We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Black Swan Inn Berkshires, an Ascend Collection Hotel

Save
Share
Traveller (221)
Room & Suite (71)
Dining (30)
Overview
435 Laurel St, Lee, MA 01238-9510 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Fitness centre
3 Star accommodation
Reviews (609)
Filter reviews
593 results
Traveller rating
287
209
67
24
6
Traveller type
Time of year
LanguageEnglish
More languages
287
209
67
24
6
Show reviews that mention
All reviewsindian restaurantbreakfast roomlakeside roomlake viewon site restaurantpontoon boatfront desk staffsmall lakeyogurthard boiled eggsadirondack chairslaurel lakeno elevatorpleasant staycomplimentary breakfastnice roomsecond floor
FilterEnglish
Updating list...
1 - 5 of 593 reviews
Reviewed 2 days ago

I'm glad we kept a good attitude. When we checked in, the woman who was working didn't come off as happy to see us. It was a very quick, chilly check-in ,got our keys and the quick version of the rules and when breakfast was...More

1  Thank AdMackoske
Reviewed 2 weeks ago via mobile

We had a wonderful two night stay. Set on a lake (be sure to ask for a lake view room) in an extremely convenient location, the Black Swan had much to offer. The staff was very accommodating. Refrigerator was in the room, continental breakfast buffet...More

Thank 79ACROSS
Reviewed 2 weeks ago

This is a superbly maintained hotel with a killer view of the lake. The rooms are clean, comfortable even if they are a tad bit small. My one complaint: no place to hang a sportcoat and pants. Lots of drawer space, amply sized bathroom, "sleeping...More

Thank Steven K
Response from Carrie K, Front Office Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 2 weeks ago

Steven- We would like to thank you for taking the time to leave a review on Trip Advisor regarding your recent stay at the Black Swan Inn. Your review was so thoughtfully written and we are all very appreciative. Regarding the place to hang your...More

Reviewed 2 weeks ago via mobile

This was an overnight stay to that area. Upon arriving, there was a strong chlorine bleach smell in the hallway. Our room was immaculate and well appointed with a gorgeous view of the lake! There were a couple of boats to rent right on the...More

Thank SueDick
Reviewed 4 weeks ago

The room was very nice with comfortable beds, our room had a balcony overlooking one end of the lake. The only thing I would change is maybe some privacy screens between balconies as it was awkward to sit out there with your neighbors in the...More

Thank Michelle Y
Response from Carrie K, Front Office Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 3 weeks ago

Michelle- I would like to take the time to thank you for leaving a review on Trip Advisor for other guests to read. I am happy to hear that you had an enjoyable stay! I hope that you had the chance to pay a visit...More

View more reviews
About
Description
Nestled along the shores of beautiful Laurel Lake in the Berkshires, relaxation and luxury await you at the Black Swan Inn. Beautifully furnished guest rooms include all the conveniences you need such as ...More refrigerators and Keurig coffee makers with Starbuck's coffee. Lakeside rooms have private balconies and some feature jetted tubs. This lakeside hotel is convenient to all of the arts, culture, and outdoor activities the Berkshires have to offer. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Golf Course
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Pool
Beachfront
Room Service
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
52
Price range
US$ 87 - US$ 260 (Based on Average Rates for a Standard Room)
Also Known As
Quality Inn Lee Hotel Lee
,
Lee Quality Inn
Location
United States > Massachusetts > Berkshires > Lee
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
52
Price range
US$ 87 - US$ 260 (Based on Average Rates for a Standard Room)
Also Known As
Quality Inn Lee Hotel Lee
,
Lee Quality Inn
Location
United States > Massachusetts > Berkshires > Lee
Photos
Traveller (221)
Room & Suite (71)
Dining (30)
Pool & Beach (18)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Nearby
Nearby HotelsSee all 9 hotels in Lee
LakeHouse Inn
216 reviews
.53 km away
Rodeway Inn Lee
96 reviews
.68 km away
Chambery Inn
358 reviews
1.59 km away
Blantyre
298 reviews
1.64 km away
Nearby RestaurantsSee all 49 restaurants in Lee
Mint Indian Lakeside Dining
226 reviews
.03 km away
Joe's Diner
191 reviews
1.43 km away
Baja Charlie's
82 reviews
1.43 km away
Luckys Ice Cream
65 reviews
1.36 km away
Nearby AttractionsSee all 19 attractions in Lee
Lee Premium Outlets
223 reviews
3.66 km away
AniMagic
53 reviews
1.79 km away
The Mount, Edith Wharton's Home
771 reviews
2.25 km away
Lee Library
29 reviews
1.88 km away
Questions & Answers
Ask a question
debbiezamir
17 March 2018|
AnswerShow all 4 answers
Response from CaseyCarnarvon | Reviewed this property |
No breakfast when we stayed last week.
0
Votes
Lisa L
3 February 2018|
AnswerShow all 4 answers
Response from FandJ1010 | Reviewed this property |
If you google ski areas near Lee MA you'll see there are at least 3 areas within 12-15 miles.
0
Votes
100life
21 April 2017|
AnswerShow all 3 answers
Response from Daniel D | Reviewed this property |
We stayed at the Black Swan in March, at that time we did not need a reservation for the Mint restaurant, but now I would recommend that you did. As for the boats, I don't know. Suggest you contact the hotel.
1
Vote
Room Tips
"Get a room that looks out over the lake"
Read review
"Ask for a balcony room over looking the lake."
Read review
"We enjoyed the view of the lake and the balcony. Rooms on far end from lobby are much bigger."
Read review
"Make sure you get a lake view, but avoid room 124!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing