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Hampton Inn & Suites Berkshires-Lenox

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Traveller (82)
Room & Suite (328)
Pool & Beach (23)
Overview
  • Excellent70%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“free cookies”(10 reviews)
“breakfast staff”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Hampton Inn & Suites Berkshires-Lenox
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Berkshires-Lenox
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (956)
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944 results
Traveller rating
663
231
39
7
4
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LanguageEnglish
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663
231
39
7
4
Show reviews that mention
All reviewsfree cookiesbreakfast staffgreat place to stayfront desk staffthe breakfast areachain hotelrooms are largemain roadjiminy peakadirondack chairsconvenient locationyogurtexcellent stayking suitebeds were comfortableindoor poolminute drive
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1 - 5 of 944 reviews
Reviewed yesterday via mobile

We were visiting for a family event. Physically the hotel is a typical Hampton Inn property. However, the staff and service exceeded what one would expect for a Hampton Inn. We were there for several days and consistently experienced genuinely helpful and polite staff. The...More

Thank Mrr07
Hotel's Favourite
Reviewed 14 July 2018

We managed to book a king suite at this Hampton right at the peak of high season. Still, it was worth every penny. We were in the area for the James Taylor concert on the 4th of July, as were 22,000 other fans. This Hampton...More

3  Thank StarWeez
Response from Alison D, Guest Relations Manager at Hampton Inn & Suites Berkshires-LenoxResponded 4 weeks ago

Thank you Starweez! Reading your wonderful review brought a smile to my face and was the perfect way to start my day! We are so happy to see that you enjoyed your visit and the concert and we look forward to welcoming you back again...More

Reviewed 1 week ago

Had to make last minute accommodations in the area for a baseball tournament. Glad I called thius hotel, the manager(Alexa) was very helpful on the phone and gave us a great deal for the 1 night. She checked us in when we arrived and was...More

Review collected in partnership with Hampton
Thank GrkTraveler0204
Response from Alison D, Guest Relations Manager at Hampton Inn & Suites Berkshires-LenoxResponded 6 days ago

Thank you GrkTraveler0204 for sharing your wonderful review. We are happy to see that our "Hamptonality" was shining thru on your visit. Again, thank you. We are looking forward to welcoming you back again soon. Take care.

Reviewed 1 week ago

Went to rest, but couldn't! 603895485 Booked a room on June 24th so that I didn't have to travel after a late night at work. Before going to bed, I arranged for an 11 am wake up call. I never got the wake up call,...More

Thank GandDM
Response from HamptonBerkshires, General Manager at Hampton Inn & Suites Berkshires-LenoxResponded 1 week ago

Dear GandDM. Thank you for choosing the Hampton Inn & Suites Lenox for your stay in the Beautiful Berkshires. I appreciate you for bringing this situation to our attention, you have made us aware of a training opportunity that we have through out our staff....More

Reviewed 1 week ago

We were up on short notice because my father-in-law was in the hospital. The room was big enough for all 3 of us and the staff was great with my son. The complimentary breakfast was way more than I expected.

Review collected in partnership with Hampton
Thank jonathandarche
Response from Alison D, Guest Relations Manager at Hampton Inn & Suites Berkshires-LenoxResponded 6 days ago

Thank you jonathandarche. We love hearing from our guests and we are delighted to see that you enjoyed your visit. We are looking forward to seeing you the next time your travels bring you our way. Thanks again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 132 - US$ 472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Lenox
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 132 - US$ 472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Lenox
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (82)
Room & Suite (328)
Pool & Beach (23)
Dining (21)
Amenities (21)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
TomWithLisa
12 March 2017|
AnswerShow all 5 answers
Response from JessicaLarkin | Reviewed this property |
+1 (413) 499-1111
1
Vote
Jean C
1 March 2017|
AnswerShow all 6 answers
Response from HamptonBerkshires | Property representative |
Thank you for your interest the Hampton Inn & Suites Berkshires Lenox, we would love the opportunity to welcome you to the Berkshires for your visit to Tanglewood. We are without traffic 8 minutes about 4.7 miles away... More
1
Vote
Bingersgirl
20 September 2016|
AnswerShow all 6 answers
Response from MaryS001 | Reviewed this property |
Our room had a king size bed only. I am sure they have rooms with 2 queens.Hi, MaryS001. Answer this traveler's question here.
0
Votes
Room Tips
"Always ask for top floor!"
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"Choose the top floor for less noise."
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"away from elevator is quieter"
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"Ask for a room with a new mattress!"
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