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Location: The hotel is very close to pretty Hyannis Harbor which also has ferries going to other parts of Cape Cod (e.g. Martha's Vineyard) and numerous boutiques, local restaurants and JFK museum (worth a visit!) are on the doorstep with the JFK memorial only a...More
1 Thank Mrs-H-828
Response from Brian B, Front Office Manager at Heritage House HotelResponded 19 October 2017
Thank you for your review - We are in the process of some off-season improvements - Please come visit us again, I think you'll be quite happy!
This is our second stay at Heritage House and we really enjoyed it. Our room was in the main building overlooking the outdoor pool. The room was clean and comfortable. The indoor pool was also clean and the kids liked it a lot. Great location,...More
Response from Brian B, Front Office Manager at Heritage House HotelResponded 17 August 2017
Thank you very much for your review - We're happy that you enjoyed your stay - Our indoor pool is open year round, and heated to over 80 degrees! Please come back and see again to beat the winter blahs!
we stayed in one room - awoke to a wet floor due to air-conditioning unit leaking. we then were moved to another floor. In the next room, the floor near the A/C was damp but not soaked like the previous room. The out lay of...More
2 Thank traceybyrd63
Response from Brian B, Front Office Manager at Heritage House HotelResponded 2 August 2017
Mrs. Byrd, thank you for your review - I apologize that the Front Desk Clerk was not clear when you checked out - As you know, he was unable to get an approval from your credit card for the full amount of your stay, so...More
Excellent location starting on Main Street connecting to every restaurant,the port of Hyannis and other facilities. Our room was quiet,very clean and had a balcony as i asked for . The staff always friendly and eager to help for any problems or demands and really...More
Thank Alexandre L
Response from Brian B, Front Office Manager at Heritage House HotelResponded 29 July 2017
Thank you Alexandre for your comments. We pride ourselves on our staff and I'm happy you found them helpful. We look forward to seeing you again!
Horrible -- room not cleaned well ,coffee left in pot , didn't even wash the mirror in room, only left decaf coffee, no tv service and rooms smelled musty will not go back, no snack vending machine or store inside hotel for quick purchases would...More
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Response from GeneralManager H, General Manager at Heritage House HotelResponded 26 July 2017
Thank you for letting us know about your stay! There are vending machines located by the elevators. The issue with the TV was a Comcast problem which caused our cable and internet to go down along with a large part of Hyannis. We...More
We do have a limited number of dog friendly rooms available. These rooms are listed as "Standard Double with Balcony or Patio" and the daily fee is an additional $35 per dog, per night. Please feel free to contact us... More
We do have a limited number of dog friendly rooms available. These rooms are listed as "Standard Double with Balcony or Patio" and the daily fee is an additional $35 per dog, per night. Please feel free to contact us directly for a copy of our dog policy.