrote a review May 2021
New York City, New York43 contributions38 helpful votes
It's tough to land on a rating for CR Lenox. First, I had a great experience with my chosen pathway. I especially enjoyed my time with Dan (spiritual guidance) and Heather (physiology). I also found value in my other 1:1s (nutrition, musculoskeletal, life management). This is where CR really shines. I also had an ok facial, a very good massage, some solid contemplation walking the labyrinth, and a blast kayaking. That said I was disappointed with the quality of the facility, including my room. I wasn't expecting a Four Seasons or Six Senses, but certainly a luxury resort. CR Lenox is not that. Rooms are middle-of-the-road chain hotel quality. Furniture in my room was visibly worn, at 5'9" I had to duck to get my head under the shower head, and the bed was too firm for me to get a good night's sleep (they did respond with a mattress topper that helped a little). The spa and locker area were also very dated. Service overall was fine. There were some minor issues that were surprising based on reputation and cost. Nothing significant, just amateurish. All in all I was glad I went. I came away with a customized plan based on metrics and goals for mind, body and spiritual wellness as I make a big transition in my life. If you're going for something similar, you can find it at CR Lenox. If you are going for a luxury resort experience, you will not find that here. A major renovation and some service tweaks will be needed to make that possible.
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Date of stay: April 2021
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1 Helpful vote
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Response from Management Canyon Ranch, Marketing at Canyon Ranch Lenox
Responded 4 weeks ago
Thank you for your candor regarding your recent visit. Your accolades for your one-on-one sessions were appreciated. As you noted, it is colleagues, such as Dan and Heather, that make Canyon Ranch such a special place and I am glad you were able to benefit from your time with them. However, I do regret your disappointment in the facilities. Please know we are constantly working to uphold the Canyon Ranch standard and your input allows us to evaluate where we fit in the luxury resort marketplace, look for ways to stand out, and continuously improve. We truly appreciate that you care enough to share your thoughts with us. It is my sincere wish that the positives you found here carry over into your life at home. Your partner in wellness, Mindi Morin
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Jen wrote a review Feb 2021
New York City, New York3 contributions6 helpful votes
Way way overpriced for what you get. It has a conference center feel. Rooms are charmless. Bathrooms are motel functional. Fixtures are from the 80s. Dust on the headboard was off-putting. The place was undersubscribed the night I went (Dec 2020) and yet they still put me in a ground floor room overlooking the parking lot. I immediately called the front desk and was moved to a second floor room with a slightly less cavernous feel. It was interesting to finally see the place as I've heard about it my entire life. In sum, it was a let down. Interior of original mansion was impressive especially the room with the fireplace. The "field house" could be compared to one that may be featured at a well kept New England Prep school. Nice that they have tennis. Sad that they need to charge even more for the indoor archery or a tennis which may have been fun to try but we were already spending $2000 for the one night. The pool was empty at 7am but kept too warm for a vigorous lap swim work out. Food is hit or miss. The omelet the first day was great. The second day, it couldn't have been more dried out. It is unlikely I will return to this place.
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Date of stay: December 2020
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3 Helpful votes
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Response from Management Canyon Ranch, Marketing at Canyon Ranch Lenox
Responded 16 Feb 2021
I am very sorry your December visit did not meet your expectations. We are constantly working to uphold the Canyon Ranch standard and your valuable input helps guide that effort. I would very much like to speak with you to discuss your experience and will leave you a private message via TripAdvisor with my direct contact information. I do hope we can connect soon. Your partner in wellness, Mindi Morin
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Annemarie C wrote a review Feb 2021
Boston, Massachusetts31 contributions28 helpful votes
During Covid for massage only - Completely understanding that no whirlpool etc.. A fellow patron in women's locker room face timing with a young man - FACE TIMING! No one at a Planet Fitness would even do that! Perhaps her son? Nephew? Who knows.. but tots rude and self absorbed. Now - the reason I was there was for a relaxing massage... It felt half hearted and not relaxing at all - terrible... honestly... so disappointed...Not worth the $175 - which was a birthday treat for myself - Don't let the fact that its a Canyon Ranch make you think that you'll get your monies worth. Spend $30 at a walk in massage place at your local mall... sure you hear the mall music and people walking bye but its a darn good massage for the price... and its enjoyable and its a really great massage.
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Date of stay: October 2020
2 Helpful votes
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Response from Management Canyon Ranch, Marketing at Canyon Ranch Lenox
Responded 10 Feb 2021
I am sorry to note your experience while waiting for your massage and your disappointment in the service. Certainly, we aim to provide the world-class treatment you expect in a relaxed setting and I regret that was not the case for you. In the future, I encourage you to voice your concerns immediately so we may have a better opportunity to meet your needs. Your partner in wellness, Mindi Morin
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ALSO KNOWN AS
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LOCATION
United StatesMassachusettsBerkshiresLenox
NUMBER OF ROOMS
126
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Frequently Asked Questions about Canyon Ranch Lenox
Which popular attractions are close to Canyon Ranch Lenox?
Nearby attractions include Norman Rockwell Museum (7.8 km), Tanglewood (2.6 km), and The Mount, Edith Wharton's Home (1.3 km).
What are some of the property amenities at Canyon Ranch Lenox?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Canyon Ranch Lenox?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Canyon Ranch Lenox?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Canyon Ranch Lenox?
Yes, free parking is available to guests.
What are some restaurants close to Canyon Ranch Lenox?
Conveniently located restaurants include Chocolate Springs Cafe, Alta Restaurant & Wine Bar, and Bistro Zinc.
Are there opportunities to exercise at Canyon Ranch Lenox?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Canyon Ranch Lenox have an airport shuttle?
Yes, Canyon Ranch Lenox offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Canyon Ranch Lenox?
Yes, dry cleaning and laundry service are offered to guests.
Does Canyon Ranch Lenox offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Canyon Ranch Lenox?
Many travellers enjoy visiting The Mount, Edith Wharton's Home (1.3 km) and The Mission House (7.5 km).