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Heritage House Hotel

508 reviews
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Traveller (151)
Room & Suite (232)
Pool & Beach (43)
Overview
  • Excellent12%
  • Very good25%
  • Average30%
  • Poor17%
  • Terrible16%
Travellers talk about
“tee times”(5 reviews)
“main street”(42 reviews)
“outdoor pool”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (508)Write a Review
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JPMiles / Payback Arrow
There are newer reviews for Heritage House Hotel
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Show reviews that mention
All reviewstee timesmain streetoutdoor poolcape codhotel restaurantcoffee makerroom was clean and comfortablejfk museummartha's vineyardoff seasonferriesratesdocksboston
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21 - 25 of 456 reviews
Reviewed 25 August 2017 via mobile

Location: The hotel is very close to pretty Hyannis Harbor which also has ferries going to other parts of Cape Cod (e.g. Martha's Vineyard) and numerous boutiques, local restaurants and JFK museum (worth a visit!) are on the doorstep with the JFK memorial only a...More

1  Thank Mrs-H-828
Response from Brian B, Front Office Manager at Heritage House HotelResponded 19 October 2017

Thank you for your review - We are in the process of some off-season improvements - Please come visit us again, I think you'll be quite happy!

Reviewed 15 August 2017 via mobile

This is our second stay at Heritage House and we really enjoyed it. Our room was in the main building overlooking the outdoor pool. The room was clean and comfortable. The indoor pool was also clean and the kids liked it a lot. Great location,...More

Thank Family326
Response from Brian B, Front Office Manager at Heritage House HotelResponded 17 August 2017

Thank you very much for your review - We're happy that you enjoyed your stay - Our indoor pool is open year round, and heated to over 80 degrees! Please come back and see again to beat the winter blahs!

Reviewed 31 July 2017

we stayed in one room - awoke to a wet floor due to air-conditioning unit leaking. we then were moved to another floor. In the next room, the floor near the A/C was damp but not soaked like the previous room. The out lay of...More

2  Thank traceybyrd63
Response from Brian B, Front Office Manager at Heritage House HotelResponded 2 August 2017

Mrs. Byrd, thank you for your review - I apologize that the Front Desk Clerk was not clear when you checked out - As you know, he was unable to get an approval from your credit card for the full amount of your stay, so...More

Reviewed 28 July 2017

Excellent location starting on Main Street connecting to every restaurant,the port of Hyannis and other facilities. Our room was quiet,very clean and had a balcony as i asked for . The staff always friendly and eager to help for any problems or demands and really...More

Thank Alexandre L
Response from Brian B, Front Office Manager at Heritage House HotelResponded 29 July 2017

Thank you Alexandre for your comments. We pride ourselves on our staff and I'm happy you found them helpful. We look forward to seeing you again!

Reviewed 25 July 2017

Horrible -- room not cleaned well ,coffee left in pot , didn't even wash the mirror in room, only left decaf coffee, no tv service and rooms smelled musty will not go back, no snack vending machine or store inside hotel for quick purchases would...More

Review collected in partnership with this hotel
Thank palmerd19
Response from GeneralManager H, General Manager at Heritage House HotelResponded 26 July 2017

Dear Palmerd19, Thank you for letting us know about your stay! There are vending machines located by the elevators. The issue with the TV was a Comcast problem which caused our cable and internet to go down along with a large part of Hyannis. We...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Outdoor pool
Details
Price range
US$ 68 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 68 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (151)
Room & Suite (232)
Pool & Beach (43)
Dining (34)
Hotel & Grounds (108)
Bathroom (17)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
katyd D
29 April 2017|
AnswerShow all 2 answers
Response from Brian B | Property representative |
We do have a limited number of dog friendly rooms available. These rooms are listed as "Standard Double with Balcony or Patio" and the daily fee is an additional $35 per dog, per night. Please feel free to contact us... More
0
Votes
Michele B
20 July 2016|
AnswerShow all 6 answers
Response from Markus R | Reviewed this property |
Sorry for the late answer. Yes, there was a fridge in our room. But there was no microwave.
0
Votes
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Kelly C
9 June 2016|
AnswerShow all 2 answers
Response from tennisbob | Reviewed this property |
I did not have to worry about securing a bike when there so I didn't notice if there is a location for this purpose. I would call the hotel for information.
0
Votes
Room Tips
"Expect the basics and enjoy the restaurants on Main Street."
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"Stay in the main building not the annexes"
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"our room was excellent and quite on the second floor corner unit"
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"Try booking a rom that fits your needs in the main building"
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