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4/12/2017 5/12/2017
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    Black Swan Inn Berkshires, an Ascend Collection Hotel

    435 Laurel St, Lee, MA 01238-9510
    +1 855-849-1513
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    4/12/2017 5/12/2017
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     4 people are viewing this hotel
    US$ 115
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    Traveller (184)
    Room & Suite (55)
    Dining (24)
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    Overview
    • Excellent51%
    • Very good35%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “breakfast room” (35 reviews)
    “lakeside room” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Fitness centre
    Pets Allowed
    Spa
    Facilities for Disabled Guests
    Business Centre
    Housekeeping
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Black Swan Inn Berkshires, an Ascend Collection Hotel
    Special Offer: Choice Privileges Points
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (546)
    Traveller rating
    Traveller type
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    1 - 5 of 532 reviews

    Reviewed 1 week ago

    This Marriott Courtyard is less than a year old and is in a great location. Although you can't walk to downtown Lenox, it is only a 5 minute drive. It has a good indoor pool and hot tub, and a fire pit outside. A small...More

    Thank GeorgeJ
    Hotel's Favourite
    Reviewed 5 October 2017

    Let me just say, The hidden gem in The Berkshires on Laurel Lake with the most incredible view in all of this county. From the beginning the staff "top notch" which I believe is a reflection of the GM Teisha O'Bryan. They are the essences...More

    2  Thank paulleo
    Reviewed 1 week ago via mobile

    The Black Swan Inn is a quaint hotel that offers easy access to the central areas of the Berkshires. Carrie and the staff were available 24 hours a day, courteous and eager to help in any way needed. I booked a Lake Side Room which...More

    Thank Tinydanzer
    Response from Carrie K, Operations Supervisor at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 1 week ago

    Wow! What a nicely written, complimentary review. I, as well as the rest of the staff, cannot thank you enough for your kind words regarding your recent stay. It was our absolute pleasure to have you as a guest. I truly hope that you will...More

    Reviewed 1 week ago

    We stayed there for just one night. We had a room with a view to the lake - so beautiful. And we enjoyed the firepit outside; we bought a package for making smores at the reception and made those over the firepit. The hotel might...More

    Thank Hanna H
    Response from Carrie K, Operations Supervisor at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 1 week ago

    Hanna- On behalf of the entire staff, we would like to thank you for your kind review. I am so happy to hear that your daughter's bear made it home safely! I made sure to take extra special care of her for your daughter. I,...More

    Reviewed 1 week ago via mobile

    We loved our stay here! We booked a king/lakeside (online through Trip Advisor) and arrived 2 hours before check-in. Carrie could not have been more accommodating! Not only did she allow us in the room early, she also applied AAA discount and allowed us to...More

    Thank pgriffin710
    Response from Carrie K, Operations Supervisor at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 1 week ago

    Patricia- Thank you so much for your beautifully written, kind review. It was my pleasure to assist in making your stay at the Black Swan Inn more enjoyable and memorable. That, and just talking to the guests, is definitely my favorite part of the job!...More

    Cranwell Spa & Golf Resort
    815 reviews
    #7 of 16 hotels in Lenox
    2.1 km
     
    The Red Lion Inn
    1,078 reviews
    #1 of 1 hotels in Stockbridge
    6.2 km
     
    Hampton Inn & Suites Berkshires-Lenox
    896 reviews
    #4 of 16 hotels in Lenox
    9.1 km
     
    Yankee Inn
    585 reviews
    #5 of 16 hotels in Lenox
    9.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 83 - US$ 166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, TripOnline SA, Hotwire, Evoline ltd, Cheap Tickets, getaroom.com, HotelQuickly and Cancelon so you can book your Black Swan Inn Berkshires, an Ascend Collection Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Berkshires >
    • Lee
    • Also Known As
    • Quality Inn Lee Hotel Lee ,
    • Lee Quality Inn
    Add Photo Photos
    Traveller (184)
    Room & Suite (55)
    Dining (24)
    Pool & Beach (16)
    Hotel & Grounds (118)
    Family and Play Areas (5)
    Bathroom (3)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    100life
    21 April 2017|
    AnswerShow all 3 answers
    Response from Daniel D | Reviewed this property |
    We stayed at the Black Swan in March, at that time we did not need a reservation for the Mint restaurant, but now I would recommend that you did. As for the boats, I don't know. Suggest you contact the hotel.
    1
    Vote
    Heather7859
    6 April 2017|
    AnswerShow all 2 answers
    Response from Carrie K | Property representative |
    Hi Heather. There are a few gluten free options in the breakfast area. Please ask attendant in the breakfast to show you what we have to offer. I hope this helps! Looking forward to meeting you this weekend! -Carrie
    0
    Votes
    Beth S
    23 March 2017|
    AnswerShow all 4 answers
    Response from Carrie K | Property representative |
    Hi Beth! To answer your question, we do offer a few pet friendly rooms. There is a $25.00/ night pet fee. Please call the hotel directly to book your reservation...and mention that you need a pet friendly room. Hope this... More
    0
    Votes
    Room Tips
    "good luck."
    Read review
    "Ask for a second floor room with a lake view."
    Read review
    "The lakeside rooms are well worth the extra cost - no traffic noise & lakeview balconies."
    Read review
    "Request a lake view room."
    Read review
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