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Holiday Inn Express Amherst-Hadley

HIExpress.comUS$ 136*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 136*
US$ 136*
US$ 136*
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Holiday Inn Express Amherst-Hadley
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230 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Richmond, Virginia
Reviewed 1 week ago

Conveniently located near all of the Amherst Five Colleges, and almost directly in front of UMass, on Route 9 (Russell St.). All the public areas I saw were clean and well maintained. The few staff members I interacted with were friendly. My room was clean. The bed was comfortable. Love this hotel. We stayed there once four years ago for...

Thank KenS9
About Hotel's Favourite Review
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

KenS9, Thank you so much for all the kind words! It's wonderful to know you've been able to see the consistency of our efforts over the last (4) years. We try our best every day to make this a great place for all area travelers to stay. The fact that you feel good spreading the word that this is a...

Reviewed 3 weeks ago via mobile

Very nice hotel, excellent staff, the room was nice, the fridge and microwave is a great thing. The bathroom sink didn't drain so that was gross, the staff did offer to switch rooms but that was at 2am (thats when we called) so we we just stayed. Breakfast was ok, standard frozen food with, oatmeal, fresh fruit and pastry. The...

Thank Billiejo S
IHGService, Guest Relations Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Hi Billiejo S, Greetings from the Holiday Inn Express and Suites Amherst-Hadley, we're glad to have hosted your overnight stay! We consistently aim to provide friendly accommodations and that in mind, I'm pleased to know that you found the in-room amenities and our staff's level of service to your liking. On the downside, please accept my sincere apologies for the...

Redmond, WA
Reviewed 16 April 2017 via mobile

We (two adults and one teenager) stayed here one night during our recent east coast college tour. The location is very good, rooms is clean, WIFI signal is strong and network speed is good. The accommodation is standard Holiday Inn Express, so fairly basic, it does not pretend to be the InterConntinental in the same IHG chain, but for an...

3Thank Huskies92
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Huskies92, Late night arrival, early morning departure, definitely sounds like college touring to me!! Hope you folks wrapped up your travels safe and sound and have decided one of the 5 colleges here is in your future! ... because we'd love to see you all again! We're thrilled you appreciated our free 100mbps up & down internet speeds that we've...

Reviewed 10 April 2017 via mobile

If you expect a clean hotel without garbage and piles of linings, pillows against the doors. This is not the hotel for you. Can't even get into the door to the room assigned without removing someone else's dirty used items. This was with both of my rooms they assigned. Garbage bag of floors filth was in middle as well by...

Thank Mark J
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Mark, It was great to speak to you during your stay and have the chance to hear your direct feedback. Again, you have our sincere apologies for bearing witness to one of the busier of our spring evenings where the workday itself stretched into night. Of course our goal is to ensure all signs of the day's work are clear...

Worcester, Massachusetts
Reviewed 30 March 2017 via mobile

My husband, son and I went for a wedding and stayed at the Inn. Hotel was clean. Rooms were roomy and clean. We didn't use the pool, but it was close by. Close to stores and restaurants. UMass Amherst was close as well. Car can be parked near your room.

Thank ethomliz
New York
Reviewed 14 March 2017 via mobile

I, my daughter, and 3 grandchildren had the pleasure of staying here this past weekend for one night. We had a 2 queen room on the 3rd floor. Getting off the main road to the hotel was a bit tricky.. the driveway in is a little difficult to find until you almost drive past it due to shrubbery and a...

Thank Loriellen1964
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Loriellen, Thank you so much for staying with us! It sounds like there was a mix of some slightly challenging elements: From arrival in off the main drag, to a heating/cooling unit that needs our attention (which we will give it!), and a linen package that didn't quite suit your taste, and for those points of the stay you have...

Las Vegas, Nevada
Reviewed 17 February 2017

My travel arranger booked this place for a 2-night job stay. Check in was cordial and friendly. They provided menus of places that would deliver dinner. I had a King room. Comfortable. A bit warm upon entry, but I adjusted the thermostat and things cooled back down. The free breakfast is standard lobby fare in these types of overnight places....

Thank Jim O
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Jim O, We really value you taking the time to share your impressions of our hotel. It's always great to see we'll be fortunate enough to see you again should you be back in our neck of the woods! Thanks so much for choosing the Holiday Inn Express Amherst-Hadley!! All The Best, Brian L.

Yarmouth, Massachusetts
Reviewed 5 February 2017

We stayed in the Presidential Suite. It was OK, but not what you would expect for a "presidential suite". The elevators are a little sketchy. There was a leaky faucet, and the tub feels like its going to fall through the floor. The outlet to the coffee maker was out. The fire alarm constantly chirps, and lastly, the sheets aren't...

1Thank Alex B
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Alex, You have our sincerest apologies for a stay that clearly did not meet your expectations... or quite frankly, ours. I thank you for pointing out the few things that felt off and were not in complete working order. I can assure you this is not typical of our facility and that we will have those items addressed immediately....

Hong Kong, China
Reviewed 15 January 2017

Large clean room, efficient and generally friendly service. Decent breakfast. Right on a main street with plenty of restaurants nearby, but rooms still pretty quiet. Plenty of parking space. Enjoyed my stay; recommended.

Thank ECWorld
Boston, MA
Reviewed 2 January 2017

You should know what you are getting when you stay at a chain like this. It's not super high end, but it should be clean and have amenities. This Holiday Inn Express met our expectations quite nicely. It's clean, staff is friendly and helpful, and the breakfast is fresh with lots of variety. The "pancake robot" was a big hit...

Thank SouthEndTraveler

70 photos of this hotel

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Dining (3)
Other (6)
04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Amherst-Hadley

Address: 400 Russell St, Hadley, MA 01035-9579
Region: United States > Massachusetts > Hampshire County > Hadley
Price Range: ₹ 8,462 - ₹ 22,608 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Amherst-Hadley 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Amherst-Hadley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back parking lot, first floor, are good.”
JimO80, 16 Feb 2017 | Read review
“3rd floor was quiet”
SouthEndTraveler, 1 Jan 2017 | Read review
“Stay on the first floor or ask for a room near the elevator if not.”
floridaforever09, 19 Dec 2016 | Read review
“Nice view from Presidential Suite on third floor, lot's of natural light, windows open, fantastic staff.”
smqharris, 17 Dec 2016 | Read review
“Top floor was quiet”
O629POjamesc, 16 Nov 2016 | Read review
5 of 5
US$ 136* /night
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Prices are for 1 room, 2 adults
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