We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holyoke Hotel & Conference Center

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Management photos
Holyoke Hotel & Conference Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
200

102 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 101: English reviews
Massachusetts
Reviewed 24 July 2014

We attempted to stay at this hotel, paid for the night, and then as we drove around the hotel realized that half of the hotel (which had been sold as two parts) was a homeless shelter. The parking lot and hotel were not safe for my daughter and myself, or our car full of luggage. The staff walked through the...

 Report
Helpful?
5Thank B H
Saugus, Massachusetts
Reviewed 14 April 2014

Stayed at this "hotel" for a local basketball tournament with a group of teenagers. Price was too much for the lack of amenities. No pool, drained and filled with construction debris. No restaurant, closed Friendly's was attached. No Room Service, unless Dominos delivery counts. Very dark hallways. Room was clean and the doors closed and locked. Sketchy people in the...

 Report
Helpful?
2Thank TallTodd30
Ottawa, Canada
Reviewed 5 January 2014

When people are travelling on vacation or for business, and they pay money to stay at a hotel, they don't expect to stay at a homeless shelter. Period. End of story. This site is to review hotel experiences.

 Report
Helpful?
7Thank SomeGirl
Nashvegas, TN
Reviewed 4 December 2013

This was probably a great big place to stay and hold receptions - in 1990. Three adult businessmen traveling stayed three nights and two days. We arrived at the address, saw the closed restaurant connected to the hotel, saw a couple of currently pregnant baby mamma's smoking outside with their young children in strollers, some scrawny looking guys dressed in...

 Report
Helpful?
1Thank econobiker
Albany, New York
Reviewed 31 October 2013

I unfortunately had to stay in this place on business. My company had booked the room and truthfully, I don't think they are aware of what it has become. Tons of women with children roaming around. It's definitely a shelter. The first room I checked into smelled like urine and there was no running water. Across the hall they were...

 Report
Helpful?
2Thank Dnd6
MA
Reviewed 22 September 2013

We are here now. It is certainly not the Holiday Inn it usd to be! Only half is a hotel and the rest is a Homeles shelter. Room is clean with new towels. Fire alarm just went off and we had to evacuate. If our stay was longer than 2 nights we would have changed hotels. Also, we had to...

 Report
Helpful?
1Thank Quadsd
Schwenksville, Pennsylvania
Reviewed 22 September 2013

This is a rebadged Howard Johnson's. Stayed one night on business and was also alarmed at the people "hanging around". The room was actually very clean and bed comfortable. The hotel is under some degree of construction but it did not interfere with my visit. Front desk employees were friendly and helpful. Also found out Holyoke is one of the...

 Report
Helpful?
Thank pkshay
Silver Spring, Maryland
Reviewed 12 August 2013

I booked a room for four people, two beds plus a roll-away. The room was completely disheveled -- the night table was in the middle of the room, the telephone didn't work, the TV and lamps were unplugged, and the bathroom had two used, filthy bars of soap and their wrappers. To have the room changed, I had to use...

 Report
Helpful?
1Thank Customer141
Northern California
Reviewed 31 July 2013

I made reservations from recommendations on another travel site (not trip advisor - I should have known better) - I looked up the hotel - checked out the pictures and it seemed like a nice place - and come on - a convention center - it HAS to be setup for a business traveler. I drove past the hotel at...

 Report
Helpful?
2Thank Steve D
Toronto, Canada
Reviewed 4 June 2013

I stayed here on a business trip because Homewood Suites (where I normally stay and is awesome) was fully booked. Trying to find another hotel nearby where the cost was on par with Homewood, Holyoke Hotel was comparable based on the pictures. Besides, noticing a strange amount of interesting folks and moms/grandmas with young kids that look like they came...

 Report
Helpful?
4Thank j0ram99

13 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2)
Viewed
View from Room (1)
Viewed
Room/Suite (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Holyoke
0.9 km away
Homewood Suites Holyoke-Springfield/North
11.3 km away
D. Hotel & Suites
D. Hotel & Suites
#2 of 6 in Holyoke
726 reviews
6.6 km away
BEST WESTERN Springfield West Inn
BEST WESTERN Springfield West In...
#2 of 17 in West Springfield
129 reviews
Show Prices
Show Prices
Show Prices
5.3 km away
Hampton Inn Chicopee/Springfield
8.3 km away
La Quinta Inn & Suites Springfield
10.3 km away
Hampton Inn & Suites Springfield/Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our family friendly property is located at the crossroads of Western New England at the intersection of I-91 and I-90 (Mass turnpike). We have a Friendly's restaurant on site, and are less than one mile from one of the largest malls in New England. ... more   less 

Additional Information about Holyoke Hotel & Conference Center

Address: 245 Whiting Farms Rd., Holyoke, MA 01040 (Formerly Holyoke Holiday Inn & Conference Center)
Region: United States > Massachusetts > Holyoke
Price Range: ₹ 6,738 - ₹ 12,184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holyoke Hotel & Conference Center 3*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Travelocity so you can book your Holyoke Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holyoke Holiday Hotel Holyoke
Holyoke Holiday Inn And Conference Center
Holiday Inn Holyoke
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holyoke Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Complimentary breakfast was a box of muffins from Costco and some room temperature dairy products. Once they run out of food, breakfast is over.”
 of 5 bubbles TallTodd30, 14 Apr 2014 | Read review
“Consider staying at another motel or hotel. This property was not a typical modern traveler U.S. hotel environment when we stayed in July 2013.”
 of 5 bubbles econobiker, 4 Dec 2013 | Read review
“If you insist on staying here, be sure to look at the actual room first.”
 of 5 bubbles Customer141, 11 Aug 2013 | Read review
“just don't go”
 of 5 bubbles 171DonnaR, 27 May 2013 | Read review
“if interested make sure all the amenities you are expecting from the false website are actually there”
 of 5 bubbles kimberlyc220, 29 Apr 2013 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay