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Wyndham at Bentley Brook

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349 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham at Bentley Brook
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Showing 345: English reviews
Long Island, New York
Reviewed 10 November 2014

I stayed at Bentley Brook from October 26-29, 2014 in room 2234. “2234” translates as building 22, third floor, room 4. There are actually two buildings: the main building with the lobby and pool, consisting of “buildings” 21, 22, 23, and 24, and a second building a short walk from the main building, consisting of “buildings” 25, 26, and 27....

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Helpful?
2Thank carlbarry
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for the outstanding detailed overview of our great property. We are greatful to have an outstanding location and team. We appreciate your choice to visit Bentley Brook. We look forword to future visits. Happy travels. Thabk you. Brennan Handfield Brennan.handfield@wyn.com

Majorca, Spain
Reviewed 29 October 2014

Excellent location for exploring the Berkshires. Lots of facilities, tennis, swim, movie theatre etc. Rooms are spacious and kept clean, with good kitchen area. Extra social activities include s'mores on an open fire, wine and cheese night in the lounge.

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Helpful?
1Thank mojoman580282
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you, these comments and descriptions of the property are wonderful. The team really appreciates the great feedback and this is an outstanding property. We are glad you enjoyed and look forward to future visits. Happy Travels Brennan Handfield 413-738-8600 Brenan.handfield@wyn.com

Ithaca, New York
Reviewed 23 October 2014

This hotel is in a great location to enjoy the Berkshires. The units are spacious with 2 bedrooms 2 baths and a nice size living room and kitchen. The units are clean and decorated like they were built in the 70/80s. The kitchen tools were all like new. There were a couple of areas for improvement. Check in should be...

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Helpful?
1Thank shelley c
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your feedback and comments. We really appreciate the positive feedback about the property and the areas of improvement are perfect information for our team to focus on. Fortunately as we enter into the 2015 year, these areas are items that will be addressed. Thank you again for taking the time to provide the constructive response. We look...

Reviewed 22 October 2014 via mobile

What a great week we had staying here this summer! So much to do. Ice cream social, crafts for the kids, poolside movie night, inside movie theater with popcorn, outdoor fire with s'mores at night. The rooms are beautifully appointed, clean, spacious and comfortable! We stayed in the two bedroom suite, two adults, and three teenage boys. Plenty of room...

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2Thank Motherofthree1967
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Sounds like a great weekend vacation for the whole family. We love to see and hear about these great experiences and the enjoyment of our activities. The team works hard to create fun lasting memories for families and couples to enjoy. Thank you for your recognition of our commitment and the outstanding comments. We really appreciate the positive feedback. We...

Pomona Park, Florida
Reviewed 9 October 2014

We stay in a lot of Wyndham Resorts as we are owners. This is a typical, beautiful Wyndham. We had a very spacious two bedroom condo as there were 3 of us. The beds were wonderful, the baths spacious and the whole place very clean. The kitchen was extremely nice and had everything you could need. The staff was very...

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2Thank Carole M
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

We thank you for your Ownership and for the wonderful feedback about the resort. Wyndham has put together great kitchen packages and well appointed units; thank you for the feedback on the use of the kitchens. During your next visit we would recommend the restaurant on property Powder Hounds, it is a short walk to the restaurant and has great...

New York, NY
Reviewed 8 October 2014 via mobile

We stayed in a studio in building 22 and we really enjoyed out time. The room was very clean. The kitchen was fully stocked with pots, pants, bowls, plates, utensils, dishwasher, etc. We were able to cook full meals with ease. The bed was so comfortable and we felt right at home. The AC and heat unit was perfect for...

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Helpful?
Thank peachbum83
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for the great feedback and comments. The studio is perfect for someone who wants a cozy spot to rest and relax after a day of exploring the Berkshires and fall actives. Thank you again for great comments. We look forward to your return. Happy Travels. Brennan Handfield 413-738-8600 Brenan.handfield@wyn.com

Stony Point, New York
Reviewed 25 September 2014

We come here every year in the fall, with our family and grandchildren. The rooms are spacious and clean. The panorama around the resort is beautiful especially in the fall when the leaves are turning colors. You'll see leaves turning rich yellow and reds. The rooms have been updated over the last few years and in general the 2 bedroom...

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Helpful?
1Thank LlanosTuna
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your great comments and feedback. Fall is in full swing in the Berkshires, and the fall festivals are some of the best in the nation. Great time to visit the area. We thank you for your comments and as we enter 2015 the wifi will be completely replaced and enhanced for future visits. Happy Travels! Thank you....

Newnan, Georgia
Reviewed 24 September 2014

The units are clean, spacious, and nicely decorated. The large Jacuzzi under the gazebo is nice and warm; however, the entrance is dangerous. Watch your step...the railing was loose, and the second step down into the Jacuzzi is much steeper than expected. I scraped my foot as I dropped into the Jacuzzi. Another man the night before fell in as...

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1Thank Lynette58
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your great comments and feedback. Great feedback leads to change and we are currently looking and working on projects that will enhance our property. We look forward to your future visits and seeing our changes. Happy Travels! Thank you. Brennan Handfield 413-738-8600 Brenan.handfield@wyn.com

Rome, New York
Reviewed 24 September 2014

The two-bedroom condo was spacious, immaculate, and well decorated, with 3 flat screen TVs and all the other appliances one would want. The beds were particularly comfortable. The clerks at the desk went out of their way to be helpful. The indoor-outdoor, heated pool was a treat. There were, indeed, 3 restaurants within walking distance, but “walking distance” is stretching...

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Helpful?
Thank staylor2323
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

Thank you for your great comments and description of our property. We look forward to your return and if we can ever be of assistance please do not hesitate to contact our team. Happy Travels! Thank you. Brennan Handfield 413-738-8600 Brenan.handfield@wyn.com

Connecticut
Reviewed 21 September 2014

We love Bentley Brook at Jiminy Peak in the Berkshire Mountains of Massachusetts. It's a wonderful place to come in spring, summer or fall. We don't ski so we stay away from their busy season of winter. In the summer, it's near all the wonderful cultural activities of the Berkshires such as Jacob's Pillow, Williamstown Playhouse and Tanglewood. In the...

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Helpful?
2Thank C1Traveler
Brennan H, General Manager at Wyndham at Bentley Brook, responded to this review

I thank you for your review and honest feedback. My apologies for the mistake our supervisor made and we have added an additional layer to prevent such a miss communication in the future. It is still no excuses for our mistake and I am truly sorry. Before your next visit please let me or the staff know and we can...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Centre with Internet Access

Additional Information about Wyndham at Bentley Brook

Address: 1 Corey Rd, Hancock, MA 01237-9541
Region: United States > Massachusetts > Berkshires > Hancock
Price Range: ₹ 8,442 - ₹ 21,137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham at Bentley Brook 3*
Number of rooms: 32
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Also Known As:
Wyndham At Bentley Brook Hotel Hancock
Wyndham Hotel Hancock
At Bentley Brook Wyndham
Wyndham At Bentley Brook Hancock, MA - Berkshires
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham at Bentley Brook staff and other travellers.
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Questions? Get answers from Wyndham at Bentley Brook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Booked a duplex that was like having your own house.”
BarbaraGee, 17 Apr 2017 | Read review
“Some of the rooms in the newer section are more noisy than the older area”
TimothyF288, 29 Mar 2017 | Read review
“We were on the third floor which was great because we couldn't hear people walking around in ski boots.”
661LisaH, 13 Mar 2017 | Read review
“Stay in Main Bldg”
44AnthonyK, 4 Mar 2017 | Read review
“Room facing slope side on higher floor”
peter194940, 2 Mar 2017 | Read review
5 of 5